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Project Manager Management

Philadelphia, PA
May 04, 2014

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Keina C. McCutchen

*** ********** ***.

Union, NJ 07083

Day: 862-***-****


Experience Summary

IT Project Manager with 10 years of Project Management/Coordination

experience. Expertise in managing projects in the IT field, last 5 years in

the Healthcare and Pharmaceutical Industry. Solid background in execution

of projects from Initiating through Closing (SDLC). Experienced in

interfacing with other departments/areas to provide solutions that achieve

Business and IT goals. I offer excellent written and oral communication

skills, along with strong follow-up abilities. Quick learner with ability

to adapt to changing technologies, processes and procedures.

Qualification Summary

? Agile Methodology ? SDLC ? EDI


? Scrum Methodology ? IBM Rational ClearQuest ? NASCO

? Waterfall Methodology ? Clarity

? ICD 9 & 10

? CMMI ? Planview

? HIPAA 5010

? Risk / Issue Management ? MS Office

? Portals

? Budget/Forecast Management ? MS Project



7/13 - Present

KeinSite Group

Union, NJ

Project Office (Consultant)

. Managed various freelance projects through entire Project Lifecycle for

Maintenance and Construction area/business

. Software upgrades in several of areas of clients

. Streamlining processes for HR, Front Office, Payroll and Dispatch systems

. System Administrator of newly implemented systems and processes

. Provide regular status to project sponsor and team on project health

. Manage budgets and vendor SOWs; monitoring chargeback system/timesheet

submittal and approval

. Supervision over QA management to ensure requirements traceability from

Business Requirements through Functional and QA Testing

. Managed daily meetings for QA testing progress for all systems, requiring

testing metrics to be reviewed and approved by management

. Overseen training of UAT users for UAT testing; conducting daily meetings

for progress

. Managed Deployment and Post Production activities; ensuring sponsor was

provided data to review on a regular basis

07/12 - 06/13

Horizon BCBSNJ

Newark, NJ


IT Project Manager (Consultant)

. Project Manager for Claim Adjudication Systems, Portals and IVR within

Medical Cost Savings Initiatives Team

. Managed projects through entire Project Lifecycle/SDLC using Waterfall

and Scrum methodologies

. Managed ROI analysis

. Key SME team resource on IT initiative delivery and management under HCR

and ICD 10 dependencies

. IT Liaison on analysis of impact on downstream/upstream systems that

would be impacted

. Team Lead on interim solution and contingency planning

. Management of cross functional teams to produce deliverables from

Initiating to Closing on time and on budget

. Managing projects using PMI Methodologies and ensuring project team

follows the same practices

. Utilizing nine knowledge areas; strength in scope, time, communication,

cost, risk, quality, integration, cost and human resources

. Coordinate with EPMO QA Managers for project processes, standards and


. Oversee several projects with related dependencies for successful


. Communicated clearly and managed with team on expected deliverables for

all phases of projects

. Manage relationship with key stakeholders, internal and external

customers along with vendors on a recurring basis; creating and presenting

status decks

. Communications immediately to Management/Director on risks and issues on

project deliverables/project health

. Scope management through lifecycle of projects and their dependencies

. Facilitated IRAAD (Issues/Risks/Actions/Assumptions/Decision) document to

ensure team utilize and upkeep to be accurate and current

. Key SME on budget/forecast streamlining process for EPMO PMs to begin to

facilitate to gain targeted variance achievement across projects

08/11 - 05/12

GalaxE Solutions

Somerset, NJ

Project Manager

. Project Manager for Pharmaceutical Client Initiatives

. Lead team of resources from initiation to completion of projects

. Communications to Leadership on status, issues and or risks of projects

on an as needed basis

. Maintain project controls and phase gates to ensure project is delivered

on time and on budget

. Key team member on system migrations project

. Project work on plan and eligibility set up for system migrations

. Responsible for managing data extract, data testing and data loads from

system to system - ETL

. Communication to client on status of migration

. Team member of functionality gaps maintenance team

. Leading team to create Design Document per client's requirements to

ensure requirement traceability and gain client's approval of


. Mange QA resources to ensure test scenarios were created and traceability

to requirements

. Manage proper execution of QA of code prior to delivering to client and

gain approval

.Ensure proper project closure

. Project management of internal projects for GalaxE: IT PMO processes,

Client Site to Site VPN Initiative, Resource Management processes

01/11 - 05/11


Somerset, NJ

Project Manager (Consultant)

. Project Manager for Enterprise Program Initiative

. Management of requirements within several system areas to ensue scope


. Requirement traceability from business through QA

. Facilitated daily QA summary meetings to monitor defects and recovery

through QA phase

. Program change control process of approval; attending CCB meetings and

keeping minutes

. Organize document repository

. Create budget estimate and gain approval; providing estimates by each

phase completion of project

. Maintain and execute risk, action and issue log

. Attend all program and leadership meetings and maintain meeting minutes

05/08 -1/11

Horizon BCBS of NJ

Newark, NJ

Project Lead - PMO (02/09 - 1/11)

