Customer Service Medical

Location:

Posted:

May 04, 2014

Lisa Marie Weaver Wood

January **, ****

*********@****.***

Personality and Strengths

Dedicated, friendly, compassionate, punctual, dependable, outgoing, positive attitude,

and energetic.

Excellent time management, organizational, and prioritizing skills.

Ability to work as a team or independently, thrive for success, and achievement, easily

adaptable, strong work ethics, and goal orientated. Adaptable to sudden changes in

position, clientele, and surroundings.

Employment History

Homecare Pharmacy: October 2003 November 2013

Position: DME Customer Service Supervisor, BOC Mastectomy fitter, Public Relations.

Duties: Department scheduling, addressing customer complaints, concerns, and

compliments, addressing conflict and resolutions among staff, disciplining inappropriate

behavior and unacceptable work performance, training new team members. Educate us of

durable medical equipment. Complying with insurance guidelines and billing of medical

equipment, take payments on accounts, and make payment arrangements. Compliance

with HIPPA and JCAHO guidelines. Member of Performance Improvement Committee.

Alternative Home Care: March 1999 March 2011

Position: CNA

Duties: Assisting patients with daily personal care and activities, shopping, errands, and

Doctor appointments, prepare meals, assist in feeding, and set up medications.

Experience in Nursing Homes, CBRF, Group Homes, and private residence.

Additional Education

Nutrition, Diet, and Health Sciences (Graduated November 2013)

Title: Nutrition Specialist

Personal References

Marie Rasmussen 262-***-****

Jenelle Berce 224-***-****

David Collins 608-***-****

Mallory Crawford 608-***-****

Hobbies

Research and study health and fitness, running, working out, and shopping