Medical Assistant

Laura Nelson

*** ***** *****, **********, ** ****0 - 651-***-**** (C) - acdyf3@r.postjobfree.com

Professional Summary

** ***** ** ********** ** multiple specialties including but not limited to Urgent Care, Family Practice, Internal Medicine, Pediatrics, Geriatrics, ENT, Ob/Gyn and Urology. Experience with a Pioneer ACO in an effort to improve quality, efficiency and overall cost of care to patients. Understanding of the flexibility required in a continually evolving medical office environment. Strong computer skills with a background as an Epic electronic medical record superuser. Competently managing back offices responsibilities such as prioritizing multiple tasks, responding to patient calls, reporting test results, addressing medication refills.

Licenses:

Current CPR certification

Skill Highlights:

Assisted with electrocardiographic exercise tests

Experience with set up of surgical

treatment areas

Assisted with multiple sterile procedures

including but not limited to; vasectomies,

circumcisions, lacerations, cystoscopies

Understanding of mobility assistance

needs

Providing dignity and compassion to

patients with sensitive health care needs

Strong vaccine knowledge

Experienced with the handling of medical

emergencies

Experienced with ordering supplies,

maintaining procedure and exam rooms

Experience with quality control and DEA

documentation logs

Experienced with Epic electronic medical

records, have provided Epic training to

many staff members "on the fly"

Experience working with pediatric and

geriatric patients

Professional Experience:

Fairview Health Services Medical Assistant Minneapolis, MN

January 2008 to March 2014

Experienced Epic Super User

Worked as care package MA Team Lead for COPD and diabetes care packages

Direct involvement in the processes to transition from one on one MA-Physician teams to a

CMI (Care Model Innovation) approach

Worked as an Epic Team Lead to improve communication between the various care package

leads and IT staff to improve our quality metrics and efficiencies

Collected vital signs following standard procedure including height, weight, blood

pressure, pulse, oxygen saturations and orthostatic blood pressures

Collected and documented thorough medical histories to enable smooth physician flow

Followed standing protocols including but not limited to administration of oxygen, EKG,

throat cultures, urinalysis

Administered medications and vaccinations competently and provided clear and thorough

documentation

Advised patients of medical instructions and scheduled appropriate follow up

Trained multiple staff members in Epic electronic medical record use "on the fly" including

student Medical Assistants and RN's

Well versed on HIPAA rights and responsibilities

Experience in working with a company which valued the knowledge of all employees

encouraging all to work at the highest level of their "scope"

Columbia Park Medical Group

September 1995 to January 2008 Medical Assistant Fridley, MN

Worked in a fast-paced Urgent Care environment almost exclusively for the first 5 years of my employment

Ordered medical supplies

Maintained the procedure rooms

807 Elgin Court, Chesapeake, V A 23320 - - 651-***-**** (C) - acdyf3@r.postjobfree.com

2012

2008

1995

Assisted in Electrocardiographic Exercise Tests

Assisted with Flexible Sigmoidoscopies and maintained the sterility of the equipment

Assisted with multiple procedures such as lacerations, Incisions and Drainage, removals of

foreign bodies

Clear documentation in patient records

Ordering of vaccinations and coordinating vaccine distribution from the Minnesota

Vaccine for Children program

Prepping patients for procedures

Maintaining sterile techniques for tray set ups

Flexibility and calm when transitioning after a corporate buy out

Involved with the Forms team to reduce medical office forms expenses

Experienced in holter and event monitors

Performed bladder scans for post void residual urine volume

Administered medications with thorough documentation

Performed basic lab collections such as collecting urine, venipuncture, nasopharyngeal

swabbing, throat cultures

Education and Training:

Fairview Health Services Certificate: CPR Current through 10/16/2014

Fairview Health Services Training: Epic Superuser 2008

Anoka Technical College Certificate: Medical Assistant Anoka, MN, USA 1995

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