Bookkeeping/Administrative Assistant

Dawn Missler

*********@*****.***

*** ******** ** *** ***

Bellevue, OH 44811 419-***-****

Summary

Successfully schedule appointments and prioritized clients/customers in a cost effective manner

Recognized for my outstanding customer service capabilities including maintaining effective communications with

vendors

Professional phone etiquette

Hands on experience in price comparisons and purchasing the most cost effective materials

Hard worker with ability to maintain accurate physical counts

A flare for providing a friendly, professional environment

Knowledgeable in accounting, with hands-on experience using QuickBooks and administering payroll

Proficient in Word, Excel, business math and grammar

Extremely thorough and organized

Punctual and reliable

3 + years’ experience running QuickBooks

Salary Requirements: $11-14/hr

Education

Ohio Business College Sandusky Campus

Associate Degree in Applied Business Accounting 2013 Graduate

Associate Degree in Applied Business Medical Administrative Assistant

Graduated with Special Honors and excepted into the Alpha Beta Kappa Honor Society

Employment

White’s Automotive Services, LLC Norwalk, Ohio

Office Manager 2011 to 2014

A/R, A/P, process billing, handle collections, create statements and prepare daily deposits

Reconcile bank statements on a monthly basis

Process payroll, monthly, quarterly, and yearly taxes, along with all other liabilities

Answer phones, cash out customers, and several other duties

In charge of managing company website

Disaster Masters Bellevue, Ohio

Operations Manager 1998 to 2010 (Laid Off)

Answered phones, scheduled cleanings, faxed and filed

Maintained a production schedule and price shopped to get most cost effective materials

Provided positive interaction with vendors

Facilitated disaster recovery jobs including estimating, organized staff, tracked and billed insurance carriers

Utilized Xactimate customized insurance loss software

Corresponded with insurance representatives in order to get claims paid and adjusted

Coded invoices accordingly in order to receive payments

Worked very closely with clients and assured customer satisfaction

Administered bi-weekly payroll and performed invoicing using QuickBooks

Worked collections and successfully received past due payments on jobs

Extensive communication with insurance companies, retrieving payment and going over various projects

References: Available upon request

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