Product Quality Services Coordinator
Resume:
Rita J. Kivett
Randleman, NC 27317
336-***-**** (Home)
336-***-**** (Cell)
OBJECTIVE: To secure a full-time permanent position in which I can utilize the skills I have acquired throughout my work history to their fullest extent.
EDUCATION: Randleman High School graduate
LPN certification courses, NA-1 GTCC
Breath Alcohol Certificate, Respirator Fit Testing Certificate, Pulmonary Function Testing and Audiometric Testing Certificates
DEA Instructional Seminar, Washington, DC
EMPLOYMENT: Banner Pharmacaps, Inc. (Patheon) Dates of Employment: 4/1/1997 - Current
4125 Premier Drive
High Point, NC 27265
Responsibilities (Product Quality Coordinator): Responsible for investigating customer and consumer complaints, including providing formal written response to the customer and/or consumer and verbal communication as necessary; Perform data analysis using various software (Excel, Minitab, Access, SAP, Trackwise); compile monthly KPI metrics (including deviations, complaints, non-conformances, returned goods, and CAPA (Corrective/Preventive Actions)); compile Annual Product Review reports for each product manufactured during the year; participate in Regulatory, FDA and customer on-site audits; create/modify existing SOP and Work Instructions as needed. Completed Red Belt training and participated on Green Belt team to increase proficiency in investigating deviations and determining what corrective action should be put in place. Proficient in Microsoft Word, Excel, PowerPoint, Trackwise and Access.
MedCentral / High Point Hospital Dates of Employment: 1/95 - 3/31/1997
1720 Westchester Drive
High Point, NC 27262
Responsbilities: (Occupational Health Tech); Pre-employment and DOT physicals, (including labwork), urine drug screens, (including going off-site to different companies to perform random drug testing as well as cholesterol screenings), EKGs, breath alcohol testing, respirator fit testing, pulmonary function and audiometic testing, assist Dr. with patients with occupational injuries, maintain database of drug screen results, (including contacting companies with results). Responsible for maintenance and sterilization of equipment used in the clinic.
Reason for leaving: New administrator had planned to change my hours to evening hours that at the time I could not accommodate.
Rita J. Kivett
Page Two
EMPLOYMENT cont'd:
Highland Yarn Mills Dates of Employment: 11/93 - 1/1995
1916 Textile Dr.
High Point, NC 27260
Responsibilities: (HR Assistant/First Aid Tech); Perform urine drug screens, pulmonary and audiometric testing, pre-employment physicals, monthly safety classes, treat minor first-aid injuries, assist HR and Plant manager with various projects, including taking minutes of meetings as scheduled by management. Compile reports and graphs using Word and Excel. Maintain database of employees, including hire dates, drug screen results, health history.
Reason for leaving: Company went out of business.
* * * * *
Sara Lee Company Dates of Employment: 5/90 - 11/93
1820 Eastchester Dr.
High Point, NC 27265
Responsibilities: IT Help Desk. Data trending of quality issues, maintain Help Desk for computer and phone inquiries, assist IT Manager with various projects, provide monthly reports of IT issues to upper management, scheduling of telephone/computer moves within the company.
Reason for leaving: Company laid off approximately 600 employees between various locations in High Point and Winston-Salem
References:
Sara Hamrick, 848-7252 home; 878-6000 x2040 work
Michael Trant, 293-3998
Rosanne Sylvia-Heeter, 454-3255
Contact this candidate