Nyomi Pena
**** ** **** **. # ***, Tamarac, FL. 33319
E-mail: *******@*******.***
Mobile: 508-***-****
www.linkedin.com/pub/nyomi-pena/41/bb6/266/
Objective
To obtain a position in the diverse Property Management
field where I can effectively utilize my bilingual skills
(English and Spanish) and professional abilities while
contributing to the continued growth and success of the
company.
Employment 06/2013 to present Service Taylor Made, Inc.
Lake Park, FL
Assistant Manager
Assist managing the operation which is composed of 400
multicultural units with Tax Credit and Section 8 programs.
Responsibilities include but not limited to: Preparing rent
collection procedures and eviction proceedings, Monitoring
lease compliance, Leasing vacant units, Renewals,
Processing account payables and receivable for vendors,
Supervising the leasing agent staff, Act as property
manager in manager's absence, Report to the Property
Manager.
01/2008 to 03/2013 Chelsea Housing Authority Chelsea, MA
Housing Manager
Managed 361 units of Federal and States public housing
developments in Chelsea.
Responsibilities include but are not limited to:
Monitoring lease compliance, Recertification, Home Visits,
Conducting inspections of units and properties, Rent
Collection, Leasing vacant units, Conducting lease
violation meetings, Coordinating pet control treatments,
Preparing move-in packages, Encouraging residents to
participate in programs designed to improve the quality of
life, Currently report to the Director of Housing
Management
08/2007-01/2008 Urban Edge Property Management
Boston, MA Assistant Property Manager
Provide assistance to the site Manager of 262 units and
several commercial tenants.
Responsibilities include but are not limited to: Rent
collection, Processing rent increases, Performing annual
recertification and interims, Processing account payables
and receivables for vendors, Preparing rent collection
procedures and eviction proceedings, Attending court
appearances, Conducting lease violation meetings,
Preparing new resident leases and unit inspections,
Preparing work orders and distributing the orders to the
maintenance staff, Supervisor of maintenance and custodial
staff, Daily interaction with vendors and residents and
other clerical duties.
02/2005-12/2005 Winn Residential
Cambridge, MA
Assistant Property Manager
Managed 300 plus units of multicultural, mixed income and
various rental programs (such as market rent, commercial
space, Section 8, low income and tax credit units)
according to the particular unit or program guidelines and
standards.
Responsibilities include but are not limited to: Conducting
all duties related to unit inspections, Tenant move-in/
move-out, Lease administration, Recertification,
Application processing, Background verifications, Lease
updates and amendments, Liaison between the management,
home office, outside agencies and tenants, Process Accounts
Payable and Receivables for the general office, Perform all
responsibilities interrelated to monthly HUD vouchers
through the TRACS interface, and Follow established
procedures in rent collection, administration and
delinquencies.
11/2000 to 01/2003 APT Management Framingham, MA
Property Manager
Managed the 57 Federal housing units for elderly and family
housing development in Framingham.
Responsibilities include but are not limited to: Conducting
annual and interim recertification, Lease re-evaluations,
vacant units, and inspections of units and property,
Interact with vendor and general public while supervising
the maintenance and janitorial staff, Accept rental
applications, screen and interview applicants as well as
perform background checks as required and as guidelines
dictate.
Education 2003-2004 Mass Bay Community College Framingham, MA
Associates of Science (Major: Human Services)
Currently on hiatus until fall semester of 2014. Will still
be attending night and some weekend courses at that time.
1993-1994 Mass Housing Finance Agency Boston, MA
Minority Property Management (Certificate Received)
1985-1986 Oficina Hispana Boston, MA
Bilingual Secretary Training (Certificate Received)
Summary of
qualifications As an employee of your organization, I will be able to:
Provide great communication skills by listening and getting
clarification clearly and persuasively in positive or
negative situations and responding well to questions.
Display passion and optimism; Inspire respect and trust.
Provide respect and sensitivity for cultural differences.
Educate others on the value of diversity. Build a diverse
workforce while following policies and procedures. Complete
administrative tasks correctly and on time with assistance
as delegated. Benefit organization through outside
activities and community service. Adapt to changes in the
work environment and able to manage competing demands.
Change approach or method to best fit the situation. Able
to deal with frequent change, delays, or unexpected events.
Competence in Microsoft Office products and office
hardware. Bilingual in the Spanish and English languages.
References
Available upon request.