Human Resources Management

Vivian Menzies

(***) -***-**** 407-***-****

**************@*********.***

OBJECTIVE

To engage in a key position in an organization that is seeking a strategic

partner to be an asset to your organization. I have expertise in Human

Resources and emphasis in leadership consulting and management support, to

further business objectives. Extensive experience in multi-site operations

and working remotely with virtual teams across geographies nationally and

internationally

I have established partnerships to be a trusted partner with excellent

judgment and high integrity with drive and tenacity. I have a passion for

the employees and exceeding my internal client's expectations.

My motto is flawless execution at internet speed!

Expertise highlights include:

*Career and Succession planning * Regulatory Compliance

*Human Capital Mergers and Acquisitions * Launch of new site and

locations

* Decreasing Turnover and Increasing productivity * Developing Next

Generation Processes and Systems to increase efficiency *Employee

Manual Development * Professional & Staff Development *Labor and

Employee Relations * Talent & Performance Management

*Employee Recruitment and On-boarding * Employee Supervision

Work Experience

HPC- HR aCCESS Portland, Oregon /Orlando, Florida 10/2013-

present

Project- Professional Recruiter Contract- Led HR initiatives and a

talent acquisition team and all efforts to acquire recruit and retain all

talent I then filed across 16 locations and corporate support centers

(Operations, Retail, Supply Chain Division). Mean while supporting all HR

capacity for all union and non union locations.

. Union and non-union Distribution Centers I supported all HR/Recruiting

efforts

. 3 fulfillment center nationwide and worldwide in 5 supportive

countries

. The Key HR team to support the Supply Chain division

. Develop and led the execution of HR strategies and ensure their

consistent implementation across the network while partnering with the

VP of Domestic Distribution and Transportation and SVP of Supply

Chain.

. Direct a team of 12 HR Managers located in each facility and region

and provide guidance on day to day HR issues

. Partnered with the DC leadership team on talent management strategies

. Upheld the company's employee relations and people management

philosophies

. Provided expertise and counsel on escalated employee relations issues

. Created solutions to unique geographic and market conditions related

to compensation, labor and employment and ensure HR initiatives allow

for a competitive position relative to the industry

. Provided leadership for the assessment, selection, development and

management of network talent[pic]Developed recruiting strategy to

ensure increase of growth over the next 12 months

. Developed and Implemented collegiate internship program

. Developed recruiting scorecard and metrics to the E-Team

. Reduced the time to fill by 55%

. Doubled the recruiting goals filled request within 90 days

ASIG- BBA AViation 5/2010-08/2013

Orlando, Florida,

Regional International Human Resources Partner/ Recruiting Partner- 5

country support, 8 direct reports (dotted line), 17 lines of business

across the world supporting 1800 employees while managing team of HR

professionals to deliver full complement of HR support and counsel

including recruiting, training and development, employee relations,

performance and talent management and policy design and execution within

their station and our region.

Highlighted Contributions:

. Successfully hired and on boarded high performing employees to meet

growing needs of the business. (Increased staff of 50% pre reduction in

force.)

. Lead team of senior level HR professionals to provide HR counsel and

support for client groups. Establishes goals for professional growth

including participation in professional organizations.

. Fosters open-door environment conducive to positive dialogue across

the organization. Improved HR image and relationship with the business

where HR was previously viewed as roadblocks.

. Increased employee engagement year over year (survey) by targeted

initiatives, action

. Team workshops and teaming management with employees to drive an employee-

focused culture.

. Provide HR direction for my region in all facets of human resources.

. Provide consultation and support on issues regarding performance

management, compensation, employee relations, labor relations,

training and development, talent and succession management

. Developed succession planning strategies to increase organizational

sustainability.

. Reducing by 35 % the claims through revamping processes and my leadership

of the grievance proceedings, workers comp claims, short-term disability,

and FMLA claims. \

. Implemented and executed new employee performance management plans and

review.

. Ensure personnel and management adheres to regulatory compliance EEO and

prepared desk audits and position statements for labor department.\

. Maintained HR annual budget and increased services and decreased budget

goals

. Provided executive coaching and coaching with line supervisors and

potential leaders identified

HAYES PROFESSIONAL CONSULTING Portland, Oregon- Orlando, Florida

Regional Human Resources Consultant - 09/2005- 5/2010 12 direct

reports in HR

Served as HR business partner to organization in the following areas:

Shared Services group to include all of Operations in corporate and a

manufacturing environment. Worked as a HR consultant Partnering with the

following key fortune 500 organizations, Clients I supported in

Manufacturing, Telecomm nation, Gaming,Technology and Engineering business

groups a few of the clients are: This included up to 1500 exempt and non-

exempt hourly employees union and non union environments.

