Keina C. McCutchen
Union, NJ 07083
Day: 862-***-****
Email: acdzln@r.postjobfree.com
Experience Summary
IT Project Manager with 10 years of Project Management/Coordination
experience. Expertise in managing projects in the IT field, last 5 years in
the Healthcare and Pharmaceutical Industry. Solid background in execution
of projects from Initiating through Closing (SDLC). Experienced in
interfacing with other departments/areas to provide solutions that achieve
Business and IT goals. I offer excellent written and oral communication
skills, along with strong follow-up abilities. Quick learner with ability
to adapt to changing technologies, processes and procedures.
Qualification Summary
? Agile Methodology ? SDLC ? EDI
(X12)
? Scrum Methodology ? IBM Rational ClearQuest ? NASCO
? Waterfall Methodology ? Clarity
? ICD 9 & 10
? CMMI ? Planview
? HIPAA 5010
? Risk / Issue Management ? MS Office
? Portals
? Budget/Forecast Management ? MS Project
? SQL
EXPERIENCE:
7/13 - Present
KeinSite Group
Union, NJ
Project Office (Consultant)
. Managed various freelance projects through entire Project Lifecycle for
Maintenance and Construction area/business
. Software upgrades in several of areas of clients
. Streamlining processes for HR, Front Office, Payroll and Dispatch systems
. System Administrator of newly implemented systems and processes
. Provide regular status to project sponsor and team on project health
. Manage budgets and vendor SOWs; monitoring chargeback system/timesheet
submittal and approval
. Supervision over QA management to ensure requirements traceability from
Business Requirements through Functional and QA Testing
. Managed daily meetings for QA testing progress for all systems, requiring
testing metrics to be reviewed and approved by management
. Overseen training of UAT users for UAT testing; conducting daily meetings
for progress
. Managed Deployment and Post Production activities; ensuring sponsor was
provided data to review on a regular basis
07/12 - 06/13
Horizon BCBSNJ
Newark, NJ
EPMO
IT Project Manager (Consultant)
. Project Manager for Claim Adjudication Systems, Portals and IVR within
Medical Cost Savings Initiatives Team
. Managed projects through entire Project Lifecycle/SDLC using Waterfall
and Scrum methodologies
. Managed ROI analysis
. Key SME team resource on IT initiative delivery and management under HCR
and ICD 10 dependencies
. IT Liaison on analysis of impact on downstream/upstream systems that
would be impacted
. Team Lead on interim solution and contingency planning
. Management of cross functional teams to produce deliverables from
Initiating to Closing on time and on budget
. Managing projects using PMI Methodologies and ensuring project team
follows the same practices
. Utilizing nine knowledge areas; strength in scope, time, communication,
cost, risk, quality, integration, cost and human resources
. Coordinate with EPMO QA Managers for project processes, standards and
quality
. Oversee several projects with related dependencies for successful
deployments
. Communicated clearly and managed with team on expected deliverables for
all phases of projects
. Manage relationship with key stakeholders, internal and external
customers along with vendors on a recurring basis; creating and presenting
status decks
. Communications immediately to Management/Director on risks and issues on
project deliverables/project health
. Scope management through lifecycle of projects and their dependencies
. Facilitated IRAAD (Issues/Risks/Actions/Assumptions/Decision) document to
ensure team utilize and upkeep to be accurate and current
. Key SME on budget/forecast streamlining process for EPMO PMs to begin to
facilitate to gain targeted variance achievement across projects
08/11 - 05/12
GalaxE Solutions
Somerset, NJ
Project Manager
. Project Manager for Pharmaceutical Client Initiatives
. Lead team of resources from initiation to completion of projects
. Communications to Leadership on status, issues and or risks of projects
on an as needed basis
. Maintain project controls and phase gates to ensure project is delivered
on time and on budget
. Key team member on system migrations project
. Project work on plan and eligibility set up for system migrations
. Responsible for managing data extract, data testing and data loads from
system to system - ETL
. Communication to client on status of migration
. Team member of functionality gaps maintenance team
. Leading team to create Design Document per client's requirements to
ensure requirement traceability and gain client's approval of
design
. Mange QA resources to ensure test scenarios were created and traceability
to requirements
. Manage proper execution of QA of code prior to delivering to client and
gain approval
.Ensure proper project closure
. Project management of internal projects for GalaxE: IT PMO processes,
Client Site to Site VPN Initiative, Resource Management processes
01/11 - 05/11
MetLife
Somerset, NJ
Project Manager (Consultant)
. Project Manager for Enterprise Program Initiative
. Management of requirements within several system areas to ensue scope
management
. Requirement traceability from business through QA
. Facilitated daily QA summary meetings to monitor defects and recovery
through QA phase
. Program change control process of approval; attending CCB meetings and
keeping minutes
. Organize document repository
. Create budget estimate and gain approval; providing estimates by each
phase completion of project
. Maintain and execute risk, action and issue log
. Attend all program and leadership meetings and maintain meeting minutes
05/08 -1/11
Horizon BCBS of NJ
Newark, NJ
Project Lead - PMO (02/09 - 1/11)
. Implement SDLC on all projects and ensure PMO process and procedures are
met for projects
. Create and maintain master project schedule
. Manage teams to acquire project documentation, ei. Business Requirements,
Technical Requirements and High/Low Level Design Documents
. Produce Traceability Matrix to ensure all requirements are met from
requirement gathering stage through testing; execute project and close
out
. Create budget estimate and gain approval; providing estimates by each
phase completion of project
. Maintain and execute risk, action and issue log
. Conduct weekly staff meetings and monthly stake holder's meeting
Project Lead - HIPAA 5010 (02/09 - 1/11)
. Managed Communication and Trading Partner (EDI and Portals) project under
overall Program
. Key team member on ICD9/ ICD10 Conversion dependency
. Creation of status decks for Project Executive Sponsor and Core Project
Team
. QA review of deliverables for program
. Coordination of migration/dependent project milestones and other project
teams for ICD 10 preparation
(Horizon BCBSNJ Cont.)
