Project Manager Management

Charles D. Nilson, PMP

acdzgu@r.postjobfree.com 630-***-****

Senior Program / Project Manager

Charles is a senior level manager with a 17 year SAP consulting experience

in Program-Project Management and Functional Consulting who has

successfully led teams implementing SAP systems in complex multi vendor,

multi location, on-shore/off-shore environments.

SAP experience in the following industries: Pharmaceutical, Biotechnology,

Automotive, Consumer Products, Electronics, Professional Services, Discrete

& Process Manufacturing, Insurance, Media, Utilities & Public Sector.

Seasoned Program Manager: PMO Start-up and steady state experience. 9 years

overall Program & Project Management hands-on experience implementing,

managing, & reporting on all elements of PMO governance including: project

planning, deliverable management, performance, escalation and execution for

enterprise implementation and upgrade software solutions.

Expertise Highlights

Materials, Logistics, Production & Experienced in implementing SAP R/3

Business Operations Industry ECC6.0 business solutions and

Background upgrades

7 years: functional consultant with Managed projects within highly

manufacturing & materials management complex PMOs

experience: SAP MM, PP, PP/PI, and Practice / Team Building: PMO

QM. Manufacturing Process Expert: Methodology & Processes. Executive

Master Planning, Manufacturing Stakeholder Management

Strategies, Supply Chain, Sales and Program/Project Management for large,

Operations Planning. complex business solutions

Recovery Projects Project quality reviews

Business Development & cost 9 years: SAP Project/Program

estimating: Proposal & Statements of Management

Work ($.5-20 Million TCV) Onshore, Offshore delivery team

management experience on projects &

programs valued from $2M to $35M.

Team sizes: 10-300 resources

Thought Leadership

Co-Author: SAP Implementation Unleashed: A Business and Technical Roadmap

to Deploying SAP. SAMS Publications, 2009

http://www.amazon.com/SAP-Implementation-Unleashed-Technical-

Deploying/dp/067*******

Industry Experience

Prior to his 17 year consulting career, Charles brings over 20 years of

industry experience including: business management, internal management

consulting, change management, business process re-engineering, strategic

consulting and workshop facilitation skills. Management experience;

production supervisor, production management, purchasing management, IT

management and materials management experience from a variety of

businesses. In addition to scores of successful ERP implementations,

Charles has served as a steering team member and lead internal auditor for

two successful ISO 9001 implementations.

Consulting Employers:

Aequor Technologies (2013)

Sparta Consulting (2011-2013)

Infosys (2010-2011)

Hewlett-Packard Consulting: Americas SAP Practice (2000-2010)

Reed Business Systems Consulting / Cotellegent (1996-2000)

Independent Consultant

SRDS

Project Manager

Database Reorganization

Phases: OLTP System Requirement

May 2013 - October 2013

Logical Data Model

OLTP System Requirements

Interfaced system requirements

Team size: 12 onshore/offshore resources

Achievements:

Business Requirements

High Level Solution Design

Ruby on Rails Prototype

Loudoun Water

Senior Manager / Project Manager / Testing Manager

SAP Utility Solution: CRB / Project Systems (PS), EAM, FI/CO, SD, HCM, Supply

Chain, Procurement, SAP Portal, BI/BOBJ

Phases: Planning - Project Preparation - Realization

October 2012 - April 2013

Testing Strategy critical deliverable

150+ Integration Test Scenarios

Team size: 35 onshore/offshore resources

Change Order management / Project planning / PMO

Issue & risk management

Test/Defect Management

Achievements:

Authored and delivered Testing Strategy critical deliverable.

Managed 500+ testing deliverables & escalations

Planned and executed Integration Testing

Copart

Senior Manager / Project Manager

Project Recovery: Global ECC / CRM / BI/BOBJ / SAP Portal / BI Upgrade

Phases: Planning - Project Preparation - Realization

October 2011 - May 2012

55 Blueprint Phase Deliverables delivered on time

Team size: 105 onshore/offshore resources

Change Order Management / Project planning / PMO

Issue & risk management

Knowledge Transfer from departing SI

Achievements:

