Manager Years Experience

Graham Levin

Sheffield

*.*****@**********.*** - 017********

WORK EXPERIENCE

Parts advisor/Parts delivery driver

Harratts Mitsubishi - Barnsley - February 2001 to March 2014

Responsibilities

I helped in the day to day running of a busy main dealership parts department.I put the delivered parts into the

correct locations and loaded the parts for trade deliveries onto the van.I booked the parts onto our computerised

system and booked the correct parts to delivery invoices.I did the parts deliveries to customers around South

and West Yorkshire mainly but used to go into Nottinghamshire and Derbyshire.

I dealt with telephone enquiries from customers and fax orders as well.I ordered parts from Mitsubishi on their

computer systems.I was customer facing serving on the front counter and also issued parts to the technicians

for the workshop and booked the parts to the correct job cards.

I used to handle large amounts of cash and also had a mobile credit/debit card machine to use when out

delivering.

Accomplishments

When I first started at Harratts,the parts dept was small and not doing many bodyshop orders and not serving

a wide area.I and my parts manager built up the business to be turning over £500,000 per annum.We became

one of the top performing parts departments in the U.K.

The dealership grew to be the biggest in the North of England.

Skills Used

I used my knowledge of the motor trade gained during my years at D.C.Cook Fiat,to help build up the trade

parts side of Harratts Mitsubishi.

SKILLS

Twenty years experience as a parts driver/advisor in the motor trade using cusomer service

skills.Customer needs assessment skill.Stock keeping skill,stock taking skill.Experience in computerised stock

systems.Experienced delivery driver with good geographical knowledge of various areas.Experience in the

day to day running of a busy main dealership parts department.I have delivered and collected cars from various

locations around the U.K.

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