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Sr. QA Analyst

Conway, AR
April 30, 2014

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Anitha Ummadi



> Over 8 years of QA experience in Financial, Agricultural, Insurance

and Retail, developing test strategy, comprising Test Plan, Test

Scenarios, Test Scripts, Testing Methodology (Agile) and Test Reports,

automation of testing of various Client/Server and Web applications.

> Strong understanding of Software Development Life Cycle and Testing

Life Cycle.

> Developed and executed test cases both manually and using automated


> Experience working in Production and Expertise in conducting testing

on all stages such as: unit, integration, system, User Acceptance,

functional and Regression testing.

> Extensive experience in working with Rational XDE Tester, Rational

Requisite Pro, Rational Clear Quest and Rational Development support.

> Implemented the software development lifecycle (SDLC) for the testing

life cycle to follow the Standards process in the application.

> Strong working knowledge in VISUAL BASIC, C, C++, Java,J2EE, SQL, SQL

Server, Cobol, DB2, MS Access and Oracle.

> Experience with RDBMS using SQL, PL/SQL queries in writing SQL scripts

for backend testing and generating reports.

> Good skills in Documentation of test cases and test results.

> Expertise in the areas of Quality Assurance, Quality Control and

Testing Methodologies

> Expertise in the areas of Graphical User Interface and Object Oriented


> Excellent Documentation, Trouble Shooting and Analytical Skills

> Excellent Project and Risk Management Capabilities

> Able to work both as team member as well as independently

> Fluent and Impressive Communication and Interpersonal Skills

Technical Skills:

Testing Tool : Win Runner, Quick Test Professional, Load Runner,

Test Director, Rational Robot

2003, Rational XDE Tester, Rational Requisite

pro, Rational Clear Quest, Rational Test

Manager, Selenium, Mercury Quality Center 9.0 -


RDBMS : Oracle, SQL Server, MS- Access,

Languages : C, C++, JCL, Java, SQL,

PL/SQL, ASP, HTML, JavaScript, Shell Script


GUI : Visual Studio.Net, Developer 2000.

Web Technologies : HTML, XML

Navigators : Internet Explorer, Netscape Navigator,

Mozilla Fox Pro.

Defect Reporting Tools : Test Director, Trackwise, PVCS

Tracker, Jira, Quality Center 10.0

Database Tools : Sybase SQL Advantage, Quest SQL

Navigator 4.

Operating Systems : Windows NT 4.0/XP/2000/ME/95/98,


Education: Bachelors Degree in Computer Science, India.

Professional Experience:

Client: ACXIOM Corporation, AR

April' 11 to Feb' 14

Projects: USAA, Nike, Blue Stem, Macys, Walmart Financials, Harley-


Role: Sr. QA Analyst

Acxiom is a recognized leader in technology and marketing services that

enable marketers to successfully manage audiences personalize consumer

experiences and create profitable customer relationships. Acxiom superior

industry-focused, consultative approach combines consumer data and

analytics, databases, data integration and consulting solutions for

personalized multichannel marketing strategies. Acxiom leverages over 40

years of experience in data management to deliver high-performance, highly

secure, reliable infrastructure-management services.


. Determined testing requirements developed and reviewed scripts for

positive and negative test scenarios conducted baseline testing, and

generated reports.

. Analyze business and system requirements, manage development of

specifications to create a detailed test plan.

. Developed Test Plans, Test Cases, Test Scripts and Test Scenarios from

business, technical and functional requirement documents.

. Extensively executed SQL queries on SQL server tables in order to view

successful transactions of data and for validating data.

. Responsible for promoting and executing the Implementation test scripts

in UNIX environment.

. Interaction with project managers, developers and subject matter experts

on a daily basis to troubleshoot and resolve issues and ensure project

timelines and quality issues were addressed.

. Performed all aspects of testing, including functional, system testing,

Performance testing, regression and user acceptance testing (UAT).

. Analyzed, documented and maintained test results and test logs.

. Facilitated and Coordinated SIT and UAT test case Reviews and test status


. Written and Lead test case designing process for each project.

. Worked with Test Team, Developers, Business Systems Analysts, Project

Manager and End Users to identify and resolve the defects throughout the

SIT and UAT test execution.

. Managed the Defect Tracking Process for SIT and UAT.

. Worked to meet deadlines and managed multiple work activities in


. Developed and communicated the test status to Project Team.

Environment: VB, .Net, Java, SQL Server2008, Oracle, HTML, XML, UNIX,


JohnDeere IVS, Urbandale, IA Mar' 07 to Feb 2011

Sr. QA Analyst

Project: Stellar Support

Stellar support is the largest e-commerce application in Johndeere. It

involves activation, transfer and warrant of some of the major products

like Greenstar, Starfire, Apex and keycard. The application handles online

activation with invoice order called COMAR as well as purchase options like

credit card and farm plan. The application supports customers, dealers and

Admin for Northern America, European and JD countries.


. Testing from business side to make sure all the changes are as per the

Use case documents.

. Liaison between the business needs and the technical solutions, ensuring

technical solutions satisfy business requirements.

. Analyzed the user/business requirements, functional specs and use case

documents to create the Test Plans and Test cases for System testing

followed by Agile process.

. Worked with the development team members to understand system

functionality in order to improve the testing quality.

. Executed extensive end-end test scenarios as part of regression testing

and decreased the bug escape ratio to production

. Testing on application to generate transaction confirmation codes. My

responsibility is to enter the same in real hardware and make sure it's

activated, deactivated or warranted as expected.

. Executing the test cases and update defect status in Quality Center.

. Coordinating and acting as bridge between technical and business team.

