Customer Service Technician

Donna Turner

Experienced and dedicated phlebotomist with over 15 years experience.

**** ********* ** - *******, ** 77026

*********@*****.*** - 713-***-****

Seeking employment in positive environment utilizing my skills in customer service, client/patient interaction,

organization, and management, as well as written and oral communications.

WORK EXPERIENCE

Specimen Accessioner

GDKN/LabCorp - Houston, TX - October 2013 to Present

Responsibilities

In toxicology dept, sort, batch and accession specimens for analysis.

Home Health Aide/CNA

Mercy Home Health - Houston, TX - February 2013 to Present

In patient's home assist with daily tasks including bathing, dressing, and meal preparation, etc.

Phlebotomist Technician

Sterling Wellness Solutions - Crowley, LA - November 2006 to Present

Draw blood from patients as ordered by client and process specimens for analysis.

Phlebotomist Technician

Maxim Staffing Solutions/VAMC - Houston, TX - April 2011 to November 2012

In hospital and outpatient clinics, drawing blood from veterans as ordered by their doctors ensuring proper

identification and collection techniques and processed specimens for analysis.

AM Route Phlebotomist

Access Clinical Laboratory - Houston, TX - October 2009 to April 2011

Travel to nursing homes in and around Houston area, drawing blood from residents as ordered by their doctors

ensuring proper identification and collection techniques also processed specimens in-field for later analysis.

Phlebotomist/Medical Technician

Maxim Staffing Solutions/VAMC - Houston, TX - October 2007 to October 2008

In hospital and outpatient clinics, drawing blood from veterans as ordered by their doctors ensuring proper

identification and collection techniques.

Phlebotomist Technician

RPA Staffing - Houston, TX - March 2007 to October 2007

In patient service centers and doctor offices drawing blood from patients as ordered by their doctors ensuring

proper identification and collection techniques and processed specimens.

Private Nurse

Denise Gibson - Houston, TX - January 2006 to October 2006

Responsibilities

Primary care for patient in her home.

Phlebotomist Technician

Clinical Pathology Lab - Houston, TX - July 2001 to June 2005

In patient service centers and doctor offices drawing blood from patients as ordered by their doctors

ensuring proper identification and collection techniques and processed specimens for analysis and processed

specimens.

Stat Plebotomist

Physicians Reference Lab - Houston, TX - June 1998 to July 2001

Travel to private and nursing homes in and around Houston area drawing stat labs from patients as ordered

by their doctors ensuring proper identification and collection techniques and accurate record keeping and

processed specimens for analysis and sendouts.

EDUCATION

Dietetics

Houston Community College - Houston, TX

December 2005 to Present

Texas College of Medical Careers - Houston, TX

July 1987 to November 1987

SKILLS

Phlebotomist, CNA

ADDITIONAL INFORMATION

Phlebotomist with over 19 years of experience.

Good analytic skills.

Work independently and/or as a team member.

Show compassion and understanding.

Work with patience and focus under pressure.

Good telephone etiquette.

Prepare accurate, clear, and timely reports.

Handle correspondence between clients and patients.

Contact this candidate