Ravi Teja Parvathapu

Tel: 403-***-****; Email: acdyhx@r.postjobfree.com

*** ********* ***** **

Calgary Alberta Canada – T3K 0J8

Summary:

• Having over 5 years of experience in Quality Assurance, Information Technology

• Seasoned experience in manual and automation testing on Web, Client/Server, mobile based applications on various

environments and platforms

• Implemented QA methodologies, practices and processes in all kinds of environments including Client/Server& Web

• Well acquainted with Software Development Life Cycle and Software Testing Life Cycle.

• Have experience working with Waterfall, Iterative, Agile, Spiral SDLC Methodologies

• Extensive work experience in Integration testing, System testing, User Acceptance testing, Functionality testing, and

Regression testing

• Have expertise in design and development of Test Data, Test cases, Execution, Test Reports and Defect Tracking

• Ability to execute and maintain test cases prepared by development team.

• Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress

environment with resource constraints.

• Coordinate with other members of the Quality and Testing team to ensure adequate testing coverage has been

accomplished

• Tested the usability features of the mobile applications with the devices

• Maintain records of tests performed in a Test Case Management tool

• Help support teams and developers in verifying and reproducing user submitted defects

• Experience in Testing and Quality Assurance practices in Web and Client/Server Applications using ASP, .Net, and VB.Net

Skills:

Test Tools: : HP Quality Centre/ALM, Test Director, Win Runner, Jira, Clear Quest, PVCS Tracker

Bug Tracking Tools : Clear Quest, Test Director, Jira, PVCS Tracker

OS : Windows/98/2000Professional/XP, UNIX, Android

Languages : Visual Basic .NET, Java, SQL, PL/SQL

Databases : Oracle9i, DB2, MYSQL

Client: Rogers Communication, ON

Project: E Billing & Mobile Application

Date: June 2012 – Till Date

Role: Quality Assurance Analyst

Rogers My Account provides secure access to the Rogers Wireless account right on the Phone. View the account balance, make a

payment, check the airtime, messaging and data usage and manage the services like MY5 and Extreme Text Messaging, all on the go.

Rogers My Account is the most user friendly and security guarantee application that can be used by all the Rogers customers

• Involved in the creation of master test plans (MTP) based on the project documents and

requested sign off from the stakeholders

• Documented detailed test scenarios based on the requirements for the E

Bill project and provided the scenarios to the BA for coverage signoff

• Documented detailed test cases by applying both positive and negative approach in HP

Quality Center

• Established traceability from HP Quality Center test plan tab to the requirements to

Ensure test coverage

• Used SQL to perform backend testing by using SQL Navigator and Toad and also and also documented all the SQL queries

for future testing purpose

• Monitored and tracked the test results from the lab and published status reports to the

management on daily basis using custom reports

• Involved in the defect triage meeting to provide defects to the development team with proper

priorities and severities

• Performed Functional, Integration, Regression, End to end, User Acceptance testing (UAT)

and Performance Testing and documented the application behavior at different phases of

the project

• Support the QA Test Lead in managing the testing activities in alignment with the testing strategy and expectations for the

quality of the project

• Report the progress of testing and software quality to the QA Test Lead, QA Test Manager, leadership teams, project

managers and stakeholders

• Attend daily stand up meeting

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Client: Alberta Treasury Branches Bank, Edmonton

Project: Loan Approval System

Date: Feb 2011 to Apr 2012

Role: QA Analyst

LAS Loan Approval System is an adjudication project that provides a comprehensive highly automated adjudication system that will

return consistent credit decisions for customers through all sales channels by interacting with both Equifax and Transunion credit

bureaus. Using Loan Approval System underwriters would provide approval on the customer loans.

