Engineer Customer Service

Debra K Londeck

**** **** **** ****

Clarkston, MI 48348

Cell: 248-***-****

**********@*******.***

Education

B.S. Manufacturing Engineering Technology

Eastern Michigan University

Ypsilanti, Michigan

Experience

Belcan TechServices – Novi, MI April 2008 – Present

Technical Recruiter

• Conduct the full life-cycle of recruiting from cold calling to closing

• Utilize advanced internet sources to identify a network of candidates

• Fully utilize job boards, referrals, and direct recruiting techniques to fill external positions

• Recruit, screen, interview, evaluate, and place temporary, and direct hire staff

• Working with executive level candidates through the hiring process including negotiation on

salary, benefits and relocation if needed

• Build and maintain client/company business relationships to assure all recruitment needs are met

• Participated in brainstorming meetings for creative ideas to maintain a strong client base and

candidate inventory

• Posted open positions on various internet sites

• Effectively worked at resolving client and employee concerns

• Develop and implement plans to improve quality, sales revenue and customer satisfaction

• Received 2 Customer Service Awards within first 12 months of service

Unemployed Seeking Work December 2007 – April 2008

Applied Technologies Inc. – Toledo, OH October 2005 – December 2007

Development Engineer – Wind Tunnel Audit Team – Contract to DaimlerChrysler

• Audit production, pre-production and competitive vehicles in full size Aero-Acoustic Wind Tunnel

utilizing Artemis software.

• Evaluate production and pre-production vehicles to confirm Wind Tunnel findings.

• Create monthly tracking reports documenting plant compliance in vehicle audits, using various

internal database systems to gather vehicle data.

• Work with various Release Engineers and NVH Laboratory to determine root cause and resolution

of wind noise issues.

• Ship vehicles to final destination upon completion of Wind Noise Audit.

• Measure and record various data from production and pre-production vehicles, such as door

closing velocities, seal gaps (sheet metal of body to sheet metal of door frame) and ultrasonic

evaluations of seals

Unemployed Seeking Work April 2005 – October 2005

Aerotek Automotive – Pontiac, MI December 2002 – April 2005

Material Cost Management (MCM) Engineer – Contract to DaimlerChrysler

Develop Lotus6 based database using Domino Designer for storing Lessons Learned, Best

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Practices and Benchmarking data.

Track both internal and external cost reduction changes for automotive seats on all

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DaimlerChrysler vehicles.

Create daily reports showing which vehicles and suppliers were on track for meeting annual cost

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saving targets.

Visit dealerships to evaluate competitive vehicles for seat features and functions.

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Perform teardowns to evaluate areas such as, but not limited to, durability, component weights and

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processes.

Participate in vehicle ride and drive evaluations.

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Create and maintain various Excel spreadsheets to document seat comparison between

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DaimlerChrysler vehicles and competitor’s vehicles.

Unemployed Seeking Work March 2002 – December 2002

Intier Automotive – Livonia, MI August 1996 – March 2002

Product Engineer

• Located on site at the DaimlerChrysler Windsor and St Louis Assembly plants during new product

launch.

• Evaluate Fast Feedback Vehicles with DaimlerChrysler Engineers.

• Determine root cause and resolution, when possible, on site at the DaimlerChrysler plants for

issues involving BSR, function, fit or appearance.

• Coordinate between DC Engineering, Intier Engineering and suppliers for prototype part

evaluations, implementation, etc.

• Perform evaluations of vehicles in the event of a yard hold.

• Determine both short term and long term fix for all seat issues.

• Participate in BSR evaluations on the 4-poster and on the validation track.

• Work closely with the testing department, reviewing test specifications, ride and drives and

various other test methods.

• Creating written test specifications and documentation of all test results.

• Kept an updated matrix detailing all open BSR issues, status, corrective actions and timing for all

activities.

• Coordinate and chair meetings with DaimlerChrysler and various suppliers.

• Coordinate team for Fleet Review of vehicles with DaimlerChrysler for weeklong evaluations of

BSR’s in vehicles. Two annual trips per year for 5 consecutive years.

• Issue MICR’s, RFC’s and PCN’s.

• Work with plants on VA/VE redesigns for cost reductions and design and/or process problems.

Romeo RIM, Inc. – Romeo, MI May 1994 – August 1996

Project Engineer

• Work with agricultural customers.

• Review Customer’s product design for manufacturability with Reaction Injection Molding

process.

• Offer design alternatives to enhance the product and the manufacturing process.

• Design new products, including fixtures and packaging, with the use of AutoCAD.

• Co-ordinate and implement manufacturing trials including building of prototypes, testing

products, building pre-production parts from production tools and initial sample inspection parts.

Investigate vendors for possible sources for design components.

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Johnson Controls, Inc. – Plymouth, MI March 1987 – May 1994

CAD Designer

• Design, modify and develop seat frame and foam drawings.

• Apply engineering principles; research data, and proposed product specifications to develop and

design seat layout drawings.

• Utilize Computer Vision CADDS5 workstation and drafting instruments.

• Analyze product requirements to ensure design fit and feasibility.

• Perform clearance checks and motion studies.

• Create cost packages to determine product cost, tolerances, fit and tooling costs.

Parrish Power Products – Toledo, OH November 1985 - March 1987

CAD Designer

Dana Corporation - Toledo, Ohio June 1984 - November 1985

Manual Detailer

Membership:

Society of Manufacturing Engineers – 1992 to 2002

SAE member – 1998 to 2002

Contact this candidate