. Performed Backend testing by extensively using SQL queries to verify the

integrity of the MS Access database.

. Performed regression testing of the application for each Code/Content


. Validated database insertion and deletion by executing SQL statements to

verify the output data with ref to inputs entered on the application

. Developing final test reports. Coordinating and supporting user

acceptance testing.

. Handling project planning testing activities for integrating different


. Responsible for trouble shooting and solving the problems related to

production deployment.

. Assisted in production Validation of the application and helping the

business users with the site navigation

. Closely worked with operations, and Release teams to resolve the

production issues.

. Regularly monitoring reporting the QA issues through Quality Center and

actively participated in Status reporting meetings with developers and

project managers

Environment: Mercury Quality Center 9.2, C#, ASP, .net, Vbscript, HTML,

XML, Microsoft Access, Star Team, Win XP.

Project: GS2 Live Update

GS2 Live Update is a desktop software application that will help customers

make sure their GS2 display always has the latest software from John Deere

AMS.The GreenStar2 also known as the Reconfigurable Display (RCD). GS2

Live Update will check for new updates and copy files to compact flash



. Reviewed requirements and business rules for testability

. Created the strategy document that defines the test environment, phases

of testing, entrance and exit criteria into different phases of testing

and resources required conducting the effort.

. Manage and coordinate the resolution of complex, cross-team issues.

. Manage project plans and coordinate resources across multiple


. Developed test cases from business requirements and design in Quality

Center and followed Agile process

. Responsible for XML data mapping during integration testing.

. Coordinated the walkthrough and kickoff meetings with developers,

business analysts

. Executing all tests at various levels including integration,system,UAT

and Regression testing

. Responsible for GS2 Live Update installation, checking and downloading

software patches.

. Analyzed the results and identified the bottlenecks of the application

. Created data matrix to execute scenarios requiring multiple sets of data

. Documented problems found during test on Quality Center and communicated

problems to the responsible QA Manager and also logged defects as


. Worked closely with the business to understand the business needs in

order to develop concrete User Acceptance Test criteria

. Conducted defect review meetings and test progress meetings with the QA

team and the development team and pointed out functional gaps and

suggestions for creating a more stable system


. Environment: Mercury Quality Center 9.2, C#, ASP, .net, Vbscript, HTML,

XML, Star Team, Win XP.

Progressive Insurance, Mayfield, OH Jun' 06 to Mar'07

QA Analyst

The Progressive Group of Insurance Companies ranks third in the nation for

auto insurance, with more than 12 million customers. It Provides Auto, Home

& Business insurance where I am working on the Total Loss Concierge(TLC)

system is currently an intranet website. It was developed in response to a

pilot program where Progressive claims offers a replacement vehicle to an

insured or claimant, in place of cash. The goal was to eliminate the hassle

associated with replacing the total loss vehicle.


. Developed Manual test cases by decomposing use cases for specific

functional requirements

. Exclusively involved to recommend manual and automation tools


. Designing test scripts with various test conditions and also worked with

QA team for the testing.

. Develop and execute system test plans work with business and QA

Coordinator to identify, document detail and prioritize stories that

represent the requirements for the system

. Ensure that acceptance tests covers system and regression test.

. Execute manual and automated test cases in a distributed and varied

environment including HTML, web services, client/server, and database


. Performed Integration testing to verify the interface between various

application modules

. Participated in Requirements Sync(Acceptance Testing) with Business

Analyst and Developers

. Experienced in accessing Oracle databases to mock up and process files

for testing outcomes of scenarios created.

. Experienced in back-end testing using MS SQL, Toad and queries, to access

Oracle databases in various testing environments.

. Used PVCS Tracker for Defect reporting, tracking and managing the Change


. Responsible for documenting changes to existing story cards

. Involved in preparation of Weekly and daily status reports.

. Involved in creating and maintaining the Test Environments and

coordinated with the teams.


. Environment: C#, ASP, .net, Script, HTML, XML, SQL Server2000, Oracle,

UNIX, Win 2000.

Bank of America, Delaware

May '05 - Jun'06

QA Analyst

Description: Project is a web-based application about Automating Mortgage

Underwriting beginning with the customer initiation to the deal

fulfillment. The system performs all the business functions of the

Underwriting process such as the borrower identification, Collateral,

Facility, Risk evaluation, Credit, Income, and by extracting credit data

from external agencies. Reviews residential loan application file to verify

that application data is complete and meets establishment standards,

including type and amount of mortgage, analyze credit documents, borrower

assets, liabilities, and length of employment.


. Analyzed requirements document to formulate the test cases and conducted

manual testing for the entire application.

. Analyzed Business Requirements documents to have a good knowledge of the

existing system in order to come up with an appropriate test plan for

each of the projects involved.

. Actively participated in the organization and coordination of project

documentation for various testing projects to insure thorough testing of

all systems.

. Responsible for planning, designing, implementing and evaluating tests.

. Involved in developing test plan, test cases and also performed manual

testing of web site.

. Work closely with the IT team and business users to develop test cases in

conjunction with the new and the enhancement releases.

. Verified all results through the application as well as the various back-

end applications.

. Helped in setting up and configuring the test environments for system

testing and UAT.

. Develop test data to support test cases for system and regression testing

. Perform system, integration, regression and end-to-end testing.

. Defect tracking and coordinating resolutions with external developers

using Test Director.

. Extensively used SQL queries for validating the reports with Oracle

database results.

. Attended daily defects status meeting with developers and management to

explain the nature of defects.

Environment: Oracle, MS Office, Windows 2000, Test Director,

Java,J2EE,GAP analysis, Data Modeling

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