Project Preparation and Business Blueprint phases completed on time

Realization Project awarded

Ramp up from 20 to 105 resources in 3 months

Recommended and established N+1 dual path development and Q/A environments to

support tight parallel project timeline

McKesson

Senior Project Manager

SAP CRM 7.0 Implementation / SAP CRM 6.0-7.0 Upgrade

Phases: Planning - Project Preparation - Go Live & Support

March 2011 - September 2011

Team size: 30 onshore/offshore resources

Project planning / PMO

Issue & risk management

Multi-project, multi vendor, mutli-tower on-shore/offshore team management &

communications

SOW management / change management

Project reporting

Achievements:

Project Prep and Business Blueprint phases completed on time

Nike

Senior Project Manager

Project Recovery : SAP Retail / BI/BOBJ

Phases: Realization (thru SIT)

September 2010 - March 2011

Team size: 60 resources

Project planning / Issue & risk management

Multi-vendor/mutli-tower on-shore/offshore team management & communications

SOW management / Change management

Project reporting

Knowledge Transfer from departing SI

Achievements:

On-Boarded 60 member onshore/offshore team in 2 months

Knowledge transition from departing SI completed

Business Process Functionality & related development objects organized and

delivered in 3 waves to support system integration testing schedule.

Johnson Controls

Project Manager/SAP Solution Manager Lifecycle Tools Subject Matter Expert

Infrastructure and Solution Manager Assessment & Prototype

Phases: Solution Assessment / Recommendation / Prototype

April 2010 - September 2010

Team size: 14 resources

Solution Manager Assessment

Infrastructure Assessment

Issue & risk management

Change management

Project reporting

Achievements:

Solution Manager Life Cycle Tools assessment and prototype delivered on time

Infrastructure Assessment delivered on time

Unilever

Senior Project Manager

Business transformation, SAP Migration: North America & Latin America. Migrate

Dev, QA, Pre-Prod, Prod, DR & interfaced systems from Connecticut to Georgia

data centers.

Phases: Proj Prep to Go Live

September 2009 - March 2010

Team size: 14 resources

Issue & risk management

Multi-vendor/mutli-tower on-shore/offshore team management & communications

Cutover planning,

Vendor acceptance testing coordination

Change management

Project reporting

Achievements:

SAP Dev, QA & Pre-Prod environment cutovers delivered on time.

High team customer satisfaction rating.

World Bank: Multilateral Investment Guarantee Agency (MIGA)

Senior Program Manager

Project Recovery: SAP Insurance Implementation

Phases: Realization to Go Live & Support

June 2009 - August 2009

PMO processes

Issue & risk management

On-shore/offshore team communications

User acceptance testing planning

Production cutover planning

Team size: 12 resources

Achievements:

Streamlined PMO Processes

Coordinated build & test activities which lead to customer acceptance

Molson Coors

Program Manager / Executive Liaison

SAP HCM implementation / (OM, PA, ESS/MSS, BN, T&A, PY, eRecruit, LMS,

Performance Mgt)

Phases: Realization to Go Live & Support

November 2008 - March 2009

Program executive stakeholder relationship management

Executive escalation.

Cross geography/vendor/customer business unit Program Management

Project Manager/Consultant mentor

Achievements:

Cross program/project stakeholder communications improved.

Project Management competency improved

ThyssenKrupp

Senior Project Manager

ECC 6.0 Global Template roll-out (40 locations) SAP Metals / SD, MM, PP, WM,

PM, QM, SD FI/CO

Phases: Realization: Cutover Planning & Execution

July 2008 - October 2008

Business transition PMO

Team size: 40 resources

Stakeholder liaison, business transition activities

Facilitated current state/future state business process workshops

Master data conversion & system validation coordination

Implemented risk management / issue management / business process improvements

Subcontractor management

Achievement:

40 location cut over accomplished on schedule

PriceWaterhouseCoopers

Senior Project Manager

Project Recovery: SAP BIA implementation

Phases: Realization to Go Live & Support

June 2008 - August 2008

Managed 6 member team responsible for QA validation, production cutover & post

cutover support.

Achievements:

Improved customer/stakeholder communications

Team achieved a successful cutover and satisfactory customer satisfaction

rating

Allison Transmission

Senior Project Manager / PMO Program Manager

Global Program:

ECC 6.0 SAP Global Template: Upgrade, Rollout & Unicode conversion. SD, MM,

PP, WM, PM, QM, SD FI/CO

Data Center Relocation

LAN/SAN Upgrade & Relocation

Phases: Plan & Define thru Cut-Over

December 2007 - June 2008

Proposal / Statement of Work development

Lead requirement gathering workshop

Data center & SAN move

Established consistent SAP project standards

SAP COE/landscape planning /Shared resource planning

Business process improvements

SAP portfolio management

Team size: 45 onshore & offshore resources

Project quality reviews

Achievements:

Established financial project controls

Business Development: Developed & delivered SOW's and change orders ranging

from $.2 - 6 Million TCV.

