PERSONAL DETAILS LANGUAGES
R S W
SID AHMED DIB
Minijos 151-1, 93186 Arabic Good Good Good
Klaipėda, Lietuva French Good Good Good
Residence permit of Lithuania English Good Good Good
E: email@example.com Lithuanian Beginner
Married + Kid
SID AHMED DIB Driving license: B Tel : +370********
IT support engineer
A confident and reliable IT support engineer with extensive practical experience of
working with computers and resolving any support issues that are raised to the
service desk. Possessing a proven ability to administer and control the operation,
configuration and maintenance of computer based information systems, as well as
having an eye for detail and able to multi-task under pressure. An excellent
communicator, can relate well with people at all levels and has the flexibility of
working well as part of a team and on my own.
Now looking to further an already successful career by working for a ambitious
and expanding company.
E.P.E Tonic Industrie SPA
Engineering Systems & Networks 2009 - 2014
Responsible for supporting the company's users at all levels as part of a helpdesk team. Ensuring that all
hardware and software is configured and installed correctly.
Spots and responsibility:
Responsible for networking, design, installation and maintenance services.
Responsible for the fast and accurate troubleshooting of reported faults.
Supporting users and network administrators.
Maintain the company's network infrastructure.
Networking and providing support for Windows, Macintosh and Linux issues.
Configuration and testing of any new hardware and software.
Troubleshooting technical problems and implementing solutions.
Management of the daily data backup and retrieval scheme.
Installing and operating Windows desktop and server operating systems.
TCP/IP networking and hardware maintenance and repair.
Training new employees.
Assistance with training of staff and compiling procedural documentation.
Assisting the network manager with support requests.
Ensure computer hardware is safe & complies with health and safety legislation.
Applying patches in accordance with company procedure.
Updating and monitoring IT user accounts.
Maintaining up to date Antivirus levels on all machines company wide.
Working on Active Directory accounts.
Follow documented processes i.e. implementing change control procedures.
Producing reports for senior managers.
Providing maintenance support and break-fix solutions.
Industrial Computer Network Administrator 2004 - 2008
" (Development, Network Installation, Maintenance "Hardware & Software").
SKILLS AND ABILITIES
Experience as a Team Leader for projects.
Sound knowledge and experience in the operation of client-server operating systems.
Highly organised and disciplined with a passion for Information Technology.
A positive, high energy team player.
Having a passion for providing excellent customer service.
Networks: LAN, WAN, VPN, Ethernet, TCP / IP, Routing and Maintenance (Hardware & Software).
Operating Systems: Windows (9x/NT/2000/XP/2003/2008 Server, Vista, windows 7).
Firewall: PFSsense, IPCop, ISA Server 2004/2006.
EDUCATION AND QUALIFICATIONS
Professional Master's degree in computer option systems and networks 2009 - 2011
Ecole Ibn Rochd Algeria, in partnership with the School of Engineer 3iL Limoges France.
- CSI (Concepteur de systèmes d’information)( Designer of information systems) issued
exclusively by 3iL. Recorded at the French National Directory of Professional Certifications Published in
the French Official Journal of 10/10/2004, Level II.
Professional Computer Engineer 2007-2009 School Ibn Rochd, Algeria
Advanced Technician in Computer 2006-2007 (INFP of Birkhadem) (Algiers)
Bacalaureat (scientific) honors 2005-2006
Computer Technician Option Programming 2002-2004 Algeria
2007 : Techniques of expression.
2008: Management, Management I / F Enterprise and Project Management and MS Project.
2009: Technical Job Search.
ISA-Server-2004 / 2003 Ms.Exchange.
CCNA 1: Fundamentals of the networks.
CCNA 2: Routers and Routing Basics.
CCNA 3: Switching and Intermediate Routing.
2010: Management and engineering project.
2011: Ms.Exchange 2007.
AREAS OF EXPERTISE
Networking – Systems
Remote support tools
VMWare [ vSphere / vCenter ].
HTML / Java Script, Joomla, XML, PHP / Mysql.
C + +, UML, Eclipse, Java Programming, SQL / Oracle10g, GNU / Lunix (Red hat, Ubuntu), Computer Security.
Commitment to outcomes
Helpful attitude REFERENCES – Available on request