Customer Service Engineer
Resume:
RaShad Bryant Stocks
Waldorf, MD 20602 US
Evening Phone: 240-***-****
Day Phone: 240-***-****
Email: *.*********@*****.***
Availability: Job Type: Permanent, Temporary, Term, Internships
Work Schedule: Full-Time, Part-Time, Shift Work
Desired locations: United States - MD
United States - NC
United States - VA - Alexandria
United States - DC - Bolling AFB
United States - DC - District of Columbia
Work Experience: SERVPRO Cleanup Service 07/2013- Present
White Plains, MD 20695 Salary: 11.00 USD Per
Hour
Commercial Restoration Specialist (On-Call)
Lead Commercial Restoration Specialist
Okay to contact this Supervisor: Yes
Clean up and restoration for business and residence
properties including
Fire, smoke, water damage/removal, mold mitigation,
catastrophic storm
response, cleaning air ducts & HVAC, Biohazard, crime
scene &
vandalism, carpet & upholstery, drapes & blinds, ceiling,
walls & hard
floors cleaning.
DoDEA 03/2012 - 05/2012
4040 North Fairfax Drive Salary: 18.59 USD
Per Hour
Arlington, VA 22203 United States Hours per
week: 40
Parking Coordinator/ Supply Support Laborer
Supervisor: Bernard Peterson 703-***-****)
Okay to contact this Supervisor: Yes
Customer Service used a computer working software of
program types such as Microsoft Word Suite (Word, Excel,
Access, Outlook and PowerPoint), inventory software (WASP)
and floor plan software. Coordinate with WHS to get
visitors parking for new building the Mark Center using
Microsoft word and outlook. Greet and address customers in
a friendly and respectful way. Tracked and follow-up all
customer requests in a timely manner. Manage large volume
of customer calls in friendly and courtesy manner.
Distribute Mail to appropriate section. Operate office
equipment such as copiers, shredder, typewrite and fax
machines. Operate government vehicles and provide
transportation for VIPs and any other DoDEA designated
personnel.
11th Civil Engineer Squadron 07/2009 - 11/2010
Bldg 371 Bolling AFB Hours per week: 40
Bolling AFB, DC 20032 United States Series: 3502 WG
Grade: 3
Building and Grounds - Laborer (This is a federal job)
Plans & carried out gardening work according to the
schedule or project assignment, keeping within the
framework or established gardening practices. Determines
when & how to plant/transplant flowers, shrubs, grass, &
trees based on consideration of the seasonal schedules of
project plans for his area, suitability of the weather,
degree of moisture in the soil, & stage of plant growth.
Indecently starts nursery & cold frame beds & determines
the moisture, temperature, humidity, & ventilation
requirements needed to encourage germination & growth.
Landscaped assigned areas & determines need for spreading
topsoil, fertilizing liming, seeding, planting, & watering.
Performed grounds maintenance work; e.i. mowing, weeding,
watering, pruning, & trimming, selecting & applying
established gardening methods. Uses & maintains a variety
of hands & power operated garden tools & equipment, such as
seeders, spreaders, edgers, hedge trimmers, pruning shears,
sprayers, spades, hoes, rakes, & mowers. Operates a
farm/industrial-type tractor & towed or attached equipment
on level or rolling terrain, such as open fields, parks,
lawns & along roadways. Determines equipment operations for
maneuvering over level or rolling terrain that are
appropriate to the operating characteristics of the tractor
& towed or attached equipment. Operated a variety of
gasoline, diesel, or electric powered wheeled vehicles;
i.e. vans, platform, stake trucks, or dump trucks with snow
attachments, which GVW (up 26000).
Burger King, INC 03/2009 - 07/2009
Saint Charles, MD 20603 United States Salary: 7.25 USD
Per Hour
Hours per week: 30
Team Member
Interact with customers: receive orders, process payment,
respond appropriately to customer issues; preparation of
products as ordered by customer following the have it your
way service philosophy; uncompromising standards in
maintaining a clean and safe work environment, maintaining
clean bathrooms, building exterior, parking lot, dumpster
and sidewalk, including removal of trash within containers
to proper dumpster site(s) Unloading and stocking required;
and operate cash register or point of sale (pos) terminal,
as needed.
Old Dominion Job Corp 07/2007 - 12/2007
Monroe, VA United States Salary: 50.00 USD
Per Month
Hours per week: 20
Assistant Chef
As an assistant chef, I assisted the chef with the kitchen.
I assisted manager with responsible for all aspects of food
production, including menu planning, purchasing, costing,
and planning work schedules.
11th Civil Engineer Squadron 06/2003 - 08/2003
Bolling AFB, Washington, DC Hours per week: 20
Assistant (Voluntary)
Supervisor: Domenic Walker 202-***-****)
Okay to contact this Supervisor: Yes
As a voluntary assistant, I clear up and remove leaves,
weeds, dead plants and litter.
Education: Prince George's Community College Largo, MD United
States
Some College Coursework Completed 12/2010
GPA: 2.3 of a maximum 4.0
Credits Earned: 7 Semester hours
Major: Business Management
Penn Foster High School Lynchburg, VA United States
High School or equivalent 07/2007
GPA: 2.3 of a maximum 4.0
Major: General
Relevant Coursework, Licenses and Certifications:
Culinary Arts Vocational Program
Language
Skills:
Language
Spoken
Written
Read
English Advanced Advanced
Advanced
Reference
s:
Name
Employer
Title
Phone
Richard Smith 202-905-
8688
Monica Carey-Taylor 301-518-
2519
Sylvia Silver 301-
928-1815
Bernard Peterson Department of Defense Logistics Oper
Education Activity Program
Specialist 703-***-****
Tosha Freeman Department of Defense IT Specialist
Education Activity
Indicates professional reference
Additional
Information: Proficient in the use of a variety of computers and
applications in include (but not limited to) adding and xerox machines,
spreedsheet applications (MS Excel), graphic and presentation
applications (Powerpoint), databases and word processing applications
(MS Word) in a stand-alone or local area network environment. Possesses
maintains a positive disposition and maintains an outstanding rapport
with co-workers, acquaintances, supervisory and managerial personnel and
type 40 wpm.
Contact this candidate