Managed global cross company team during several critical customer escalations

Refined PMO processes

Managed Business Blueprint generation

Scope & Deliverable Definition

Mentored customer project managers

Project Management competency improved

Procter & Gamble

November 2003 - November 2007

Global SAP Program Operations Manager

Global ECC 6.0 Upgrade Program: Upgraded 20+ production and 70 related Dev,

QA, and staging systems to ECC 6.0 with Unicode conversion. Team size: 300

onshore & offshore resources

Phases: Project Preparation thru Go Live and Support

Proposal / Statement of Work development

Portfolio management

Off shore cross project coordination / shared resource planning

Program financial oversight / P&L Management

Escalation management

Achievements:

7 project full life cycle implementations

Streamlined cross geography project costing & labor reporting process

Accelerated cross company month end close processes. Collapsed 15 days out of

35 day finance reconciliation cycle.

Program Manager / Consulting Engagement Manager

September 2005 - November 2007

Resource Management and business development.

Achievements:

Recruited and Managed a 20-35 member consulting team which provided project,

program, and technical subject matter expertise to a diverse $350 Million

project portfolio.

Business development: delivered and won multiple proposals ranging from $.3 -

4.5 Million TCV

Program Manager/ PMO Mentor

September 2004 - December 2005

PMO, SAP Portfolio Management

Customer Program Management Office process improvements.

Managed 50 project SAP portfolio

Proposal / Statement of Work development

Strategic portfolio planning

Mentor Junior project managers

Achievements:

Streamlined steady state PMO processes resulting in 35% reduction in RFQ

response time

Business development: delivered and won multiple proposals ranging from $.2 -

7 Million TCV

Improved Project Management consulting competency

High customer satisfaction ratings for portfolio projects

Senior Project Manager / Solution Architect

November 2003 - October 2004

Business Transformation Tower Lead / Governance Transition Team Manager

Deal Pursuit, Led FDA/regulatory compliance RFQ response.

Project Manager - Cross Functional Tower deal pursuit activities

Governance Transition Team Manager / Team size: 18 onshore & offshore

resources

PMO - Established Global PMO & PMO processes

Achievements:

Managed Services outsourcing contract awarded

Account Governance team interviewed and hired per plan

Governance processes established per plan

Policy and Procedure Manual Critical Deliverable w/$250K per month late

penalty: Managed 200 member international team that produced an IT Governance

Policy and Procedure Manual. Policy and Procedure Manual delivered without

penalty

Established cross-company, multiple vendor PMO

Prior Consulting Experience

Hewlett-Packard, October 2000 to August 2002, Project Manager/SAP SME,

HP/Compaq merger - Clean room/neat room activities. SAP FI consolidation

engine (pulling Financial data from 100+ SAP systems)

Agilent Medical Devices, SAP Migration / Consolidation / Upgrade. March 2000 -

June 2000, SAP Data Management & PP Subject Matter Expert

Block Drugs, SAP Pharmaceutical Implementation, December 1998 - May 1999,

PP/PI Consultant, Post Go-Love support

Pasteur Merieux Connaught, SAP Pharmaceutical Implementation, June 1997 -

October 1998, Lead SAP PP/PI Consultant

DuoFast, SAP Manufacturing Implementation, August 1996 - May 1997, MM

Consultant

1978-1996

Industry Roles: Manufacturing, Operations, Purchasing & Materials Management

Leadership Roles.

Manufacturing Process Expert: Master Planning, MRP, Manufacturing Strategies,

Sales and Operations Planning.

APICS Chicago Certification Course Instructor at Oakton Communality College.

APICS Chicago Board of Directors

Education

Elmhurst College

Bachelor of Science in Business Administration

Massachusetts Institute of Technology

Certificate: Integrated Supply Chain Management

Certifications/Training

Project Management Institute

PMP (Project Management Professional) Certificate # 283050

SAP

SAP Partner Academy: R3.0 MM (Materials Management)

SAP Partner Academy: R3.0 PP (Production Planning)

ASAP Methodology

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