. Implemented performance management programs and procedures

. Lead and executed grieve and disciplinary policies and procedure to

ensure fairness and compliance in sites.

. Created and implemented retention/engagement solution to address

morale and attrition in a business that had reduced the workforce over

50% due to outsourcing. 100% of key talent was retained after

solution put into practice.

. Planned communication strategy for remote organization that increased

employee survey results in employee confidence in leadership and in

business strategy.

. Execution of 9 workforce reductions over a 4-year period to address

changing business strategy and financial commitments.

. Skilled at union avoidance and have diffused union organizing

campaigns.

. Labor & Employee Relations/Third Party Avoidance Served as co-chief

spokesperson in multiple collective bargaining negotiations

(Teamsters, IAM, UAW, Painters) within budgetary guidelines

. Union experience with vetting of potential labor and HR issues that

might need to be

addressed with the union through "effects bargaining", identifying

potential employee relations

issues and identifying various potential legal issues.

. Partnered and prepared with legal counsel in mediations, arbitration,

and other court proceedings.

. Implemented new Applicant Tracking System

. HR lead as we implemented the HRIS SAP system

Walt Disney World - Professional Recruiter 09-2003- 10-2005

Highlighted Contributions:

. Successfully hired and on boarded high performing employees to meet

growing needs of the business. (Increased staff of 50% pre reduction in

force.)

. Lead team of senior level HR professionals to provide HR counsel and

support for client groups. Establishes goals for professional growth

including participation in professional organizations.

. Fosters open-door environment conducive to positive dialogue across

the organization. Improved HR image and relationship with the business

where HR was previously viewed as roadblocks.

. Increased employee engagement year over year (survey) by targeted

initiatives, action

. Team workshops and teaming management with employees to drive an employee-

focused culture.

. Provide HR direction for my region in all facets of human resources.

. Provide consultation and support on issues regarding performance

management, compensation, employee relations, labor relations,

training and development, talent and succession management

. Developed succession planning strategies to increase organizational

sustainability.

. Reducing by 35 % the claims through revamping processes and my leadership

of the grievance proceedings, workers comp claims, short-term disability,

and FMLA claims. \

. Implemented and executed new employee performance management plans and

review.

. Ensure personnel and management adheres to regulatory compliance EEO and

prepared desk audits and position statements for labor department.\

. Maintained HR annual budget and increased services and decreased budget

goals

. Provided executive coaching and coaching with line supervisors and

potential leaders identified

HAYES PROFESSIONAL CONSULTING Portland, Oregon- Orlando, Florida

Regional HR Manager - 09/2001- 9/2003 12 direct reports in HR

Served as HR business partner to organization in the following areas:

Shared Services group to include all of Operations in corporate and a

manufacturing environment. Worked as a HR consultant Partnering with the

following key fortune 500 organizations, Clients I supported in

Manufacturing, Telecomm nation, Gaming,Technology and Engineering business

groups a few of the clients are: This included up to 1500 exempt and non-

exempt hourly employees union and non union environments.

. Implemented performance management programs and procedures

. Lead and executed grieve and disciplinary policies and procedure to

ensure fairness and compliance in sites.

. Created and implemented retention/engagement solution to address

morale and attrition in a business that had reduced the workforce over

50% due to outsourcing. 100% of key talent was retained after

solution put into practice.

. Planned communication strategy for remote organization that increased

employee survey results in employee confidence in leadership and in

business strategy.

. Execution of 9 workforce reductions over a 4-year period to address

changing business strategy and financial commitments.

. Skilled at union avoidance and have diffused union organizing

campaigns.

. Labor & Employee Relations/Third Party Avoidance Served as co-chief

spokesperson in multiple collective bargaining negotiations

(Teamsters, IAM, UAW, Painters) within budgetary guidelines

. Union experience with vetting of potential labor and HR issues that

might need to be

addressed with the union through "effects bargaining", identifying

potential employee relations

issues and identifying various potential legal issues.

. Partnered and prepared with legal counsel in mediations, arbitration,

and other court proceedings.

