Training Front Office

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• ANILA PG

• Mob: +91-973******* / 725-***-****

• Email: *******.****@*****.***

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CAREER OBJECTIVE

To obtain a challenging career with professional responsibilities, whereby I can enhance my capabilities and learn more and prepare

myself efficient to take up any major assignment in future.

Academic Qualifications

B.Com from KSOU University, Study Centre, Osteen Collage,Bangalore.

Diploma in Aviation Hospitality and Managemnet from Cambridge University Bangalore.

Plus Two Kerala Board of Higher Secondary Education

SSLC Kerala Board of Examination

Professional Experience

Organization :Goldfinch hotel Bangalore

Duration : Nov 18th 2009 to Dec 19th 2011

Position held: GRE (Guest Relation Executive) in front office.

Organization :The Chancery Pavilion

Duration :Dec 20th 2011 to Aug 24th 2013

Position held: Front Office Supervisor

Ensure a speedy telephone and message service at all times as well

as receiving and directing calls to the concern departments.

Supervises Reception and Reservations personnel to ensure optimum

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occupancy and average room rate for the purpose of maximizing revenue.

Establishes and maintains effective employee relations.

Identifies training needs, assists in development formal training

plans and implementing training sessions.

Inspects frequently for cleanliness and orderliness, the lobby,

reception and cashier's desk and, on a random basis,

VIP rooms prior to arrival.

Performs related duties and special projects as assigned.

Organization :Wipro (Current Job)

Position held:Executive in Strategic Marketing

Core Skills

• Effective leadership, analytical, administration and communication skills.

• Self confident and self motivated.

Computer Skills

• Basic Knowledge about Fidelio Software

• Basic Knowledge of Galileo Software

• Basic computer knowledge

• Web designing

Personal Information

Name : Anila PG

Fathers Name : Gopi C

Date of Birth : 12th March 1990

Nationality : Indian

Marital Status : Single

Languages known : English, Hindi, Malayalam, Kannada and Tamil

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Reference

Will be provided on request

Declaration

I hereby declare that the above furnished details are true to the best of my knowledge and beliefs.

Place : Bangalore

Anila PG

Date :

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