Customer Service Representative
Resume:
Tristan Harris
********@*******.**
Qualifications/Skills
. Proven communication and leadership skills
. Excellent computer skills; proficient with MS Word, PowerPoint and Excel
. Proven experience and research/extraction and analysis of data
. Experience in dealing with the public/customers/clients
. Adaptability and flexibility
. Strong work ethic
. Proven team player
. Exceptional interpersonal skills
. Security cleared to Reliability level expiry April 9, 2024
Education
. University of Ottawa '13
o BSocSc Honours: Major in Economics; Major in Political Science
. St Mark High school graduate - 2009
Certificates
. First Aid/CPR training, 2014
Work Experience
Farm Boy
Supervisor/Customer Service Representative
May 2010 - Present
. Unloading of trucks and correctly store food in the cooler or freezer
. Preparation of itemized food for purchase
. Stock shelves and attend to customers' needs and questions
. Training of new staff
. Providing superior customer service
T-Max CCC
Sales associate
Summer 2010
. Displayed Certified air cleaners to customers by appointment
. Followed company standards while in customers' homes
. Provided superior customer service and satisfaction
Campus Living Centre
Room Attendant/Customer Service
April 2009 - September 2009
. Prepared guests rooms that met company standards
. Cleaned, disinfected and prepared used rooms
. Maintained a clean facility (Sweeping patio, washing windows, cutting
grass etc)
. Attended to guests needs (Ice, towels, soap, etc)
CNG Global Services
Installation Technician
January 2009 - July 2009
. Part of duties involved travelling out of country (USA) to provide
services to existing clients
. Installed video conference systems, unpack and make sure all the parts
were accounted for
. Set up frames and run/connect cables accordingly
. Followed setup manual and test systems
. Planned travel and budget expenses and completed transaction logs
Clintar Grounds keeping
Snow removal
Winter of 2008/2009
. Shovel and salt sidewalks and driveways as needed
Additional work experience
Office Administration services
. Register new students into school records (both manually and by computer)
. Distribute important notices to teachers and collect important documents
from teachers
. Provide information to parents of new students on the school
. Photocopy and file important papers accordingly (both manually and by
computer)
Volunteer services
Christie Lake Kids; Leaders in Training program (March 2014- Present)
. Develop children's leadership skills through self-motivation and self
esteem improvement
. Plan and organize activities for children
. Supervise children and aid in homework or other activities where a
leadership role is needed
Interests
. Member of the Ottawa Gee Gees Football club
. Computers
. Fitness and Health issues
References
Available on request
Contact this candidate