Sales Customer Service

John Franklin (Frank) Grooms Jr.

**** **** ****** *********

Bradenton, Florida 34209

Home: 941-***-****

Mobile: 941-***-****

Email: **********@*******.***

Profile

Extensive experience in the Maintenance Repair in outside sales for 15 years.

Experience

Tifco Industries Inc. Bradenton, Florida Oct. 2011- Current

Sales Representative, outside sales B2B

• Create and developed a new territory selling MRO supplies ( electrical, chemicals, paints,

abrasive, shop supplies, fluid flow, fasteners, tools and safety equipment )

• Daily “cold calls” and demos made to potential customers resulting in opened accounts.

• Penetrated open accounts for increased sales (add on) through customer service skills, demos

and service

• Open 47 new accounts in first 3 Months

• 93 Clients none have ever been a delinquent account

The Maintenance Connection Inc. Bradenton, Florida Oct. 2010- Current

Sales Representative, outside sales B2B

• Create and developed a new territory selling MRO supplies ( electrical, chemicals, paints,

abrasive, shop supplies, fluid flow, fasteners, tools and safety equipment )

• Daily “cold calls” and demos made to potential customers resulting in opened accounts.

• Penetrated open accounts for increased sales (add on) through customer service skills, demos

and service.

• Open 33 new accounts in the first 3 Month

Parts Associates Inc. Cleveland, Ohio Aug. 1999-June 2010

National Training Director- 6 yrs

• The position of National Training Director was created for me after continued success

training sales reps at the district and region level.

• Hired, trained, developed sales training team to train new sales reps across the United States.

• Created and implemented successful training programs, including development of a “New

Hire Kit” for use by new sales reps.

• Traveled U.S. working with sales trainers and sales reps in the field developing all aspects of

sales skills; route planning, organization, demonstration, overcoming objections, closing and

education (features and benefits) of 35,000 products.

• District Manager of Michigan, California, Texas, Oklahoma, Arkansas

• Handling of corporate accounts and troubleshooting.

• Corporate recruiting and interviewing new sales reps.

Sales Representative, Outside Sales B2B -5 yrs

• Offered Sales Trainer role for Southeast Region. Trained sales reps while developing and

maintaining my own sales territory.

• Assisted the Corporate Accounts department in developing, servicing, training sales reps in the

Florida market.

• Increased annual sales consistently above company commission percent average, qualifying each

year for annual sales awards trip.

• Created and developed a new territory selling MRO supplies (electrical, chemicals, fasteners,

paint, janitorial supplies, tools and safety equipment).

• Daily “cold calls” and demos made to potential customers resulting in opened accounts.

• Penetrated open accounts for increased sales through customer service skills, demos, and service

work resulting in successful territory.

• Qualify for Winner Circle all 5 years

• Out of over 150 sales representative I was rank in the top 10 to 50 in sales every Month

• Increase sales every year over 10%

Education

• High School Diploma

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