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Software Engineer Quality Assurance

Chennai, TN, India
April 29, 2014

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Fouzul Kareem.A.H

Mobile: 960-***-**** e-Mail ID:


To attain a position in value-drive organization that which provides a sustained career growth, continuous learning

environment and where my skills can be utilized to add value to the organization.

Profile Summary:

Having 2 years of experience in Information Technology.

Having 16 months of exposure in TrackWise 6.2 and 8.2.4.

Worked with development team to ensure Bug issues are resolved.

Exposure in MYSQL, Oracle, Pl/SQL.

Underwent training for 3 months under the Guidance of HCL Technologies in Oracle, PL/SQL.

Possess strong analytical and problem solving skills.

Better resolving ability, with a track record of enhancing operations. Established ability to analyze, troubleshoot

and determine technical problems.

Functional domain experience involves Pharmaceuticals.

HCL - Internal ITIL certified.

Work Experience:

Organization Designation From To

HCL Technologies Ltd.,

Associate Software Engineer Dec 2011 January 2014

Chennai, India

TrackWise – Merck Manufacturing Division.


03/09/2013 - 31/01/2014


Team Size 3

Associate Software Engineer


Merck & Co., USA.

Client Description Merck & Co., Inc. is an American pharmaceutical company. Merck headquarters

is located in New Jersey. It is one of the world's seven largest pharmaceutical

companies by market capitalization and revenue.

Project Description It is a GXP project.

TrackWise is a software product that enables organizations to coordinate

international quality assurance operations, centralize the identification and

maintain records of quality standards compliance for distributed branches and


‘Retention Tracking System’ is a module used by a particular site - Westpoint in

the global Merck market. Merck wanted to Share the RTS module among

Westpoint and Durham sites. We developed a new workflow that satisfies the


Technical Environment TrackWise 8.3.2., Toad.

•I was responsible for preparing requirement specification, System

configuration, UTC&UTS Documents.

•Being a primary developer of the project, i do captured Risk assessment

and I executed IQOQ.


• Designed the RTS workflow and created dependencies among the fields.

•Coordinate with vendor and ensure effective communication with them.

•Prepared documentation based on GDP review and provided suggestions

for improving the quality of product in which most suggestions are


QTTS – Quality Training & Tracking System.


Duration 16/03/2012 - 02/09/2013

Team Size 5

Associate Software Engineer


Pfizer Inc., USA.

Client Description Pfizer & Co. Inc is a global research-driven Pharmaceutical company dedicated

to putting patients first with headquarters in New York. Pfizer is the world's

largest research-based biomedical and pharmaceutical company.

HCLT has been chosen as a service provider who provides software

development, maintenance and operations for Pfizer Global Manufacturing and

Project Description other divisions of Pfizer.

We support for TrackWise software. We provide support to our client to define,

track, manage, and report on the core activities vital to Quality and Change


Technical Environment TrackWise 8.3.2, Crystal Report, Toad.

•Bug fixing and root cause analysis for TrackWise application issues.

•Ability to design solution for customers’ requirement.

•Coordinate with vendor and ensure effective communication with them.

•Follow the Pfizer stipulated process to test and deploy all the patches and

Responsibilities new solutions

•Prepared documentation based on review and provided suggestions for

improving the quality of product in which most suggestions are


•I have worked in Crystal Reports to deliver reports based on Customer’s


Achievements & Initiatives:

•Received Live Wire award from HCL for a quarter for the best support provided to the customers.

•Played a key role in identifying incorrect data records affected due to Coordinator application system bug and

restored the affected records in short span of time.

•Initiated a ‘Discussion Forum’ where a specific hot issue will be picked up, discussed, team input will be collected

and worked together. It led to resolving many aging issues.

•Initiated regular ‘Knowledge Sharing Session’ due to which all the resources in a team had an opportunity to

learn from each other.

•Have received couple of Appreciations from Client Side.

•Played a key role in importing large number of PR ID into the newly configured workflow thereby met the

deadline successfully.

Educational Qualification:

2013-Till Date M.C.A degree in Computer Science

from Madras University, Chennai.

2008-2011 B.S.C degree in Computer Science

from THE NEW COLLEGE, Chennai and

secured an aggregate of 75.06%.

2007 -2008 XII from Madras Christian College HR. SEC. School,

Chennai (State Board) and secured an aggregate of 73.08%.

2005 -2006 X from Madras Christian College HR. SEC. School,

Chennai (State Board) and secured an aggregate of 83%.

Technical Skill Sets:

• Programming Languages: C++, MySQL, Oracle, Pl\SQL.

• Operating Systems: Windows Xp, Windows 7, Windows Vista.

• Databases: Oracle 9i, Oracle 10G.

• Tool and others: TrackWise 6, 8.3.2, 8.5, 3ds Max 2011, Toad (Oracle).

Personal Information:

Father Name: Ameer Hamsa

Address: 7/2, MGR Street[mosque str], Kilpauk garden Road, Shenoy nagar, Chennai - 30

Date of Birth: 05-APR-1990

Gender: Male

Marital Status: Single

Nationality: INDIAN

Domain Expertise: Healthcare-Pharma FOUZUL


PLACE: Chennai

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