Customer Service Manager
Resume:
Michael Patton
*******.********@*****.***
Early, TX 76802
Objective
To gain employment with a company where I can utilize my skills in accounting and management to gain
further experience while enhancing the company’s productivity and reputation.
Education
Bachelors of Business Administration in Accounting in Accounting
Tarleton State University - Stephenville, TX
May, 2013
Associate of Arts Degree
Cisco College - Cisco, TX
December, 2010
Work Experience
District Manager
Richeson Management Group
Brownwood, TX
January 2014 to Present
Accountant
Pharmacy Technician
Doc's Drugstore/Best Med Pharmacy - Brownwood, TX
April 2008 to January 2014
Entered invoices into Peachtree accounting software
o
Paid bills by printing checks
o
Entered General Ledger entries into Peachtree accounting software
o
Assisted in the preparation of monthly financials
o
• Verified typed prescriptions for accuracy
• Monitored inventory levels and reordered drugs as necessary
• Provided customer service through phone and in store interactions
Marketing Manager
Love’s Travel Stop-Ranger, TX
April 2007 to April 2008
• Merchandised sales floor in accordance with a company marketing plan
• Supervised twenty store and restaurant employees
• Monitored store cash control in accordance with company policy
• Prepared daily store orders
• Provided customer service to store and restaurant customers
Store Manager
Walgreens - Fort Worth, TX
November 2001 to April 2007
• Analyzed store financial statements to determine overall profitability
• Directed all store employees on assigned tasks
• Scheduled employees according to budgeted hours
• Monitored sales trends to help improve store gross profit
• Supervised photo, cosmetics, and pharmacy departments
• Prepared orders based on store need and future forecasts
• Implemented cash control policies among employees
• Monitored inventory levels ensuring in stock conditions while being sensitive to expenses
• Interviewed, hired, and trained employees
• Provided customer service and addressed any complaints in a timely manner
Groups
Phi Theta Kappa-Two year college Honor Society
February 2009 to Present
Delta Mu Delta-Business Honor Society
November 2011 to Present
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