Customer Service Sales
Resume:
Gina M. Aponiewicz
Philadelphia, Pennsylvania 19118
**************@*****.***
Summary: Finance Professional with 7 years of corporate experience and recently an experienced Life/Career
Coach with certification. Throughout both careers I have utilized personal skills in critical thinking, managing
time and resources, oral and written communication skills, and working within teams to achieve a goal. I am
seeking a position, which would allow me to use my strong interpersonal skills and finance background in a
corporate environment.
Professional Experience
Zoetis (formerly a business unit of Pfizer), Collegeville, PA
Data Analyst, April 3, 2014- Present
• Collect information about Zoetis printer assets; provide support for printer assets reassignment
project.
• Properly document inventory details for equipment (serial numbers, brand, make model, owners)
• Analyze data – create and manage excel files; ad hoc reporting.
• Work with vendors to provide clients with printer recommendations, ensure accurate billing, and
coordinate/schedule printer delivery.
NBC10, Bala Cynwyd, PA
Financial Analyst, September 2010- January 2012
• Worked directly for the Director of Finance, analyzing NBC10’s finances that involved advertising,
employee salaries, helicopter usage, and bonuses.
• Worked closely with sales team in advertising, collections, and business development.
• Performed financial duties including financial analysis, billing, AR reporting, and month
end/quarterly closes.
• Participated in reviewing sales performance and strategic growth, such as the details of the Comcast
merger.
• Assertive with customers regarding delinquent advertising payments. Made sure money was
collected prior to next ad run.
SAP America, Newtown Square, PA
Financial Analyst II, April 2006- September 2010
• Worked in the Education Finance Department analyzing various reports for multiple teams including
inside sales team, billing team, and regional sales directors.
• Used System Applications and Products (SAP) accounting software to generate month end/quarter
close journal entries, quarterly reporting for sales team, and daily ad hoc reporting for Directors.
• Worked closely and established strong relationship with third party software company Responsive
Web Design (RWD) to correctly report invoices. Worked as a liaison for RWD and our Account
Receivable department for payment accountability.
• Communication and professionalism created strong relationship with co-workers and SAP customers,
which resulted in understanding various roles within SAP and knowledge of the SAP systems. This
resulted in several promotions at SAP in recognition of my hard work and passion for the job.
Urban Outfitters, Inc., Philadelphia, PA
Assistant Allocation Analyst, April 2005-Apri 2006
• Analyzed customer spending to correctly distribute merchandise to stores.
• Reviewed Products to see what would/would not work for the customer.
• Attended monthly meetings to discuss profit/loss for products allocated to stores.
• Communicated with allocation team and buyers to learn about products and ensure proper allocation.
• Able to analyze data from customer spending and create a plan to distribute the correct products to
various stores worldwide.
Self-Employed, Philadelphia, PA
Certified Business Coach/Realtor, July 2013- Present
• Evaluate clients by using various coaching techniques, learned from the Life Purpose Institute, then
devise a plan that will help them accomplish their life/career goals.
• Use realistic models that identify goals that are attainable and reachable. Help clients plan, organize,
and prioritize their life by using their own ideas, skills, and talents to achieve their goals.
• Using my strong interpersonal skills, such as listening and patience, as well as creating a comfortable
environment enables the client to solve their own problems and achieve their goals.
Volume Hair Studio, Philadelphia, PA
Esthetician/Accounting/Customer Service, May 2012- May 2013
• Discussed financial and marketing techniques with employees to help manage their fluctuating
salaries.
• Maintained nine employees’ schedules, performed quality assurance checks, and some accounting
procedures including book and payroll. Multi-tasked throughout the day with phone scheduling,
clients check in/out, and client concerns/questions.
• Rendered professional services to assist clients with their skin care needs.
• Planned stylist schedules to provide organization and create a flow between each client.
• Learned about product knowledge, chemical mixtures, different coloring techniques, and price points
in order to educate the customer, book appointments, and sell products.
Education
Bachelor of Science, December 2003, Philadelphia University, Philadelphia, Pennsylvania
Professional Development
Realtor, Licensed realtor for Coldwell Banker, Philadelphia, Pennsylvania
Life Purpose Institute, Certified Life and Career Coaching Certification Course, Washington D.C.
Women’s Business Development Center, Completed six-week program on fundamentals of business,
Philadelphia, Pennsylvania
Toastmasters, Public speaking and leadership skills, 2011 – Present
Personal Development
Volunteer, Cancer Genetics Program, Helped raise money for 4 people to receive genetic testing by
offering skin care services. 2013
Volunteer, Hope Cuts, Helped organize and raise money for Hope Cuts charity. 2012
Computer Skills
Proficient with: Excel, SAP Systems, MS Office
Contact this candidate