Real Estate Management, Operations and Sales

Yvonne C. Collins, *** Esplanade, Redondo Beach, CA 90277

Cell: 310-***-**** Email: *********@*****.***

• Real Estate Sales just under $1 Billion in a four year period in underperforming markets nationally•

• Developed International Marketing Campaign generating record sell out of RE Development in declining market•

• Streamlined Management, Sales and Operations Procedures generating maximum team performance nationally•

• Achieved Top Performance Nationally in multiple property operations and sales four consecutive years•

• Performance generated exposure to articles in San Diego Union Tribune, Orange County Register and LA Times•

• Condominium Sales performance drove down medium price range of single family homes in OC, CA•

Key individual strengths include, but not limited to:

• Self-motivated leader • Analytical • Performance Driven and persistence

• Detail-oriented • Highly organized • Superior time management

• Articulate communicator • Strategic thinker • Effective Team-builder

PROFESSIONAL EXPERIENCE AND KEY ACCOMPLISHMENTS

Seabreeze Management Company – March 2013 to present

Portfolio Manager

Portfolio Management – Management of six mid-rise to high rise condominium associations in the Los Angeles Region for

property operations including financial management, budget preparation, and contract and vendor management. Extensive

experience in construction rehab and renovations while working closely with legal counsel in areas of construction defect and

other association related legal matters.

• Maintain strong and professional relations with clients, customers, contractors and co-workers.

• Evaluate financial status of the Association and prepares annual budgets for review.

• Responsible for publication of newsletters and coordinating delivery or mailings.

• Update the Board of Directors on current industry Civil Codes as needed

• Coordinate and arranges meetings, review prepared agendas and transcribed minutes of meetings.

• Oversee Reserve Studies, researches issues and present Board of Directors with recommendations.

• Determines work procedures, prepares work schedules and expedites workflow.

• Work with collections department relating to lien and legal notices.

• Contract negotiations on behalf of the board

• Direct third party contractors in maintenance related issues, contract services, oversee construction projects with

construction consultants and attend all construction meetings.

• Arranges for bids and oversees activities of contract service representatives such as landscapers, exterminators, trash

collectors, major repair contractors and construction consultants and companies.

• Provides authorization for payment of invoices in accordance with the management contract.

• Work with all department heads, financial managers, banking representatives, collections and insurance for compliance

to meet time sensitive deadlines.

• Investigate resident disturbances, violations, or complaints, and for resolution in accordance with regulations per civil

code, CC& R’s and as established by Board of Directors

Riverstone Residential Management – January 2010 – February 2013

Regional Leasing and Marketing

Regional Leasing and Marketing - Operations of multifamily and condominium communities, including Affordable and

Conventional Assets. Portfolio included Garden, Mid-rise and High-rise Construction. Utilize marketing analytics approach to

determine property specific needs to drive performance, then creating effective marketing plan and approach to achieve

increasing sales and operational performance. Evaluate individuals, and team cohesiveness to determine highly effective and

productive plan to increase overall performance in an immediate need environment.

Highlights include:

• Evaluate and recognize immediate staffing needs implementing immediate change to optimize performance

• Developed team environment through structuring competitive compensation plans increasing sales

• Stabilized communities from lease up to waiting list in highly competitive regional and submarkets

• Evaluated and revised operational and capital expenditure budgets to exceed budgeted projections

• Due Diligence, Turnover and Takeover projects of multiple communities throughout Florida

• Troubleshooter for cleanup of individual communities enforcing national practices in all areas including;

Operations, Sales and Marketing, Customer Service and Compliance

Independent Consultant - Multifamily & Condominium Operations – November 2008 to January 2010

Florida and California

Real Estate Management & Marketing

Contracted by companies and developers nationally as a result of stellar industry reputation upon exciting Montecito Property

Company at the conclusion of last sell out. Consultative opportunities as an independent contractor with focus on the following

arenas.

Marketing, operations and management providing operational support, staff evaluations; developing and streamlining policies and

procedures for multi-level operations in association management; multifamily & condominium operations. Trained management

teams to improve verbal and written communication skills for a more cohesive relationship between management and

homeowners.

