High School Customer

Tydarious Jones

*** ******* *****, *** ***

Atlanta, Georgia, 30350, United States

706-***-****

********@*****.***

EDUCATION:

**** - **** ******* ****** **** School, Lincolnton, Georgia

High School Dilpoma

2011 - Present Atlanta Metropolitan College, Atlanta, Georgia

Primary Area of Interest: Criminal Justice

SKILLS: Microsoft Office, Microsoft Word, Excel, Outlook, Outlook

Express, Internet Research

EXPERIENCE:

2013-Present Career Connection Incorporated Norcross, Georgia

. Provide customer support to clients via phone, email or web

channel

. Learn and become knowledgeable of client's products or

services

. Demonstrate ability to identify solutions based on

established processes and procedures.

. Demonstrate effective soft skills, active listening and

ability to empathize with the customers situation.

2010 - 2011 McDonalds Enterprise Augusta, Georgia

. Receive payment by cash, check, credit cards, vouchers, or

automatic debits.

. Issue receipts, refunds, credits, or change due to customers.

. Assist customers by providing information and resolving their

complaints.

. Greet customers entering establishments.

. Maintain clean and orderly checkout areas and complete other

general cleaning duties, such as mopping floors and emptying

trash cans.

2008 - 2010 Georgia Workforce Development Lincolnton, Georgia

. Prepare bills for food, using cash registers, calculators, or

adding machines, and accept payment or make change.

. Balance receipts and payments in cash registers.

. Answer customers' questions about merchandise and advise

customers on merchandise selection.

. Take inventory or examine merchandise to identify items to be

reordered or replenished.

. Pack customer purchases in bags or cartons.

. Stock shelves, racks, cases, bins, and tables with new or

transferred merchandise

STRENGTHS:

. Self Motivated, Self Starter

. Maximum production without supervision

. Able to lead a team with positive motivation achieving all

objectives

. Create projects and see them through to their completion

. Strong interpersonal skills and able to communicate

effectively

REFERENCES:

Available on request

Contact this candidate