. Implement SDLC on all projects and ensure PMO process and procedures are

met for projects

. Create and maintain master project schedule

. Manage teams to acquire project documentation, ei. Business Requirements,

Technical Requirements and High/Low Level Design Documents

. Produce Traceability Matrix to ensure all requirements are met from

requirement gathering stage through testing; execute project and close


. Create budget estimate and gain approval; providing estimates by each

phase completion of project

. Maintain and execute risk, action and issue log

. Conduct weekly staff meetings and monthly stake holder's meeting

Project Lead - HIPAA 5010 (02/09 - 1/11)

. Managed Communication and Trading Partner (EDI and Portals) project under

overall Program

. Key team member on ICD9/ ICD10 Conversion dependency

. Creation of status decks for Project Executive Sponsor and Core Project


. QA review of deliverables for program

. Coordination of migration/dependent project milestones and other project

teams for ICD 10 preparation

(Horizon BCBSNJ Cont.)

Project Coordinator Lead/Manager - ITPMO (02/09 - 1/11)

. IT Project lead over 15 project coordinators/administrators

. Lead working to streamline process and procedures

. Lead IT PC Community by conducting walk through on new processes and


. Assisted with resource/project allocation of IT PC Community

. Assisted with interviewing of PC and PM roles along with on-boarding of


Project Lead - Software Development Team (05/08 - 02/09)

. Project Management of all IT projects/issues for Solutions Team (SQL and

CE based) from inception to deployment; approx. 20 projects being worked

simultaneously by department

. Resource management/allocation of employees and contractors

. Creation of project estimates to be submitted to internal customer;

manage project change requests

. Provide weekly status to Department Manager on all projects and issues by

providing target date of completion of each phase; provide actual hours and

remaining hours to date

. Provide weekly status of defect tracking; liaison between QA and

Solutions Department

. Create requests for resources to post work effort against correct cost

center for each project/issue being worked; ensure timesheet are posted

weekly on time by all resources

02/07 - 04/08


Montvale, NJ

Project Manager (Consultant)

. PM managing overall SDLC

. Managing project under project lifecycle process and procedures from

Initiation to Closing

. Finalized 'Close Out' project documents

. Change Control analysis and converting data into metrics for high level


. Manage and approval of status slides for various status meetings for up

to date status

. Manage SOW for assigned projects

. Create request for new SOWs (approval)

. Special project: Overseen defect delivery for various projects

. Special project: assisted in streamlining documentation and process for

Change Control process and reporting along with updating forecasting


. Special project: Streamline SOW process by creating database and creating

electronic workflow

10/06 - 02/07

Chubb Insurance

Warren, NJ

Project Manager (Consultant)

. Creation of project plans for clients using MS Project

. Track deliverables for assigned projects; work the project schedule


. Tracking of issues, action items and risk logs for client

. heavily involved in QA (testing); Review of test plan, test

scenarios/case scripts

. Create presentations for project health checks

10/05 - 7/06


Parsippany, NJ

Sr. Project Coordinator (Consultant)

. Maintain project plan for PMO group via MS Project and Niku Workbench

. Coordinate with PMO to ensure all tracks are on schedule and within


. Document risks, issues and action plan to resolve

. Work with business, vendor and IT representatives to coordinate

requirements gathering, clarification and documentation process

. Schedule project-related meetings; create the agendas, meeting materials

and minutes

for the project meetings, Update PM Office as required and review

associated reports

. Prepare and attend Steering Committee Meetings and other project related


05/05 - 09/05

Ogilvy & Mather

Manhattan, NY

Project Administrator (Consultant)

. Assist in the creation and version control of key project documentation:

Project Plans, work breakdown schedules, budgets, issues lists,

presentations, etc.

. Coordinate with other Project Managers to validate content integrity of

the weekly project

. Manage project timeline using MS Project

. Assist in creating/editing training material for clients that will

utilize new system

. Schedule project-related meetings; create the agendas, meeting materials

and minutes for the project meetings, Update PM Office as required and

review associated reports

10/03 - 02/05


Berkley Heights, NJ

Project Coordinator (Consultant)

. Key team member in launch of new Project Management system/tool used by

services division

. Train new project managers on fundamentals of the system and tools

. Manage user ids for access to project management tool/system.

. Run weekly project summary reports services division management

. Work with counterparts to close projects financially or on a quarterly


. Run reports for Business Operations and process invoices

. Work with Northeast division to help meet their project compliance


. Maintained calendars for project team.

. Coordinate travel arrangements for Core Team

. Scheduled conference calls, training seminars, and team building events

Continued Experience:

2/99 - 1/03

AT&T Wireless Services

Paramus, NJ

Senior Administrator

11/97 - 2/99


Union, NJ

Jr. Office Manager


. PMI NJ Chapter Member

. PMP Underway (application accepted - final step to sit for exam)

. Thomas Edison State College - 2017

. BS Organizational Leadership

Contact this candidate