Customer Service Manager
Resume:
RESUME
SYEd BUkHARI
GET IN TOUcH:
http://lnkd.in/biYyyBU
Mobile
BUSINESS dEVElOPMENT & +971(50) 6163764
MARkETING ExPERT +971(55) 9274179
MEdIA ANd AdVERTISING SPEcIAlIST
**********@*****.***
EMPlOYMENT PROFESSIONAl SkIllS
average good skilled
2012 -Current Beyond Media Consulting and Services Proposal Writing
www.beyond.ae contract Negotiations
Parent of Beyond Fire& Safety - Al Mijhar Magazine Team Management
Business development
Head of Operations and Business Development
Sales and Marketing
Managing operations & Business development - corporate communications
Proposal writing and contract negotiations Market Research/Insight
Overseeing Graphic and creative Studio Operational Management
coordinate with Finance and procurement. Graphic designing
Managing media buying and High stake accounts Photoshop
Illustrator
SoloSpot Marketing LLC Indesign
B.D Consultant Office
I DEAS MiddleEast
PERSONAL SKILLS
Management Consultant
average good skilled
Social commitment
2010 - 2012 Lunad Media and Communications
creativity
Du Telecom
Organization
www.yp-uae.com
communication
www.du.ae
Team Player
Communication Advisor for Du
Media Sales Executive for Yellow pages
NOTEWORTHY
2009 - 2010 Kinetic Integrated Information Systems Inc.
Brand Guidelines
Houston Texas Abu dhabi E Government AdSIc
Lahore Pakistan Health Authority Abu dhbai HAAd
NcEMA National Security council
Projects:
Sylmark Group (Fortune 500)
Events
Johne Stienbach’s cancer Federation
5th Anniversary Govt. contact centre 800 555
dish Network Inc (Fortue 500)
Website launch for National Emergency Response At-
Tony Robins - Motivational Speaker
tended by His Highness Sheikh Hazza bin Zyed
Manager Business Development
Advertising Campaigns
2006 - 2009 Top Ranks Services Statistics center Abu dhabi
kaekology
Project Coordinator
Abudhabi e Government
MIS Manager
Jobs.abudhabi.ae
Sales Agent
National Homecare
R ESUME
SYEd BUkHARI EXPERIENCE WITH STARTUPS
Primarily tasked with initiating and executing a
BUSINESS dEVElOPMENT & comprehensive business development strategy for a
MARkETING ExPERT startup, focusing on marketing products and services
MEdIA ANd AdVERTISING SPEcIAlIST of three distinct verticals (Business Process, Medical
Process and IT Process Outsourcing).
KEY TASKS PERFORMED OVER THE YEARS Assisted in formulation of customized Standard
Operating Procedures for Business development
• Establish contacts and business relationships Operation based on industry best practices
• Identify potential business opportunities in the market
• Manage Sales Team to meet targets Acted as primary liaison during contract negotiations.
• Prepare technical/financial proposals and quotations Advised on contract Negotiations based on exchange
• develop and Maintain relationships with leading suppliers rates and project feasibility
• Prepare bids for tenders issued by the Government Sector.
• liaise fully with design and finance team • Primary liaison during Operational Migration from
• create opportunities for Partnerships and collaborations devising action plan to Implementation
• Negotiate the terms of agreements and closing sales.
• Quality Assurance of products and services • coordinate with HR to filter and engage workforce
• data and Performance analysis
• Performance analysis and report generations • As a key member of the Business development
• Management Information System (MIS) Team assisting in successfully closing five (three
• client and Project coordinations year) contracts in eleven months. All have fully
• defining Service level Agreements (SlAs) materialized to be fully operational.
