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Customer Service Sales

Location:
Cheshire, CT
Posted:
April 29, 2014

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Resume:

Christine Sideropoulos

**** ***** ******, **********, **. 02050

617-***-****

acdwxm@r.postjobfree.com

Work History:

Nov.2013 - Jan: Shoe Sales Consultant, Macy’s; Hanover, MA.

Responsibilities Include:

• Supervision of all sales within the shoe department

• Setting and meeting daily sales goals both personally and departmentally

• Accountability for all inventory through tagging and stocking of all merchandise on display and in storage

• Maximizing each customer experience by delivering outstanding customer service through communication and consultation

Dec. 2010 – Jan. 2012: Merchandise Coordinator, Casual Male XL Retail Group, Canton, MA.

Responsibilities included:

• Supervision of marketing and promotions team for Rochester Big and Tall men’s fashion line, as well as coordinating layouts for in-house promotions, sales and advertising.

• Supervision of catalogue marketing and advertising for Rochester Big and Tall, men’s shoes

• Coordinated packing and shipping for all Rochester merchandise for catalogue shoots as well as vendor merchandise returns.

• Coordinated shipping and handling of merchandise for catalogue shoots with production staff time schedules.

• Coordinated and facilitated interdepartmental communication for marketing and advertising with outside vendors.

• Coordinated schedules and deadlines for marketing promotions between all departments within Rochester Big and Tall, and outside production vendors.

• Managed quality control for catalogue shoots while in progress.

• Managed expense accounts for marketing and advertising personnel.

Jun. 1999 – Jun. 2009: Merchandise Coordinator & Public Relations,

Talbots, Hingham, MA.

Responsibilities Included:

• Coordination of shipping, tagging and tracking of hundreds of merchandise samples for marketing and advertising photo shoots.

• Creation and implementation of an interdepartmental time management system which demonstrably increased production and cut costs.

• Creation and implementation of an interdepartmental daily log which identified critical information sent to all magazine editors for public relations, marketing and advertising purposes.

• Coordinated and facilitated interdepartmental communication for marketing and advertising with outside vendors.

• Created and managed a time deadline for the timely and accurate submission of samples for marketing and advertising. First Merchandise Coordinator to implement this system.

• Trained and managed all new Merchandise Coordinators within the department.



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