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Project Manager Customer Service

Location:
United States
Posted:
April 30, 2014

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Resume:

DAVID LUSIGNAN

*** ****** ***** *********, ****.

413-***-**** acdxky@r.postjobfree.com

Qualifications

Professional with clerical skills and experience in providing administrative support in various

industries. Proven success in marketing communications and turning ideas into results to achieve

organizational mission. Attention to detail and ability to communicate effectively with staff and

clients. Excellent customer service skills and ability to work in fast-paced environments.

Proficient with computers, mainly MS Office, and ability to troubleshoot systems.

Professional Experience/Employment

PROGRAMS ASSISTANT, Friends of the Homeless, Springfield, Mass. CURRENT

Utilize MS Office to assemble text, photographs, graphics, etc. to produce marketing collateral

in support of services and resources publicity and donor solicitation efforts.

ENGLISH TEACHER, Springfield Public Schools 9/2006-6/2008

Created environments conducive to learning; developed, shared and implemented lesson plans;

and integrated technology to teach English in area’s largest school system.

WRITER/EDITOR/PHOTOGRAPHER, Marian Helpers, Stockbridge, Mass. 2004-2005

Wrote, edited, and provided photographs for articles in publisher’s flagship magazine, monthly

newsletters, and various other publications to increase circulation worldwide.

LIBRARY CLERK, The Republican Company, Springfield 2001-2004

Managed database information including photographic and textual news items to edit for data

processing and bring electronic archives up to date for area’s largest newspaper.

Related Background

• MARKETING REPRESENTATIVE, The Student Saver, Boston

Produced promotional copy for wide range of marketing initiatives to sell sponsorship features

and advantages to advertisers in start-up company’s entertainment/coupon book.

• EDUCATOR OUTREACH ASSISTANT, Comcast Cable Company, Springfield

Wrote press releases and reached educators and media through management of electronic and onsite

campaigns to increase use of cable company’s educational programs.

• COMMUNICATIONS PROJECT MANAGER, MassMutual Life Insurance Company

Led project teams to improve associate communications internally and with national agencies and edited

monthly newsletter publications for major life insurance company.

• INSTRUCTIONAL MEDIA ASSISTANT, American International College

Managed content development for media catalog distributed to college staff.

Education

EMERSON COLLEGE, Boston

M.A. Marketing Communications



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