Summary of Qualifications
Highly qualified, results-driven professional seeking to leverage
accounting skills, administrative strengths, client relations and passion
for information management towards supporting a dynamic, progressive and
innovative organization. Proven success in general accounting,
documentation management and customer service/support. Profound knowledge
of accounts payable/receivable, cash receipt reconciliation/balancing and
report generation. Able to work in high-volume, fast-paced operations while
maintaining excellent decision making and leadership abilities. Exemplary
dedication to confidentiality and a strong work ethic. Motivated individual
with strong communication, time management and organizational skills.
Skilled in General Accounting Functions Solid Administrative/Customer Service
Quickly Adapt to New Professional Skills
Settings Highly Motivated Self-Starter
Fast Learner; Acquires Skills/Knowledge Align Operations to Business
Easily Initiatives/Goals
Persuasive, Influential, Effective Strong Communication/Organizational
Communicator Skills
Technical Expertise: Microsoft Office (Word, Excel, PowerPoint); Citrix
Database; QuickBooks
Education
Bachelor of Science, Accounting . KEYSTONE COLLEGE, La Plume, PA
(Anticipated. May 2014)
. Relevant Coursework: Intermediate Accounting I & II; Advanced
Accounting I & II; Cost Accounting; Financial Management I & II;
Auditing; Advanced PC Applications
Associates Degree, Accounting . LACKAWANNA COLLEGE, Scranton, PA
Relevant Experience
TMG HEALTH, Dunmore, PA . 2008 to 2011
Billing and Cash Receipts Representative
Provided assistance with accounting and billing operations; responsible for
accounts receivable, report generation, complex problem solving, cash
receipt reconciliation and customer account support.
. Received customer payments and documented in appropriate system,
ensuring accuracy
. Monitored daily cash logs and billing/refund extracts to document
payments and refunds accurately and efficiently; ensured that all
receivables/accounts were up-to-date
. Proactively processed NSF reversals and notice of changes from bank
reports
. Reconciled and tracked daily cash activity reported on Payment
Verification Reports
. Reviewed customer/member accounts to identify delinquent payments;
conducted debt recovery efforts accordingly
. Collaborated with customers to establish past-due payments
. Developed and monitored payment plans with customers according to
their individual financial status/background
Selected Highlights:
> Assisted in designing and implementing affordable payment plans
for delinquent account holders; resulted in reduction of past-due
payments and increased customer satisfaction.
> Participated in professional development courses/programs,
including Microsoft Office Certification program.
ARLINGTON INDUSTRIES, Old Forge, PA . 2007 to 2008
Accounts Payable Assistant
Tasked with supporting the Accounts Payable Manager with performing A/R
activities and special projects. Responsible for handling billing issues,
conducting research, payment reconciliation and general
clerical/administrative tasks.
. Thoroughly researched billing/invoice problems and implemented
appropriate plan of action/resolution
. Communicated with vendors regarding invoice issues, payments and
general inquiries; addressed all questions, comments and concerns
effectively and efficiently
. Monitored purchase orders to ensure all payments were made on-time and
within set guidelines
. Managed accounts payables documentation and files; ensured information
was up-to-date and accurate
Additional Professional Experience
FRIENDLY'S ICE CREAM, INC., Dunmore, PA . 2003 to Present
Waitstaff