Customer Service Manager

Amber N. Bell

**** ****** **.

Covington, GA. *0014

Cell: 678-***-****

Email: acdzlh@r.postjobfree.com

Career Objective

Personable and responsible Customer Service Representative with 4 years of experience working in fast-paced

environments. Team player with great positive attitude

Core Strengths

•Creative Problem Solver •Telephone Inquires

•Credit Card Processing •Microsoft Office 2010

•Strong Organization skills •Excel 2010

•Courteous Demeanor •Data Entry

•Excellent Communication Skills •Critical Thinking Skills

Certifications

Manufacturing Orientation, Georgia Piedmont College Covington, GA

OSHA Certification, Georgia Technical College Atlanta, GA

Experience

Little Folks Campus Educare Covington, GA May 2003-July 2013

Assistant Director/Educator

•Process childcare payments

•Assist customer in timely manner

•Supervised classroom staff

•Provide consistent, excellent quality customer service

•Perform filing, bookkeeping, and answering phone

McIntosh Trail E.C.D.C. Covington, GA September 2011-May 2012

Clerk/Teacher Assistant

•Take messages, sending and making memos

•Use fax machine, printer, and photocopier

•Enter information into the program and database

•File papers, sorting mail, mailing letters and packages

•Order new office supplies, keeping track of inventory of supplies

Wal-Mart Supercenter Lithonia, GA February 2006-July 2012

Money Center/Customer Service/Cashier

•Prepare money orders, cash payroll & governments checks, and send/receive money gram transactions, bill pay

transactions for customers on a daily basis.

•Customer Service – including returns of customer purchases and direct customers to the appropriate manager

with any complaints

Education

Eastside High School May 2001

New Leaf Vision Workforce Development December 2013

Contact this candidate