Customer Service Manager
Resume:
ROBIN BURKHART
PROFESSIONAL EXPERIENCE
Private Home Health: Arkansas Mar 2010 – Feb 2014
Mistras - The North Slope: PRUDHOE, AK. Jan 2009 – Feb 2010
Corrosion/X-RAY Technician
Performed Visual inspection on the pipeline for corrosion, leaks and breakage. Performed layout for
subsequent x-ray inspection by another contractor. Received all mandatory training to get on the North
Slope contracting for BP.
Responsibilities:
• Responsible for on stream inspections of critical equipment and machinery and to make
downtime inspection of the process unit piping and equipment to assure process reliability and
safe and continued operation
• Set up records, establish and predict replacement requirements, modifications, inspect repairs
and modifications for compliance with governmental and industrial codes and laws.
• Directed and supervise junior inspectors and contract inspection resources
• Determined serviceability of piping, vessels, towers, heaters, exchangers, boilers, and any other
critical process equipment by visual, ultrasonic, x-ray, dye penetrate testing and magnetic particle
inspection of equipment
• Maintained and monitored Ultra pipe Corrosion Computerized monitoring system employing U.T.
on corrosion rates, inspection dates and retirement prediction of plant equipment. All subsequent
U.T. inspections will be entered into the program along with pressure, temperature, service,
material and minimum thickness. The program will calculate the next inspection date and
retirement date
• Maintained and updated mechanical integrity documents and files in a well-organized manner.
• Oversaw contractor weld procedures and test welders
• Maintained Positive Materials Identification Program employing alloy maps of the refinery
equipment and piping systems
• Performed vendor shop inspections and provide onsite project inspections on a daily basis
• Maintain communication with contractors, maintenance, construction, operations and engineering
on various matters including inspection/code requirements, condition of equipment, workmanship
that does not meet requirements, and recommendations regarding repair of equipment or poor
workmanship
• Responsible for making recommendations on shutdown of equipment and piping due to corrosion
and serviceability
Alyeska Ski Resort: Girdwood, AK. Sept 2007 – Oct 2008
Head Bartender
Whittier Lodge: Whittier, AK. May 2007 – Aug 2007
Head Bartender/Bar Manager
Grand Denali Lodge: Denali Mar 2007 – May 2007
National Park Bartender
Gwins Lodge: Cooper Landing, AK Mar 2005 – Sept 2005
Bartender, Bar Manager
Private Home Health: Little Rock, AR Oct 2001 – Feb 2004
Double Tree Hotel: Little Rock, AR Oct 2000 – July 2001
Bartender
Rockies Restaurant: Little Rock, AR. Mar 2000 – July 2000
General Manager
NATO Base Shape, Belgium Oct 1999 – Feb 2000
On-Base Logistics
• Maintained responsibility for cash register and money exchange and performed inventory
management
• Assisted personnel new to the base and provided temporary housing needs
• Food and Beverage – Officers’ Club Shape, Belgium
• Supplied customer service for international military and civilian populations; supervised bar staff
and assisted with banquets and special events
Private Home Health: Little Rock, AR: 1998-1999
Arkansas Nuclear One: 1996-1998
Outages Laborer
• Assisted with the Health Physics Department in reactor clean-up during shut down
• Responsible for fire watch, dosimetry, Hazmat, Confined Space, Breathing Apparatus
School Mentor Ohio 1988-1989
Certified Medical Assistant
• Facilitated physician orders, executed diagnostic and therapeutic procedures, defined appropriate
treatment plans and interventions
• Monitored patient status, and maintained detailed records/charts
• Administered intravenous and oral medications
• Conducted phlebotomy-related duties and assisted with physical therapy
• Ensured proper personal hygiene and special needs dietary meals
• Provided patient and family education and emotional support
• Developed significant patient relationships and was recognized for outstanding service
UNIVERSITY OF ARKANSAS 2006
Perquisites for nursing classes
Westmoreland Community College 2004
Medical Coding, Hospital Administration
PROFESSIONAL TRAINING
• A-Scan Laboratories, Inc. Eddy Current Level I
• Liquid Penetrant Level I and II Certification, Anchorage, AK
• Magnetic Particle Level I and ll Certification Anchorage, AK
• North Slope Training Cooperative (NSTC), Anchorage, AK
• All Unescorted Program Safety Classes
• All Job Specific and Special Hazards training
• First Aid and CPR Certification – Current
COMMUNITY ACTIVITIES
American Diabetes Association, Anchorage, AK
Committee Member – Annual Bachelor Ball and Annual Gala
Junior Diabetes Research Foundation, NW Arkansas
Committee Member – Annual Gala
Contact this candidate