BPO, Sales, Managment, Multilingual

OBJECTIVE

To overcome new challenges and gain new experiences.

With a Bachelor's degree in Sales and business management and more than 11

years of professional experience in Sales & Training as well as F&B, I can

bring unique value and perspective to your world-class organization that

will help accelerate its development.

I am also hardworking and a fast learner; always motivated to learn new

skills and positively take on new tasks and problems because to me, the

word problem is just a solution in disguise.

PERSONAL PARTICULARS

Name: Lars Ulrich JESPERSEN

Age: 38

Date of Birth: 18/11/75

Gender: Male

Passport No: 200214762

Nationality: Danish

Race: Caucasian

Marital Status: Single

CONTACT DETAILS

Address: Forbeswood Heights Tower 1 Agoho Unit 8E

28th Street and Global City Taguig City 1631,

Rizal Dr, Taguig City, Manila Philippines

Mobile: +63-927-***-****

Email: ***********@****.**

EDUCATION

2005-2007 Aalborg Business College

Bachelor's degree in Sales and Business

Management

Apprenticeship at Laserdisken as Master

Apprentice

2001-2003 Aalborg Business College

Certificate in Basic Commercial Education &

Training Programme (HG)

Areas of Study include:

- Business Economics

-Sales and Service

-Graphic Presentation

-Entrepreneurship

-Business Practice

-Psychology and Service

PROFESSIONAL EXPERIENCE

2013 deVere Group (Philippines)

Financial Coordinator

-Outbound calls to Expats in the Philippines

2013 24 Interactive (Philippines)

Outbound Sales Agent

-Outbound calls to Scandinavian clients

2011-2012 Logica (Philippines)

Service Desk Analyst

-Inbound calls from Scandinavian customers

-Conduct language assessment interviews

-Translate Danish clients textbook to English

2010 Bang & Olufsen (Singapore)

Associate Business Manager/Installer

-Oversee and support installation processes

-Customer care

-Installation of B&O products

2010 The Club Hotel (Singapore)

Supervisor

-Supervise the Tapas bar & the El Fresco

restaurant

-Inventory count & Stock ordering

-Create work schedule for the staff

2008-2010 Hotel Ph nix

Night concierge and Bartender (Part nighttime)

-Checking guest in/out of hotel

-Bartending / Room service

-Answering email and phone query's and bookings

2008-2010 Deichmann Shoes

Sales Executive (Part daytime)

-Customer service & stock ordering

2008-2010 GameStop

Sales Executive (Part daytime)

-Specialize in sales of games and consoles

-Customer service

2008-2009 Merlin Expert

Sales Executive

-Specialize in sale of sound systems

-Customer service

-Stock ordering (CD/DVD s)

Note: Company went bankrupt due to the global

financial crisis, so I got my job back at GameStop, hence

the overlap in dates of employment in both companies

2005-2007 Laserdisken

Sales Trainee

-Part of the training program under Aalborg

Business School

-Specialize in sales of sound systems

-Customer service

-Store Decoration

-Specialize in sales of sound systems

-Stock ordering (CD/DVDs)

2003-2004 Havkatten

Driving Sales Executive

-Door to door selling perishables

1999-2001 Haleys Pub & Dancing

Manager & Bartender

-Bartending

-Organizing staff meetings

-Organizing stock (buying liquor and other

items)

-Organizing Events (Beach party, etc.)

1997-1999 Bugsy Pool Hall

Bartender

1993 Military Duty NJAR: The Artillery at Fort Skive

APPOINTMENTS & AWARDS

2001-2003 Aalborg Business College President of Student Council

SKILLS & LANGUAGE PROFICIENCY

Skills: MSWord, PowerPoint, Excel

Languages: English, Danish, Swedish, Norwegian

REFERENCES

Name: Christian Pedersen

Position: Quality and Academy Manager

Organization: CGI/Logica (Philippines)

Contact: *.********@***.*** / +63-917-***-****

Name: Ian Mcintyre

Position: Senior Area Manager (Thailand, Vietnam, Philippines)

Organization: deVere Group (Philippines)

Contact: ***.********@******-*****.*** / +63-917-***-****

Contact this candidate