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Engineer Manager

United States
April 30, 2014

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Doug West

Sr. Production Engineer - 239-***-****


Sr. Production Engineer

Teradiode - 2013 to April 2014

Develops production methods to improve production rate and reduce line fallout.

• Developed production methods to actually manufacture the laser without failure.

• Establishing a Lean line and 6S throughout the facility.

Alstom Grid - Center of Excellence / Parker Aerospace 2011 - 2013

Supplier Quality Engineering Manager

Managed Receiving Inspection and Supplier Quality - 5 Direct and 7 Indirect Reports.

• Solved a customer issue that was left unanswered for 6 months by realizing the aluminum grain structure

was incorrect for the application. We are now screening fielded breakers.

• Helped a supplier develop a casting procedure to improve tensile strength so the factor of safety can be

achieved with a new casting design. This reduces production costs.

• Located and audited new suppliers to improve the quality base for new production.

• Analyzed inspection rejects to isolate suppliers with systematic quality deficiencies.

• Drove a repair that rescued 250 scrap pieces saving $34000 and prevented field failures.

• Started standardizing / generating a SharePoint site for Supplier Quality and maintaining the Supplier CAB

to centralize and communicate quality efforts within FSD Naples.

Principal Process Development Engineer

Northrop Grumman ES - Laser Systems - 2009 to 2011

Responsible for directing engineering projects and teams to eliminate production problems. Champions Black

Belt projects and mentors new managers in dealing with difficult employees.

• Directed the first engineering teams and drove process changes that prevented the loss of a $158 million

contract and earned the Northrop Grumman President's Leadership Award. The manufacturing process was

over budget and behind schedule before work started.

• Directed RCCA teams with the laser cooling system that had the program at a production stoppage. Worked

with the supplier to rework the parts to prevent losing $60K/day.

• Directed analysis efforts and recommended material changes to the electronics supplier that eliminated infant

mortality failures on new programs. This issue was causing schedule slips.

• Located and qualified a new supplier to design and qualify a new flashlamp to reduce intermittent failures

during build up. This reduced build time by 18% and saved over $500K.

• Standardized manufacturing tooling and processes to reduce inconsistency - saved $350K.

• Awarded two CI awards for leading Black Belt teams and 36 months of On-Time deliveries.

Senior Quality and Reliability Engineer

Northrop Grumman ES - Laser Systems - 2002 to 2009

Managed and grew the Failure Analysis Lab from 1 person to 4 people to support production ramp efforts

by directing analysis for failed production components to root cause and recommending corrective actions.

Chosen for the "Leadership from the Core" team.

• Taught and used Fault Tree Analysis, Ishikawa diagrams, Six Sigma, DMAIC and Kaizen methodology to

improve turn-around time to less than 3 days from 30 days.

• Researched and directed analysis efforts for In-GaAs Laser Diode failures and recommended manufacturing

changes to shift a commercial item into Mil-Specifications for new product development. This effort supported

an $80 million contract win.

• Analyzed EO component failures and worked with the suppliers to change their process and design for Mil-

Spec environments. These improvements generated new Mil-Spec products.

Member of the Technical Staff for Strategic Technology Development Systems

Bell Laboratories - 2000 to 2002

Research Engineer

Developed failure analysis methodology and directed research projects to perform and improve FMEA on

microelectronic circuits to support new product development, taught RCCA methods.

• Established Failure Analysis methodology to reduce analysis turnaround time. This was achieved by moving

Failure Analysis upstream to directly interface with the Yield Group.

• Trained new engineers on Destructive and Non-Destructive Failure Analysis Techniques.

• Received "Leading High Performance Teams" and "Conflict Resolution" training.

Senior Quality and Reliability Engineer / Lab Manager

Intel - 1998 to 2000

Isolated physical defects in Pentium microprocessors to improve production yield and managed the Failure

Analysis Lab and lab technicians - 4 direct reports.

• Customer interface for customer returns involving original equipment manufacturers.

• Investigated and performed laser and electron microscopy techniques - UV LSM.

• Supported Pentium product qualification with Failure Analysis methods.

• Earned the Pentium Development Team Award.

Manager / Quality Assurance Inspector

United States Air Force - 1984 to 1994

Managed a production team of 12 people (1991 - 1994).

• Initiated scheduling improvements, leading to an 80% increase in production rate and a decrease to 0% in

error and delinquency rate.

• Earned Non-Commissioned Officer training, Operation Desert Storm Achievement


BS in Chemistry

Virginia Tech


Core Competencies:

• Project Engineering - Obtaining PMI-PMP • Team Leader / Manager

• Six Sigma / DMAIC / Kaizen Events • Lean / Continuous Improvement

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