Account Sales Executive
Resume:
Lacy cochran
*** ****** ******, ******** ** ***06 **************@*****.***
OBJECTIVE Highly skilled customer service representative with an exceptional ability to communicate with
customers and coworkers, as well as complete any and all tasks with precision and strong
attention to detail. I have three years of experience interacting face to face with customers on
a personal level in a retail based environment, as well as four months of basic direct
marketing experience in an office setting, and residential sales. I have also assisted my
coworkers in making the overall work experience both fun and more effective. I have learned
to be proficient in most Microsoft programs, and am able to learn quickly and effectively, in
addition to being able to promptly apply and teach what I have learned to others.
SKILLS & ABILITIES • Exemplary attention to detail
• Exceptional organizational skills
• Proficient in Microsoft Office
• Goes above and beyond to ensure customer
satisfaction
• Extraordinary people skills
• Extremely quick learner
• Quick on my feet
• Exemplary communication skills
• Willingness to learn
• Dependable and responsible
• Training of entry levels
• Personable
• Adaptable
EXPERIENCE
Executive Corporate Trainer, 09/2013 to 01/2014
Steel City Executives- Monroeville, PA
• Customer acquisition and retention
• Direct, friendly marketing
• Second round interviews
• Training entry level account executives
• Held accountable for daily / weekly office responsibilities
• Office restock
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• Morning meetings
• Small team management and teambuilding skills
• Cold calls
Deli Clerk, 11/2010 to 9/2013
George E. Delallo Company – Jeannette, 15644, PA
• Offered product samples, answered questions and helped customers find items.
• Refilled and rotated items on shelves to maintain well-stocked inventory.
• Scanned shelves and product cases for expired stock and discarded outdated or
spoiled items.
• Weighed and labeled products.
• Cleaned grocery shelves, storage area and work areas and kept floors free of spills,
water and hazardous debris.
• Monitored temperature of cases, shelves and storage areas and reported failures to
the manager.
• Followed proper standards for product freshness, food safety, weights and
measures, refrigeration and sanitation.
• Packaged and labeled products.
• Supervised, trained and developed team members in accordance with company
policies and procedures.
Restaurant Staff, 06/2010 to 11/2010
Denunzio’s Italian Restaurants – Jeannette, PA
• Greeted and welcomed all guests with a smile.
• Resolved service-related problems in a timely manner.
• Answered telephone calls and responded to inquiries.
• Assigned patrons to tables suitable for their needs and according to rotation.
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• Assisted diners with obtaining food from buffet/serving table as needed.
• Assisted in maintaining preparation and service areas in a sanitary condition
• Cleaned and organized eating, service, and kitchen areas
• Cleaned and sterilized equipment and facilities
• Managed food delivery for 200+ guests for special events
• Supported all kitchen operations when chef was absent.
• Filled beverage and ice dispensers
• Helped with preparation, set-up, and service for catering events
• Greeted each customer with friendly eye contact
• Performed all transactions in a cordial, efficient and professional manner
• Prepared daily food items, and cooked simple foods and beverages
• Spoke with patrons to ensure satisfaction with food and service
• Swept and scrubbed floors
• Took food orders and relayed orders to kitchens or serving counters
• Trained new employees
EDUCATION YOUGH SENIOR HIGH SCHOOL, 2010
• Chorus
• Drama Club
• Color Guard
JEANNETTE SENIOR HIGH SCHOOL, 2006-2009
• Drama club
• Color Guard Captain
• Wrestling
• Chorus
CENTRAL WESTMORELAND CAREER AND TECHNOLOGY CENTER, CULINARY ARTS,
2006-2009
• Skills USA School President, 2006-2008
• Skills USA National Competitive Extemporaneous Speaker, 14th place, 2008
• FCCLA National Competitive Illustrated Talk speaker, 23rd place, 2008
• Culinary Arts Class President, 2006-2008
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• CWCTC Gold Star Speaker, 2007
COMMUNICATION I was a nationally accredited public speaker for three years running, generally speaking to
crowds of two hundred people or more. As an illustrated speaker, it was my job to construct
displays and present them in both an appealing and attractive manner. As a corporate trainer,
it was my duty to pass along my learned knowledge to the entry level account executives in
the office. Cold calls, as well as face-to-face direct sales and marketing were daily
requirements.
•
LEADERSHIP Small team management skills
• School class president, 2006-2008
• Skills USA leadership conference attendee, 2006-2009
• Skills USA leadership conference Gold Star keynote youth speaker, 2007
• Exemplary people skills
REFERENCES JOSEPH GARDONIS
MICHAEL THOMAS
SARAMARIE CHEW
KAYLA TEMAN
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