John Leon

***** ********* **. ********, ** 562-***-****

***** acdyb0@r.postjobfree.com

WILLING TO TRAVEL/ RELOCATE

Summary of Operations specialist with 13 years of production and supervision experience. Proven

Qualifications track record of exceeding production, quality, safety and financial goals. Skilled in team

building, implementing employee involvement and quality control programs to increase

morale and performance. Open to lateral positions, and currently seeking promotional

opportunities and responsibility.

Experience 2013-2014 Cornerstone/ Iron Mountain Sylmar, CA

Transportation Specialist

Focus in transportation delivery services: records management, transportation routing, and

dispatch of all drivers.

Utilize O’Neil Database for tracking of all media/container processing.

Pull work orders and pending items as requested by customers; load & unload route vehicles,

perform audits, take inventory for customer, take customer orders via internet and phone request,

and was back up to the Warehouse Manager.

Store data in secure warehouse volt and ensure confidentiality of all materials handled.

Perform processing functions of media, containers, inventory maintenance, and required

documentation of customer data stored in the company warehouse.

Conduct operational tasks and other duties required by the needs of the facility and its clientele.

2012-2013 Archive America Santa Fe Springs,

CA

Transportation Specialist

Focus in transportation delivery services: records management and data protection.

Utilize O’Neil Database for tracking of all media/container processing.

Pull work orders and pending items as requested by customers; load & unload route vehicles.

Store data in secure warehouse volt and ensure confidentiality of all materials handled.

Perform processing functions of media, containers, inventory maintenance, and required

documentation of customer data stored in the company warehouse.

Conduct operational tasks and other duties required by the needs of the facility and its clientele.

2010-2011 Guaranteed Records Management Pico Rivera, CA

Route Driver

Specialized in data protection, hard copy and shredding delivery services.

Performed regular operational functions of media, containers, inventory maintenance, and required

documentation of customer data stored in the facility warehouse.

Load & unloaded route vehicles and utilize RS Mobile Database for tracking of all media/container

processing.

Carried out warehouse responsibilities and other duties required by the needs of the facility

and the customer base.

2007-2009 Iron Mountain Off-Site Data Protection Dominguez Hills, CA

Operations Supervisor

Managed and controlled data protection facility. Handled processing, procedures, human

resources and financial performance. Worked with limited administrative support, which

requires ability to "wear all hats." Served as liaison with headquarters corporate staff and

satellite branches.

Supervised and assigned responsibilities to Operations personnel, which included vault

assignments, account processing activities, and other duties required by the needs of the

branch and the customer base.

Overall responsibility for supervisory functions and personnel on an assigned shift, or the

entire branch, in the absence of the Operations or Branch Manager.

Conducted hiring procedures, train new recruits, created Performance Appraisals for

employees, performed payroll, scheduling functions & assisted with time keeping procedures.

Monitored employee attendance, OPIS productivity, and other performance markers.

Generated counseling forms and counseled employees, as needed.

Managed OPIS by running reports, monitoring daily reporting data, and utilizing such to schedule

employees, manage resources, and reward/counsel employees for productivity.

Enrollment in Disaster Recovery Team and oversaw logistics for Disaster Recovery Tests for third

party vendors, involved in departmental committees.

Attended many national and local corporate trainings, conferences and meetings.

Available as Direct On-call Supervisor 24/7, provided relief coverage the in absence of staff, which

may include processing accounts, driving routes, and other operational duties

2006-2007 Iron Mountain Off-Site Data Protection Dominguez Hills, CA

Operations Coordinator

Worked in a lead capacity, performed regular processing of media and containers,

inventory maintenance and documentation of data stored in the IMOSDP vaults.

Acted as team leader on security, safety, operational work activities, and special projects.

Acted as a team leader during any absence of the Operations Supervisor/ Operations

Manager and available on-call 24/7

Completed and maintained records with respect to receiving and/or releasing customer

data that includes the filing of vault paperwork.

Received promotional achievement, assigned as Operations Supervisor

2001-2006 Iron Mountain Off-Site Data Protection Dominguez Hills, CA

Operations Service Specialist

Performed regular processing of media, containers, inventory maintenance, and required

documentation of customer data stored in the IMOSDP vault.

Answered incoming client phone calls and contacted clients via telephone

Processed open-slot media containers by filing media in/out of slots and cycling containers to/from

shelving/racks.

Unloaded route vehicles as required and utilized OPIS for inputting and tracking of all

media/container processing.

Received promotional achievement, assigned as Operations Coordinator.

Additional

2000-2001 RGIS Inventory Control

Experience

Covina, CA

Inventory Specialist

Accurately conducted product inventory counts for retailers and stock of merchandise.

Skills Knowledge in the Data Protection Industry; years of experience in the field of Secured

Documentation Services. Able to provide excellent customer service promptly.

Familiar with the importance of confidentiality,

Professional demeanor, strong organizational and communication skills, accustomed

to meeting tight deadlines and ability to work well with others in team environment.

Computer literate: Windows Vista/XP, Microsoft Office (Word, Excel, PowerPoint,

Access), Outlook, RS Mobile Database, Securebase Inventory Database, OPIS:

Operations Payroll Information System.

Motivation and supportive leadership qualities, professional maturity, flexibility and work style that

utilizes collaborative and team directed approaches to manage and work alongside employees.

Ability to work well with others in team environment and proceed in a leadership role.

Contact this candidate