Highlights include:

• Evaluation of departmental operations culminating in the implementation of strategic field operations

• Consolidated vendor partnerships for economies of scale pricing

• Liaison between executive management and field subordinates to bridge communications

• Differentiate the delineation of available funds between operational necessities and reserve requirements

• Developed and implemented SOP for lien and foreclosure process resulting in financial restitution between associations and

homeowners

Montecito Property Company – November 2004 to August 2008

Sr. Project Director – Florida, Arizona, California

As Project Director, responsibilities included sales; management (Multifamily & Association; Luxury Garden, Mid-Rise & High

Rise); marketing; construction; and operations of seven condominium conversions consisting of 1,826 units collectively. As a

result of meeting and exceeding performance goals, awarded top performer nationally in operations, marketing, management,

leasing, sales and closings in distressed markets. Through successful team development and marketing campaigns, increased

qualified traffic, sales, closing process, operations and top performance in P & L Nationally.

Highlights include:

• Served as Board President of 11 community associations nationally in Florida, North Carolina, Arizona and California

• Facilitated due diligence of multifamily communities and preparation for conversion to marketplace sell

• Increased qualified traffic - leasing and sales 15% to 20% within 6 to 8 weeks of implementing marketing plans

• Developed national and international marketing campaigns through forensic analysis of buyers to marketplace versus real estate

product and financial capabilities, including sales and leasing

• Initiated aggressive and highly successful “grass roots” marketing campaigns

• Directed sales and management teams producing record performance, prior to and through declining real estate markets

nationally

• Strong multi-tasking ability for site operations of multiple condominium conversions

• Pioneered industry leading pricing models resulting in maximizing revenues

AGM, Inc. – September 2003 to November 2004

Regional Property Director

Managed and marketed high end residential real estate in Palm Beach and Broward Counties. (Custom built homes, town homes

and multi-family) Performed preliminary due diligence in acquisition of land, developments and multi-family product for

condominium conversions up to $35 Million.

Highlights include:

• Facilitating due diligence through takeover of properties

• Consistently increased qualified traffic for leasing and sales

• Developed successful local and national grassroots marketing campaigns

• Directed, trained and developed management teams to achieve established goals

• Ability to multi-task managing multiple sites and site operations

•Consistently achieved and maintained 95% to 99% occupancy

•Increased annual P & L performance through aggressive sales and expense management up to 23%

• Identified target market, streamlined closing process; modified pricing models

Advenir Real Estate Management – July 2002 to July 2003

Contract Consulting

Consulting – Marketing, Operations Review of existing portfolios, due diligence of multi-family properties for potential

investment. (Financial analysis to improve P & L; in-depth market analysis; regional economic reviews; site and staff

evaluations, capital improvements and staff evaluations for market rate and affordable housing properties.

Stocks Development – US – March 1998 to July 2002

VP Operations – Florida, Texas

Vice President of an International real estate Management and Development Company of multi-family, retail and commercial real

estate managing operations of US Portfolio primarily in South Florida. (Commercial, retail and multifamily)

Financial reporting, marketing and leasing of 248,000 SF retail mall and multiple multifamily developments while supervising

operations of commercial office buildings and acting manager of multifamily operations. Implemented and initiated aggressive

marketing resulting in anchor tenants including The Limited Group, Bally’s Total Fitness, General Cinema, etc. Initiated and

managed negotiation of lease contracts, renewals, collections, marketing, financial review and reporting. Prepared annual

operations, marketing and construction budget preparation, utility audits, and lease and construction analysis to achieve increased

revenues and reduce operational expense.

Highlights include:

• Successfully earned in excess of $55,000 in utility rebates

• Negotiated lease buyouts of anchor tenants.

• Achieved settlements of $1.5 and $2.5 Million through lease buyouts and renewals

Education

College Coursework – Finance

Software

Skyline, Yardi Voyager, Onesite, AMSI, MRI, Rent Roll, Yeildstar

Training

Brian Tracy – Personal and Professional Development Training

Anthony Robbins – Online Profesional Development

Contact this candidate