Customer Service Manager
Resume:
Teresa J. Rice
Parma, OH *****
********@*****.***
Objective -
A self-starter and quick learner. Versatile skill set with experience in
customer service, sales, and purchasing. Received awards for excellence in
purchasing and customer service. Recognized skills in training employees.
Professional, reliable, and courteous who is seeking a dynamic and
challenging position.
Qualifications -
Typing 70 wpm with excellent skills in Macola ES, Pulse Microsystem, MS
Office 2007, MS Excel, MS Word, MS Access, Lotus Word Pro, ACT, multi-line
PBX phone system, PDF, PowerPoint, facsimile, Dictaphones, inventory
control and supply. 2001 Astro Med Printer. Scheduling appointments, making
travel arrangements, and accommodations. Personal skills in meeting and
greeting visitors, customers and clients.
Career Summary-
Purchasing Agent
2010 - Present
Camco Chemicals (www.camco-chem.com)
Purchase 95 percent of current employer's orders
Arrange and attend company meetings with vendors
Bi-weekly and Monthly Price Letters
Maintain material items report with Macola software
Orders all inventoried items
Update inventory pricing
Administrative Assistant
2008 - 2010
Office Team/Hunt Construction Group
Hunt Construction Group (www.huntconstructiongroup.com)
Clerical
Data Entry
Quarterly MWBE Spending Reports
Monthly Contractor Hours
New Bid Summery
Scheduling Meetings
Ordering and Maintaining Supplies
Updating and Maintaining the share drive
Administering General Office Support as needed
Ex. Admin Asst/Marketing Asst.
2005 - 2008
ARG/US Cincinnati, OH
Aviation Research Group/US (www.aviationresearch.com)
Payroll
AP/AR
Data Entry
Updating and Maintaining the Web
B & C Aviation Fuel Report Pricing bi-weekly
Ordering and Maintaining Supplies
Travel Arrangements
Hotel Accommodations
Business Meetings
Internet Research
ASOS Premium and Basic Packages
Platinum Certificates/with Letter
Audit Reports
Burn CD's
Trade Show's/Preparing for Show/Booth Furnishings
Administering General Office Support as needed
Updating ACT
3000+ Mailings/Print and Collate
Business Cards
Multi-Task Performance
Maintain Office Supplies and Equipment
Office Manager/Sales
1999 - 2005
Home Technologies Corp. (www.HTChometech.com), is Home Automation, Smart
Homes of the future. We specialized in Security, lighting, pool alert
systems, home theaters, pc control, web pads, blinds control, door control,
irrigation control and appliance control. I worked directly for the
Owner/President of both companies. I was responsible for weekly and monthly
reports, payroll, insurance, AP/AR, ordering and maintaining supplies,
multi-line phone, travel arrangements, screening and interviewing
applicants. I am also responsible for background checks, drug screening and
physicals for new employees.
SpanPro (www.SpanPro.com), I worked directly with the President, Vice-
President and Business Administrator Manager in our corporate office. We
have multiple job sites around the tri-state area.
Education: 1977-1981 Simon Kenton High School Independence, KY
Successfully completed the Comprehensive Business Skills Program, which
included typing, shorthand, accounting, business machines and office
practice.
2001 NKU Newport, KY - Business Management
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