Atlanta, Georgia, 30350, United States
**** - **** ******* ****** **** School, Lincolnton, Georgia
High School Dilpoma
2011 - Present Atlanta Metropolitan College, Atlanta, Georgia
Primary Area of Interest: Criminal Justice
SKILLS: Microsoft Office, Microsoft Word, Excel, Outlook, Outlook
Express, Internet Research
2013-Present Career Connection Incorporated Norcross, Georgia
. Provide customer support to clients via phone, email or web
. Learn and become knowledgeable of client's products or
. Demonstrate ability to identify solutions based on
established processes and procedures.
. Demonstrate effective soft skills, active listening and
ability to empathize with the customers situation.
2010 - 2011 McDonalds Enterprise Augusta, Georgia
. Receive payment by cash, check, credit cards, vouchers, or
. Issue receipts, refunds, credits, or change due to customers.
. Assist customers by providing information and resolving their
. Greet customers entering establishments.
. Maintain clean and orderly checkout areas and complete other
general cleaning duties, such as mopping floors and emptying
2008 - 2010 Georgia Workforce Development Lincolnton, Georgia
. Prepare bills for food, using cash registers, calculators, or
adding machines, and accept payment or make change.
. Balance receipts and payments in cash registers.
. Answer customers' questions about merchandise and advise
customers on merchandise selection.
. Take inventory or examine merchandise to identify items to be
reordered or replenished.
. Pack customer purchases in bags or cartons.
. Stock shelves, racks, cases, bins, and tables with new or
. Self Motivated, Self Starter
. Maximum production without supervision
. Able to lead a team with positive motivation achieving all
. Create projects and see them through to their completion
. Strong interpersonal skills and able to communicate
Available on request