Customer Service Administrative Assistant
Resume:
Marcy L. Marcus
**************@*****.***
PROFESSIONAL PROFILE
Administrative support professional that provides exceptional client
service in high interaction environment. Currently seeking an opportunity
which allows utilization of organizational, interpersonal and technical
skills to promote excellence in performance and outcomes.
EMPLOYMENT
FICC, Memphis, TN
2010 to present
Receptionist
Maintain all admin. duties including distributing all incoming and outgoing
mail and faxes. Transfer all incoming calls and visitors to proper
destinations. Request and file surrender values for insured every quarter.
Marsh USA, Memphis, TN
2007 to 2009
Receptionist
Copied data and compiled records and reports; furnished employees with
clerical supplies; collected, sealed, and stamped outgoing mail; delivered
oral and written messages.
Office Team, Memphis, TN
2006 to 2007
Administrative Assistant
Answered and dispersed high volume of phone calls while providing
professional front office services to visitors and internal staff.
Flawlessly executed administrative and clerical and office management
responsibilities. Consistently delivering high quality customer service.
Axiom Staffing, Atlanta, GA
2005 to 2006
Administrative Assistant
Improved communication efficiency as primary liaison between departments,
clients and vendors. Answered multi-line phone system and directed inquires
to appropriate staff; maintained numerical and alphabetical filing system;
distributed and responded to incoming and outgoing correspondence.
Ashford Advisors, Atlanta, GA
2004 to 2005
Broker's Licensing Assistant
Assisted Brokers with application requirements and ran background checks on
pending future Brokers to become employed with company.
LaVista Resources, Atlanta, GA
2003 to 2004
Medical Receptionist
Processed new patients into the medical records data base and verified
patient insurance. Scheduled all patients' cancellations and next
appointments.
Maredith Management, LLC Waldorf, MD
2003 to 2003
Administrative Assistant
Greeted and directed guests entering and leaving the suite. Answered
phones, transferred calls to appropriate parties and sent, received &
faxes. Completed all clerical needs and monitored inventory of office and
kitchen supplies and placed orders as needed.
Marcy L. Marcus
**************@*****.***
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Radiology Imaging, Waldorf, MD
2002 to 2003
Medical Receptionist
Processed new patients into the medical records data base and verified
patient insurance. Scheduled all patients' cancellations and next
appointments.
Beretta USA, Accokeek, MD 2000 to
2002
Customer Service Representative
Entered all customer work orders and requests and a timely and accurate
manner. Answered all customers' inquiries correctly and in a professional
manner. Assisted sales department to exceed yearly budget.
EDUCATION
1998 to 1999 University of Memphis, Memphis, TN
RELEVANT SKILLS
Windows 2003+,
Microsoft Office Suite including: Word, Excel, PowerPoint,
Outlook
10-Key - 9000 kspm.
File Maker Pro Database
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