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Sales Customer Service

Location:
Brea, CA
Posted:
May 05, 2014

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Resume:

ARIANNE ANDES

***** *********** ****, ***** *******, CA 91350 818-***-**** acdz3l@r.postjobfree.com

OBJECTIVE

To contribute to an organization that can use a hard working, enthusiastic and energetic professional

with a broad base of experience related to office administration, sales and customer service.

SKILLS

• Knowledge of computers: Microsoft Word, Excel, PowerPoint and Access.

• Excels at multi-tasking in a fast paced environment and has the ability to quickly

learn new procedures and methods

• Quick thinker with broad knowledge, strong creativity, relentless drive and a

personable nature.

PROFESSIONAL EXPERIENCE

HYDRA-ELECTRIC, Burbank, CA March 2012 – Current

Engineering Document Control Coordinator

• Generated engineering’s weekly and monthly reports: Pipeline reports, Design and

Development Plan and Engineering Matrix.

• Processed Engineering Orders, Engineering Change Request, Sales Action Request and

retrieved database for the engineering department.

• Maintained and coordinated records, drawings, test procedures, logs and engineering

documents.

• Responsible for changes to computerized or manual control records and released documents.

• Ensured that all internally prepared drawings and test procedures are logged into the

document control system and that all issues are properly logged with appropriate transmittal.

• Compiled technical data and revised text for Engineering Department’s parts catalogs, product

support or service manuals, technical reports, technical illustrations and test procedures.

• Implemented a new system for keeping track of engineering documents and created a newer

and more efficient way of maintaining and archiving the engineering files.

BETTER LIVING CARE, Reseda, CA July 2007 – February 2011

Executive Assistant

• Provided support including preparing advertising, scheduling appointments, bookkeeping and

meeting with clients.

• Utilized a wide variety of computer software to design forms, business cards, brochures, and

letterheads.

• Handled the process of seeking out and reviewing potential clients.

• Processed accounts payable and accounts receivable.

ANIXTER PENTACON, Chatsworth, CA January 2004 – July 2007

Administrative Assistant

• Provided administrative support to VP of Sales and several managers by conducting calendar

management, meeting coordination, travel arrangements, mail processing, attendance and

schedule management.

• Performed secretarial functions including preparing customer reports, expense reports, spread

sheets, letters, Power Point presentations and projects on a timely basis.

• Maintained accurate, up to date comprehensive and confidential information for the sales

department and contract bid team.

• Assist the Bids and Proposals team to ensure proper completion of bid documents for

successful program wins.

• Generated monthly reports covering several business categories and utilized both spreadsheet

and graphic programs.

• Processed orders entered and retrieved database management for sales department.

• Coordinated conferences, including arranging catering and business equipment set up.

• Gained exposure to all aspects of sales, marketing, contracts, and aerospace relations

activities.

IMAGE 2000, Van Nuys, CA November 2002 – January 2004

Receptionist/ Office Assistant

• Performed general office duties such as ordering supplies, data entry, filing and retrieve

corporate documents.

• Answered busy switchboard, directed, and routed calls and scheduled appointments.

• Responsible for finalizing and mailing customer invoices.

EDUCATION

Pierce College, Woodland Hills, CA

Business Administration

Taft High School, Woodland Hills, CA

REFERENCE AVAILABLE UPON REQUEST



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