. Implemented new Applicant Tracking System

. HR lead as we implemented the HRIS SAP system

Hayes Professional Consulting- Sr Human Resources Generalist/Recruiter

09-2001- 03-2005

Provided coaching and consultation to client managers of approximately 400

employees within 3 Engineering and 2 sales forces in the Western Region in

order to facilitate, measure and improve the quality of people management

and teamwork in the organization.

. Assisted with the implementation of our HRIS SAP system

. Lead the ATS Implementation project with the Project Manager

. Facilitated annual performance ranking sessions by management teams.

. Facilitated employee survey focus groups

. Labor Relations and negotiations.

Tektronix, Portland, Oregon

Spin off Xerox, now Blue Grass Valley Group

02-1999- 09-2001

International Human Resources Business Partner/ Recruiter

HR Partner for Engineering, Product Development and all of Shared services

lead all team in HR to support employees and manufacturing plant of 1750

employees.

. Lead Global Business initiative for business units and HR department

of 4

. Creating Global Recruiting Strategy across all business units

. Created diversity initiatives and executed them across all us lies of

business through partnerships

. Revamped the employee rewards program to be cutting edge and increase

retention

. Lead Labor & Employee Relations/Third Party Avoidance Served as co-

chief spokesperson in multiple collective bargaining negotiations

(Teamsters, IAM, UAW, Painters)

. Counseled management in the interpretation of the law and the

collective bargaining agreements in place.

. Conducted management and employee workshops in compensation, sexual

harassment, career self-reliance and self-directed work teams.

Precision Castparts Corp. Portland, Oregon 07/1997 -

02/1999

MDP / Engineering Manufacturing HR Plant Manager

Reported directly to HR director and assisted division leaders across

geographic

. Was accepted in the MANAGEMENT DEVELOPMENT PROGRAM FOR HR.

. Responsible for specific SSBO plant molding and casting and

engineering lines of business.

. Assisted with labor Law relations legal department during audits

. Worked with our senior partners in assisting with the preparation and

participating in arbitrations.

. Litigated grievance hearings; prepared matters for arbitration;

negotiated settlements

. Consulted with managers and employees as an onsite Labor Relations

Field Representative

. Employed LEAN manufacturing and Six Sigma Techniques to create

efficiencies

. Implemented all new OSHA compliance policies with manufacturing plant

managers

EDS Electronic Data Systems Chicago, IL

05/1994- 7-1997

Regional Human Resources Sr Representative/Field Recruiter

The only Human Resources leadership at the remote location.

. Generalist position supporting 3 branch offices totaling over 800

employees.

. Consulted with line managers on issues to promote open communication

and problem resolution.

. Ensured appropriate interpretation and application of performance

management, compensation, and benefits programs.

. Responsible for EEO Compliance and action plans

. Derogated vendor contract to meet WEBE/MEBE City Governed requirements

Nike Chicago, IL

01/ 1992-04/1994

Recruiting Regional Lead

Lead all recruiting efforts for the regional sales team. Specialized in

Retail, Account Execute, and Program Manager recruiting for our NIKE

locations across the region.

. Interviewed and evaluated candidates for full-time and temporary

positions

. Job Fairs, Recruiting In house Events and Road Warrior hiring ramp

up's

. Lead a region of recruiters to achieve target sales goals.

NIKE NIKE TOWN Sales Lead

06/1991-01/1992

Opened up retail stores across country

Project Niketown- Was able to be apart of the Sales team to open all the

Niketown's across America to ensure record sales for the Michael Jordan

Pavilion

Education

M.A Human Resources- Rollins College 12/2013

B.A- Organizational Communication/Organizational Behavior - Rollins College

05/2010

B.S Colombia Pacific University- Industrial Psychology- 1996

CERTIFIFCATION/ TRAINING

Peoplesoft Human Resource Management Systems (HRMS)

Peoplesoft Customer Relationship Management (CRM)

Targeted Selection, Interaction Management, and 360 Feedback

Attended Center for Creative Leadership-Leadership

Certified Behavioral Interviewing

Certified AIRS Training

Disney Approach to People Management Workshop

Myers-Briggs Type Indicator Workshop

Cornell University Management Development Workshops including:

Professional Affiliations

Member, Society for Human Resource Management (SHRM)

Member, Central Florida Human Resources Association (CFHRA)

Professional in Human Resources (PHR) in progress

Six Sigma- Green Belt

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