Customer Service Office

APH: 936-***-****

Email: *********@*****.***

*** *** *****

Magnolia, Texas 77354

Oona Magallan

Objective Seeking any position with career and advancement

opportunity

Experience May '12 - Dec. '12: The Perez Law Firm -- (Pharr,

TX)

Legal Assistant

Assisted in Managing Office

Provided Customer Service

Assisted in Legal disbursements

Assisted in Legal closings

Prepared Legal Documents

Provided assistance to clientele

Nov. '09 - Jan. '11: Land Co. - (Edinburg, TX)

Receptionist AA

Performed General office duties

Provided customer service (managed customer issues

and ensured customer satisfaction)

Prepared Demand Letters and other legal documents

Managed invoicing process (Prepared / issued check

and money order payments)

Performed training of new employees

Assisted in distributing tax iformation

April '08 - Oct. '09

Deseret Properties - ( McAllen, TX)

Receptionist

Performed some duties of Office Manager

Provided customer service (managed customer issues

and ensured customer satisfaction)

Prepared Demand Letters and other legal documents

Managed invoicing process (Prepared / issued check

and money order payments)

Managed Quick books

Sept '07 - Feb '08

Allstate Insurance (Edinburg, TX)

Receptionist

Performed General office duties

Provided assistance to clientele

Gather information form client to provide and

insurance quote

Managed invoicing process (Prepared / issued check

and money order payments)

Made bank deposits daily

Feb '03 - Sept '07

Wingate Law Offices (McAllen, TX)

Reception/Legal Assistant

Performed General office duties

Provided assistance to clientele

Managed invoicing process (Prepared / issued check

and money order payments)

Assisted paralegal with legal documents and

closings

Assist paralegal in gathering information from

banks and tax information

Education,

Training & Jun'13 - Present

Certifications Lone Star College, Woodlands Texas

Jan. '10 - Dec. '12

South Texas College: Mcallen TX

Paralegal, A.A.S.

Jan. '08 - Aug. '08

Southwest School

Certificate - Computerized Accounting Specialist

Dec. '09

Texas A & M University (On Line)

Certificate - Real Estate Courses

Computer skills

Windows, Quick Books

Microsoft Office (Excel, PowerPoint, Word)

Internet, Email

Fax, Copier, Telephone

QuickBooks

Keyboard (35 WAM)

Ten-Key Calculator

Filing

Some Spanish

Strong communication skills

Dedicated, loyal, dependable

Excellent customer service skills

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