Project Coordinator Lead/Manager - ITPMO (02/09 - 1/11)
. IT Project lead over 15 project coordinators/administrators
. Lead working to streamline process and procedures
. Lead IT PC Community by conducting walk through on new processes and
procedures
. Assisted with resource/project allocation of IT PC Community
. Assisted with interviewing of PC and PM roles along with on-boarding of
resources
Project Lead - Software Development Team (05/08 - 02/09)
. Project Management of all IT projects/issues for Solutions Team (SQL and
CE based) from inception to deployment; approx. 20 projects being worked
simultaneously by department
. Resource management/allocation of employees and contractors
. Creation of project estimates to be submitted to internal customer;
manage project change requests
. Provide weekly status to Department Manager on all projects and issues by
providing target date of completion of each phase; provide actual hours and
remaining hours to date
. Provide weekly status of defect tracking; liaison between QA and
Solutions Department
. Create requests for resources to post work effort against correct cost
center for each project/issue being worked; ensure timesheet are posted
weekly on time by all resources
02/07 - 04/08
KPMG
Montvale, NJ
Project Manager (Consultant)
. PM managing overall SDLC
. Managing project under project lifecycle process and procedures from
Initiation to Closing
. Finalized 'Close Out' project documents
. Change Control analysis and converting data into metrics for high level
management
. Manage and approval of status slides for various status meetings for up
to date status
. Manage SOW for assigned projects
. Create request for new SOWs (approval)
. Special project: Overseen defect delivery for various projects
. Special project: assisted in streamlining documentation and process for
Change Control process and reporting along with updating forecasting
spreadsheet
. Special project: Streamline SOW process by creating database and creating
electronic workflow
10/06 - 02/07
Chubb Insurance
Warren, NJ
Project Manager (Consultant)
. Creation of project plans for clients using MS Project
. Track deliverables for assigned projects; work the project schedule
accordingly
. Tracking of issues, action items and risk logs for client
. heavily involved in QA (testing); Review of test plan, test
scenarios/case scripts
. Create presentations for project health checks
10/05 - 7/06
Cendant
Parsippany, NJ
Sr. Project Coordinator (Consultant)
. Maintain project plan for PMO group via MS Project and Niku Workbench
. Coordinate with PMO to ensure all tracks are on schedule and within
budget
. Document risks, issues and action plan to resolve
. Work with business, vendor and IT representatives to coordinate
requirements gathering, clarification and documentation process
. Schedule project-related meetings; create the agendas, meeting materials
and minutes
for the project meetings, Update PM Office as required and review
associated reports
. Prepare and attend Steering Committee Meetings and other project related
meetings
05/05 - 09/05
Ogilvy & Mather
Manhattan, NY
Project Administrator (Consultant)
. Assist in the creation and version control of key project documentation:
Project Plans, work breakdown schedules, budgets, issues lists,
presentations, etc.
. Coordinate with other Project Managers to validate content integrity of
the weekly project
. Manage project timeline using MS Project
. Assist in creating/editing training material for clients that will
utilize new system
. Schedule project-related meetings; create the agendas, meeting materials
and minutes for the project meetings, Update PM Office as required and
review associated reports
10/03 - 02/05
EMC
Berkley Heights, NJ
Project Coordinator (Consultant)
. Key team member in launch of new Project Management system/tool used by
services division
. Train new project managers on fundamentals of the system and tools
. Manage user ids for access to project management tool/system.
. Run weekly project summary reports services division management
. Work with counterparts to close projects financially or on a quarterly
basis
. Run reports for Business Operations and process invoices
. Work with Northeast division to help meet their project compliance
measures
. Maintained calendars for project team.
. Coordinate travel arrangements for Core Team
. Scheduled conference calls, training seminars, and team building events
Continued Experience:
2/99 - 1/03
AT&T Wireless Services
Paramus, NJ
Senior Administrator
11/97 - 2/99
Angelord
Union, NJ
Jr. Office Manager
EDUCATION:
. PMI NJ Chapter Member
. PMP Underway (application accepted - final step to sit for exam)
. Thomas Edison State College - 2017
. BS Organizational Leadership