EDUCATION
NOTEWORTHY CLIENTS
Bachelor of Business Administration
• NcEMA
• Abu dhabi E Government University of central Punjab
• Al Taif (A Mubadala
(AdSIc)
• completed a total of 51 credits
company)
• Statistics centre Abu
• Maintained a cGPA of 3.34 (out of 4.0)
• AdMA -EPcO
dhabi
• Exxon Mobil
• Medical korea Ordinary and Advanced level
• Emirates Aluminium
• ESRI keynesian Institute of Management & Sciences
• Ministry of Environment
• Health Authority Abu dhabi University. of cambridge International Exams
• Ministry of Energy
• National Rehabilitation • Scored 6 A’s and 5 B’s combined
• International Patient care
center
• Topped the country in ldBE cIE Exam
IPc
• AWQAF
(2004)
• Ministry of Economy
• Ministry of Education
• 100% scholarship (1st year ) and 75% (2nd
• Ministry of Presidential
• UNdP United Nations
year) in college.
Affairs
• department of Economic
• 50% scholarship in University.
• And Many More
development dEd
• debater of the Year award School & college.
• Honorary Secretary of Student club in
college.
WORK/PLAY BALANCE • certificates of commendation &
Socializing Acknowledgement letters at all levels
Interacting
including School, college and University.
Friends & Family
Networker
Hobbies
Thinking TRANING AND WORKSHOPS
Poetry
creative thinker
Guitars
WORK PLAY Telemarketing and Customer service
developing & Internet
Browsing By Nancy Freedman (The telephone doctor)
Idea generator
Sales and Customer Relationship
downtime
Implementing
By Serge Brouillet Senior Advisor at du Telecom
driving
Setting up foundations
Music
COVER LETTE R
SYEd BUkHARI
BUSINESS dEVElOPMENT &
MARkETING ExPERT
MEdIA ANd AdVERTISING SPEcIAlIST
To whom it may concern,
Good marketing is not storytelling. It’s telling your story well. I love to tell stories and I tell them well.
In any business entity, it is not enough to simply have a well crafted Vision or Mission; one must also have the art
of expression to get all the right messages to the right audiences at the right time. I believe that the same applies
to an individual too. A college degree is never enough; an individual must exhibit a significant range of skills and
expertise, and must be fully committed to producing high-quality solutions for his employer. I have worked hard
and smart over the years to attain the said traits. I always find myself working with passion to go beyond the
expectations of my employer and help them get noticed, believed and trusted in government, business and public
environments.
A year ago I devised a marketing process which, I termed as PEER process. It has helped me produce my best since
then, on both professional and personal level. PEER stands for Preparation Execution Evaluation Reinforcement.
In a work environment, being Prepared for your tasks ensures their timely Execution. The Evaluation helps you to
Reinforce what works best for you.
On an individual level, I find my self extremely confident yet receptive. Although I prefer working smart over working
hard; when the need be, ill be the most zealous employee to pull an “All Nighter”. I have a passion to win and hunger
to prove myself in any competitive environment. I consider my communications skills to be my strongest point and
food the weakest.
I would hereby like to convey my willingness to work for your fine organization with a commitment to bring my best
and share the forthcoming success it shall bring.
Sincerely,
Syed Sheeraz Haider Bukhari
Mobil Email
Website
+971-**-******* **********@*****.***
http://lnkd.in/biYyyBU
R EFERENCES
SYEd BUkHARI
BUSINESS dEVElOPMENT &
MARkETING ExPERT
MEdIA ANd AdVERTISING SPEcIAlIST
REFERENCES
Jaber Al Lamki
Director Corporate Communication and Customer Service
Health Authority Abu Dhabi
E ******@****.**
W www.haad.ae
Rani Saddi
Communications Manager
ADSIC
Abu Dhabi Systems Information Centre
E ****.*****@*****.********.**
W www. adsic.abudhabi.ae
Serge Brouillet
Senior Advisor & Director Enterprise
Du Telecom
E *****.*********@**.**
W www.du.ae
Hind Al Zaabi
Manager
International Patient Care IPC
Abu Dhabi
§
Mobil Email
Website
+971-**-******* **********@*****.***
http://lnkd.in/biYyyBU
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