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Customer Service Administrative Assistant

Location:
Bryan, TX, 77803
Posted:
April 30, 2014

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Resume:

Carolyn Denise Green

**** ******* ****** * Bryan, Texas 77803

Phone: 979-***-**** Email: acdxum@r.postjobfree.com or acdxum@r.postjobfree.com

Summary

To obtain a position with a progressive service oriented organization that will allow me to utilize my full potential in customer service, office management and administration.

Qualification Summary: An efficient manager who utilizes years of experience in customer service and office

management to promote greater productivity in self, coworkers and subordinates. Can effectively communicate with

the ability to manipulate value in all situations to the best for both a company as well as its clients and empathize in

others’ dilemmas.

WORK EXPERIENCE

1994–Present City of College Station, College Station, Texas

Staff Assistant, Front Office Supervisor, Secretary

Reviewed and processed payment of invoices for services rendered,

materials and supplies

Drafted and proofread documents, correspondence, and PowerPoint

presentations

Set appointments, meetings, travel arrangements, and planning

special events

Web page creation and management

Creation and management of forms, spreadsheets, and databases

Phone and in-person customer service

Entering work orders in computerized work order system

Assisted in interviewing process for several divisions

Created and maintained project files

Trained others on computer software

Taught defensive driving classes

Other office duties as assigned

1988-1994 Texas A&M University, College Station, Texas

Word Processor I, Secretary

Answered incoming calls

Phone and in-person assistance

Printed student degree audits for counseling

Typed books, magazines, journals, publications, exams, syllabi

Administered and monitored exams for professors

Monitored and assisted in computer lab

Ordered supplies

Other office duties as assigned

Other Professional Positions:

2000 - Present Green Thumb Professional Printing Service

Owner/Operator

Specialty printing for all occasions including invitations, programs, and thank you

cards

Wedding coordination.

August, 2005-May, 2010 Greater Friendship District Association, Brazos Valley

Recording & Corresponding Secretary

Drafted correspondence

Recorded and distributed meeting minutes

Created events and informational flyers, programs and announcements

Created yearly events calendar

Created all bi-annual conference materials

May, 1989 - May, 2010 New Zion Missionary Baptist Church, Bryan, Texas

Administrative Assistant to the Pastor

Scheduled engagements for Pastor

Personal contact and correspondence with visiting Pastors and churches

Created Sunday School forms, Sunday bulletins, flyers, programs, calendars and certificates

Proofread and edited Pastor’s newsletter submittals

EDUCATION

April 5, 2011 – Dec. 10, 2012 University of Phoenix

Bachelor of Science - Psychology

October 5, 2009-March 20, 2011 University of Phoenix

Associates of Arts - Human Services Management

Fall, 1989-Fall, 2001 Blinn College & Texas A&M University

General Studies

May 5, 1986-May 25, 1987 Brazos Business College

Computer Science/Office Management

September, 1981 – May, 1983 Bryan High School

Other courses taken: Leadership Academy, Supervisory Academy and Management Academy

(Administered through the City of College Station)

REFERENCES

Charles Gilman, Director of Public Works

City of College Station, 300 Krenek Tap Road 2nd Floor, College Station, Texas 77840

Phone: 979-***-**** Cell Phone: 979. 220.0144

Rev. James Whiting, Pastor

Kingdom Focused Ministries, Bryan, TX 77803

Phone: 979-***-****

Dr. Sylvester Smith, Jr., Pastor

New Zion Missionary Baptist Church, 1505 Dansby Street, Bryan, TX 77803

Phone: 979-***-**** Cell Phone: 979-***-****

Philip Bargas, P.E.

City of College Station, 300 Krenek Tap Road 2nd Floor, College Station, Texas 77840

Phone: 979-***-**** Cell Phone: 979-***-****

Marshall Wallace, Street & Drainage Superintendent

City of College Station, 300 Krenek Tap Road 2nd Floor, College Station, Texas 77840

Phone: 979-***-**** Cell Phone: 979-***-****

Stacy Ewing, Coordinator

City of College Station, 300 Krenek Tap Road, College Station, Texas 77840

Phone: 979-***-**** Cell Phone: 979-***-****



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