Implementation Project Manager Engineer

MARILYN DUKES

************@*****.***

SUMMARY OF QUALIFICATIONS

Solutions-focused Consulting, Implementation and Project Manager with over 20 years’ experience heading

the success of multi-million dollar project engagements for major internal external customers. Primarily

using AGILE and Waterfall Software Development Life Cycle (SDLC) methodologies for Strategic and

Tactical projects in the Insurance and Construction industries.

Seasoned professional with outstanding planning, scheduling, estimation, forecasting, reporting, budget, cost,

auditing, requirements gathering, kick-off, Work Breakdown Structure (WBS), Critical Path Method (CPM),

risk assessment, resource allocation, communication, implementation, testing, deliverables, lesson learned,

and closure process experience.

Able to prioritize and manage multiple projects and responsibilities while effectively communicating with

teams, customers, project sponsors/senior management regarding scope, requirements and status of

deliverables.

Specialized in motivational team building with measurably-increased productivity and quality results.

Skilled and recognized for achievements and experience in the following areas:

Team Building and Training Technical, Creative and Analytical

Consulting Management of large technical engineer Full project and implementation business life

teams cycle

Budget, Cost, and Enterprise Planning Quality communications and negotiation skills

PROFESSIONAL EXPERIENCE

GWINNETT COUNTY PUBLIC SCHOOLS - Suwanee, GA Currently

Substitute Teacher – work with school administrators and educators in providing leadership and guidance in

elementary, middle and high school in multiple locations.

ENTREPRENEUR – DUKES GROUP, LLC – Snellville, GA

CEO/Business Owner – started a family owned business with a direct marketing telecommunications and technology

company. Leader and mentor for a group of over 70 people responsible for customer acquisition and team building.

Train groups of individuals on how to become successful leaders in building and sustaining top revenue producing

teams.

FAIRFIELD BAPTIST CHURCH – Lithonia, GA

Project Manager – managed details of multiple new construction multi-million dollar projects including a

sanctuary, family life center and an administration complex.

Created and managed project plans using waterfall methodologies in MS Projects. Analyzed

schedules and invoices for financial institution reviews. Conducted executive monthly financial

reviews with the Senior Pastor and Executive Board. Resolved daily on-site construction issues with

the major builder and 3rd party vendors. Completed all projects on-time and within budget.

ORACLE CORP. (FORMALLY DOCUCORP INTERNATIONAL INC.)- Atlanta, GA

Oracle is the Gold standard for database technology and applications in enterprise throughout the world.

Senior Consulting/Implementation /Project Manager – started with the company as Business Analyst writing

requirements documentation and testing plans for DocuCorp intelligent forms processing. Worked my way to

Project Manager, Implementation and Senior Consulting Manager as the lead manager for multiple multi-

million dollar projects for online bill payment and presentation technology with teams of up to 12 technical

consultants.

Marilyn Dukes Page2

Defined multiple key information system strategies for customers that increased their time to market up to

30% and decreased overall system maintenance time by 50% for major of customers.

Researched, created and presented proposals to key senior executives with recommendations based on

business needs, risk, schedules and cost that gained new customers for Oracles resulting in millions of

dollars in revenue.

Developed, analyzed and documented business requirement documentation. Developed budgets, provided

cost analysis, risk planning, testing, and change management throughout the life cycle of the projects.

Developed RFP strategies and implementation presentation for senior executives throughout major

companies.

Managed 3rd party relationships and collaboration between external customers/vendors.

Assisted in installation, configuration and documentation for programs used throughout all major projects.

Created and maintained project plans using MS Projects.

Conducted post project reviews to identify and developed best practices and processes to improve the

implementation process.

Anticipated, identified and resolved customer issues to ensure a smooth and successful project cycle.

IBM CORPORATION – Bloomington, IL

Engineer and Programmer – Designed, coded and implemented systems for IBM mainframe computers and

printers.

Developed and maintained the State Farm Insurance distributed Agency Systems that serviced thousands of

customers and agents.

Prepared and implemented detailed test, quality assurance and maintenance plans across multiple State Farm

locations in the United States and Canada.

Database Administrator for DB2 system maintenance.

Designed and implemented programming solutions for Advance Function Print systems for printing of all

State Farm Insurance policies and billing.

TECHNOLOGY: DocuMaker Suite, Windows, IBM Mainframe, MS Office ( MS Projects, MS Excel, MS

Word, PowerPoint), MS Publisher, Postscript, AFP, SQL database

EDUCATION

M.S., Computer Science, Alabama A&M University, Huntsville, AL

B.S., Computer Science & Mathematics, Alcorn State University, Lorman, MS

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