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Project Manager Management

Homewood, IL
April 30, 2014

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**** ********* ***** ***** *****, IL 60429-2491 708-***-****

Project Manager

Information Technology Project Manager with an impeccable record of

implementing and delivering projects on schedule and within budget. Proven

team focused leader with high performance standards and goal oriented

approach. Experienced in organizing, leading and managing complex, cross-

functional projects utilizing the Project Management Institute's (PMI)


Skills and expertise:

Innovation/New Technologies, SDLC, Customer Relationship Management, Risk

Management, Process Development, Hardware/Software, Remediation,

Mainframe, Network Communications, Team Leadership, Data Center

Operations, Application Support



Project Manager Information Technology 1999 -

July 2013

Manager of global project teams through all phases of medium to large

complex, enterprise-wide projects with budgets ranging from $100,000 to

$2,000,000. Directed, coordinated and drove efforts to successfully

deliver over 100 quality projects with keen attention to detail in the

areas of Compliance, Discretionary, Auto, Property, Marketing, Remediation,

Software and Hardware.

Selected Projects and Accomplishments:

. Countrywide Multiple Rated Renewal and Endorsement Enhancements -

$500,000 budget

. Automated processing to allow up to 8 items to display on a single


. Championed and created a conceptual design that significantly impacted

the bottom line and decreased the budget cost by over 50%

. Established a strategy for the project testing and implementation


. Led the initial pilot implementation that proactively identified

defects, minimized customer impact and considerably improved the

quality of the delivery to the field agency workforce and customer

information centers

. Marketing - Electronic Billing (eBill) - $1,000,000 budget

. Appointed to lead high profile, critical, customer experience

initiative for interactive marketing

. Eliminated archaic system and integrated applications and platforms

into an Electronic Billing system that revolutionized the customer

experience and reduced costs. This architecture formed the foundation

for future electronic processing at Allstate

. Facilitated the selection of new architecture, developed new testing

processes and managed the overall project deliverables

. Identified and merged non-traditional product technology application

areas (HRM, Message Broker, ICT, CRM, PEGA, FILENET, CID and Billing)

to build a comprehensive project work plan

. Created and instituted an innovative testing approach to overcome the

lack of an automated testing platform

. Orchestrated all communications, partnerships and follow-up plans

. Recognized by the Senior Leadership team for outstanding efforts

Alvin L. Robinzine

Page 2

. Utah - SD Limit Code Requirement Discrepancy - $200,000 budget

. Managed project to correct the inconsistent usage of the coverage code

for Uninsured Motorists - Property Damage. Identified and implemented

a simplified solution that saved 2,525 resource hours and an estimated

cost of $200,000

. Support Center Restructure - $1,400,000 annual budget

. Following the consolidation of two Allstate business support centers

this multi-year project was created to minimize the impact of the

merger by automating the Auto and Property processes. Project

execution was done with minimal disruption to the daily business

operations and delivered efficiencies that saved Allstate millions of

resource dollars

. (ESSO) Enterprise Software and Service Option Project - $950,000 budget

. Partnered with the enterprise infrastructure group and Northern

Ireland business partners to migrate all Computer Associates software

products to the new vendor, IBM

. Served as the liaison between Product Technology and Enterprise

Infrastructure Services

. Managed over 200 Product Technology resources that were included in

one Microsoft project plan

. Monitored conversions to ensure that the Product Technology group was

included in all aspects of communication, training and support

. Created monthly status reports for Senior Leadership detailing actual

hours and relevant costs


. Technical Support

. Data Security

. Data Center Management

. Network Design

. Contingency Planning

. Training

. Development of Processes and Application Systems

. Change and Problem Management Applications

. Leading Global Project Teams


Bachelor of Science in Marketing

University of Illinois, Chicago, IL


Tools and Techniques of Project Management

Managing Complex Projects - Global Novations - PMI

Assessing and Managing Risk - Global Novations - PMI

Microsoft Project - Global Novations - PMI

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