Customer Service Manager

Angie Oakley

*** ****** *** - *********, ** *****

acdzil@r.postjobfree.com - 419-***-****

Motivated customer service representative with over three years retail experience in a fast- paced environment.

Personable and responsible Cashier with 5+ years of experience working in a fast-paced environments. Solid

team player with great positive attitude. Energetic and reliable Retail Sales Associate with 3+ years experience

in a high-end merchandise environment.

Core Strengths

Large cash/check deposits

Markdown/promotional procedures

Store maintenance

Inventory control

Invoice processing

Telecommunication skills

Adaptability

Conflict resolution

Excellent communication skills

Energetic work attitude

WORK EXPERIENCE

Cashier/Customer Service

Nickles Bakery - Mansfield, OH - February 2013 to Present

Responsibilities

wait on customers stock shelves

Accomplishments

helping the customers keep store stock with product

Skills Used

helping with the store employees and drivers to have the store ready for shoppers

Assistant Manager

Spirit Halloween Spencer Corp. - Mansfield, OH - August 2012 to November 2012

Spirit Halloween

Assistant Manager

Ontario, Oh

Earned management trust by serving as a key holder, responsibly opening and closing store. Answered

questions regarding store and products, while maintaining knowledge of current sales and store promotions.

Worked as a team member performing cashier duties, product assistance and cleaning while providing

excellent customer service. Managed wide variety of customer service and administrative tasks to resolve

customer issues quickly and efficiently.

Dollar General

Manager

Ontario, Oh

Earned management trust by serving as key holder, responsibly opening and closing store. Computed

accurate sales prices for purchase transactions. Worked as a team member performing cashier duties, product

assistance and cleaning while providing excellent customer service. Communicated with vendors regarding

back order availability, future inventory and special orders. Maintained cleanliness and presentation of stock

room and production floor. Operated a POS system to itemize and complete average customer purchase.

Executed in-season pricing strategies, including promotions and markdowns to reach financial targets.

EDUCATION

High School Diploma in General

Mansfield Senior High School - Mansfield

1992

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