*** ******* ***** • Rogersville, TN ***** • 423-***-**** •

acdyah@r.postjobfree.com

Ramona Kay Glover

PROFESSIONAL SUMMARY:

Quality Manager

Results producing and progressive quality and supplier quality career spanning 23yrs of

a wide variety of experience consisting of quality engineering. Proven track record of

devising, evaluating, and implementing continuous process improvements to minimize

waste and reduce cost while maximizing quality, safety, and output.

Experience

2012–Present Cooper-Standard Automotive

Quality Manager

Responsible for Quality Operating Systems

Responsible for 12 Quality Engineers and Quality Lab Technicians

TS Management Representative

Responsible for all quality relations with each customer and the cost

of quality for the plant

Responsible for budget for the quality department

2002 – 2012 Cooper-Standard Automotive Surgoinsville, TN

Quality Engineer

Responsible for all customer issues with Chrysler, GM, Denso, Ford, TRW, Visteon Volvo, Valeo,

and Denso.

Responsible for all PPAPs and APQP

Help with share point uploads for monthly TQM reports

Reduced the amount of concerns and PPMs for the TOC Business Unit.

Reduced the amount of PPMs for the Denso Business unit from 527 to 11.3

For the year 2005.

Responsible for Supplier Web – TRW, Chrysler - Covisint, Visteon & Ford (Covisint), GM Supply

Power, Nissan, Volve

Responsible for all PPAP requirements including all documents (Control Plans, PFMEA, PFLOW,

Gage R&R, Capability Studies, etc)

Surgoinsville, TN

102 Harmony Court • Rogersville, TN 37857 • 423-***-**** •

acdyah@r.postjobfree.com

2000 - 2002 Cooper-Standard Automotive Surgoinsville, TN

Six Sigma Blackbelt/Continuous Improvement

Saved the company over 1 million dollars using my blackbelt (PVF & TRW Koyo).

Train all Green Belts, 5S, Lean Initiatives.

Responsible for all continuous improvement activities and reporting to upper management.

Reports on Monthly basis to our Corporate offices with the goals

1991 - 2000 Cooper-Standard Automotive Surgoinsville, TN

Quality Analyst/Receiving

Responsible for over 80 suppliers.

PPAP, Control Plans, FMEA

Supplier rejections, receiving inspection

4 employees under my supervision.

1988 - 1991 Assured Casting

Die Caster/Trim Press

Made casting housing for the automotive and non-automotive industries.

Trimmed excessive material from housings.

Quality Inspection

1987 – 1988 TRW Rogersville, TN

Assembly Operator

Assembly pinion housing with lines and took them apart and salvaged products

Training

1990 – 2011 CERTIFICATIONS

Six Sigma Breakthrough Technologies – Six Sigma Black Belt & Minitab

Bailey’s Technology – Lotus, Excel, Access

Plexus -TS16949 – Internal Auditor

Ecims/PFMEA – Chrysler

8-D Corrective Action

Infinity SPC Software

ISO-14001

Ford Service

GD&T – Walter State

T S-16949 – Lead Auditor

102 Harmony Court • Rogersville, TN 37857 • 423-***-**** •

acdyah@r.postjobfree.com

Kepner Trego

Education

2013 – 2014 (Graduation 5/3)

Bachelor of Business Management

2005 2007

King University

Northeast State

Bristol, TN

Blountville, TN

Associate of Science in Industrial Manufacturing

Cum Laude

References

References are available on request.

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