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Customer Service Administrative Assistant

Location:
Memphis, TN
Posted:
April 30, 2014

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Resume:

Marcy L. Marcus

901-***-**** or 901-***-****

acdxm6@r.postjobfree.com

PROFESSIONAL PROFILE

Administrative support professional that provides exceptional client

service in high interaction environment. Currently seeking an opportunity

which allows utilization of organizational, interpersonal and technical

skills to promote excellence in performance and outcomes.

EMPLOYMENT

FICC, Memphis, TN

2010 to present

Receptionist

Maintain all admin. duties including distributing all incoming and outgoing

mail and faxes. Transfer all incoming calls and visitors to proper

destinations. Request and file surrender values for insured every quarter.

Marsh USA, Memphis, TN

2007 to 2009

Receptionist

Copied data and compiled records and reports; furnished employees with

clerical supplies; collected, sealed, and stamped outgoing mail; delivered

oral and written messages.

Office Team, Memphis, TN

2006 to 2007

Administrative Assistant

Answered and dispersed high volume of phone calls while providing

professional front office services to visitors and internal staff.

Flawlessly executed administrative and clerical and office management

responsibilities. Consistently delivering high quality customer service.

Axiom Staffing, Atlanta, GA

2005 to 2006

Administrative Assistant

Improved communication efficiency as primary liaison between departments,

clients and vendors. Answered multi-line phone system and directed inquires

to appropriate staff; maintained numerical and alphabetical filing system;

distributed and responded to incoming and outgoing correspondence.

Ashford Advisors, Atlanta, GA

2004 to 2005

Broker's Licensing Assistant

Assisted Brokers with application requirements and ran background checks on

pending future Brokers to become employed with company.

LaVista Resources, Atlanta, GA

2003 to 2004

Medical Receptionist

Processed new patients into the medical records data base and verified

patient insurance. Scheduled all patients' cancellations and next

appointments.

Maredith Management, LLC Waldorf, MD

2003 to 2003

Administrative Assistant

Greeted and directed guests entering and leaving the suite. Answered

phones, transferred calls to appropriate parties and sent, received &

faxes. Completed all clerical needs and monitored inventory of office and

kitchen supplies and placed orders as needed.

Marcy L. Marcus

901-***-**** or 901-***-****

acdxm6@r.postjobfree.com

Page 2 continued

Radiology Imaging, Waldorf, MD

2002 to 2003

Medical Receptionist

Processed new patients into the medical records data base and verified

patient insurance. Scheduled all patients' cancellations and next

appointments.

Beretta USA, Accokeek, MD 2000 to

2002

Customer Service Representative

Entered all customer work orders and requests and a timely and accurate

manner. Answered all customers' inquiries correctly and in a professional

manner. Assisted sales department to exceed yearly budget.

EDUCATION

1998 to 1999 University of Memphis, Memphis, TN

RELEVANT SKILLS

Windows 2003+,

Microsoft Office Suite including: Word, Excel, PowerPoint,

Outlook

10-Key - 9000 kspm.

File Maker Pro Database



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