• Responsible for gathering Business Strategies, Business Requirements, Functional

Requirements, Use Cases, Equifax and Transunion Guidelines

• Leverage diverse testing approaches to gather quality related information about the product under test

• Created Test Scenario Templates, Test Case Templates and implemented for the entire

• project

• Derived Business Scenarios and Test Cases based on Use Cases for Credit APP Project

• Created Traceability Matrix which includes Used Case Ids, Design Ids, Scenario Ids and

Test Case Ids

• Prepared Test data and stored them in the Excel Import Layout file

• Provided Data Requirements based on the Business Scenarios to the Test Data Specialist

• Executed the test cases according to the test cycles and logged all the defects in Test Director

• Organized multiple sessions in defining the Defect Tracking Process using Test Director to

users during UAT testing

• Provided Test Planning and Execution status reports to the management

Client: HSBC Bank, IL

Project: Credit Deal Management System

Date: Mar 2010 to Jan 2011:

Role: QA Analyst

Credit Deal Management System is a web application used by HSBC financials underwriters to process all the credit deal applications

received from agents and brokers of HSBC financials. Underwriters execute credit business rules to validate if the customer credit

applications can be approved or rejected.

Responsibilities:

• Involved in the project as QA Analyst in testing the Credit Deal Management System

• Analyzing the user/business requirements and functional specs documents

• Created Project, Requirements, Test Plans and Tests in HP Quality Center

• Wrote test cases to test the application manually in HP Quality Center

• Performed Sanity, Functional, Integration, End to End, Smoke and User Acceptance Testing

• Used HP Quality Center for Test Management, defect reporting and tracking

• Performed Backend testing using SQL Queries

• Provided Test Execution and Defect Status Report

Client: Guardian Life, NY

Project: Insurance Quote

Date: Jan 2009 – Jan 2010

Role: QA Analyst

Insurance Quote is a web based application for Underwriters and Brokers wherein they provide insurance to the groups and

companies. This project involves an interactive application with an ability to get online quote and print new and renewal policies using

the different interfaces/database technology. The system also handles the broker commission for the brokerages involved in this

business.

Responsibilities:

• Developed, documented, verified & maintained Test Plans and associated Test cases to meet the business requirements

and user specifications.

• Created Test Cases in Excel for Premium calculation.

• Performed Manual and Automated testing and maintain documentation on different types of Testing viz. Black Box, Positive,

Negative, Regression, Integration, System, User acceptance, Performance.

• Created test scenarios and test cases for group benefits and companies insurance requirements.

• Executed and analyzed the test results for requirements coverage analysis.

• Logged and managed Issues in Clear Quest.

Client: Citizens Bank, Philadelphia, PA

Project: Internet Banking

Date: Mar 2008 – Nov 2008

Role: QA Tester

Worked as a QA Consultant for a web based Internet Banking. This application gives customers access to their account via the

Internet. Customers can login and view current and past account information, account summary, view and edit personal profile, perform

various secure online activities. Citizen provides Internet Banking to its customers, for balance enquiry, funds transfer, cheque order,

stop payments and bill payments.

Responsibilities:

• Conducted Manual Testing using the Standards, guidelines and structured methodology in testing the application

• Documented and executed Test plans, Test cases and Test scripts based on baseline requirements

• Created test scenarios and test cases for online testing.

• Scenarios executed and reviewed for transfers, stop payments and bill payments across the channels.

• Conducted System and Integration Testing and interacted with developers to resolve technical issues

• Performed System Testing and Functional Testing

• Analyzed the user requirements by interacting with developers and business users for coverage analysis.

• Actively involved in Functionality and Integration Tests for modules.

• Performed End to End Testing manually and was associated with User Acceptance Testing

• Performed Stress Testing, Load Testing for response time, throughput and availability

• Experience in logging the defects in Test Director and tracked periodically till they resolved.

• Extensive back end testing with SQL queries.

• Tested the application compatibility in the Versions of Fire fox and Internet Explorer browsers

Thomson Reuters

Sept 2004 Dec 2007 (India)

Responsibilities:

• Handled a team of 9 members

• To assist the team in processing service requests raised by customer service & sales support helpdesk agents

• Regularly interacted with the line of business about the process updates

• Conducted one to one’s with all the team members on a monthly basis

• Regular interaction with all the front line managers about the new updates and calibration methods

• Involved in training new hires, recruitment, process development & performance management & conducting appraisals

• Managing team’s schedule adherence to ensure optimum availability & meet the targets

• Ensuring individuals meet their targets, using agent/ group statistics and evaluate the expected versus actual performance

• Monitoring and auditing processed service requests on an ongoing basis to keep a check on quality performance which

helps in coaching & feedback

• Manage critical processes like asset management, risk management, attrition management, absenteeism

management & reporting

Education: Masters (Computer Science)

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