Customer Service Manager

Eugene Losongco

*** **** ***. #***, *** Jose, CA. Phone: 408-***-****. E-Mail: ********@*****.***

Objective

Highly motivated and energetic individual with proven skills in the areas of

administrative office, retail sales, oral communication, and customer service. Strong

desire to contribute to the company’s growth, efficiency and profitability. Seeking a

challenging position that will utilize my strong leadership skills, organizational abilities

and excellence customer service experience.

Experience

Lowe’s Home Improvement May 2010- Present

Administrative Office

• Count and balance money from previous days registers and check for any

overages and shortages.

• Distribute money and register tills for current days use before the opening of the

store.

• Print and put together the Daily Business for the previous days money totals and file

away to later be viewed by Store Manager.

• Log and keep track of payments from business accounts registered with the store.

• Prepare both the store’s cash and check deposits to be sent to off to local bank.

• Organize and prepare mail for the day as well as well as distribute mail accordingly.

• Prepare specific mail for arrival and departure through Fedex.

•

Gap July 2008- June 2010

Sales Associate

• Worked registers to handle money transactions

• Sales floor to assist customers as needed

• Helped with stock team when needed

•

•

•

• Ace Hardware April 2006- December 2008

• Sales Associate

• Worked registers to handle money transactions

• Sales floor to assist customers as needed

• Placed in different departments when necessary

Education

San Jose State University January 2011- Present

Currently attending school as a Business Management major.

Gavilan Community College September 2006- December

2010

Studied business management and G.E. courses.

Later transferred to SJSU.

Computer Skills

Microsoft word

•

Microsoft Excel

•

Microsoft PowerPoint

•

Knowledgeable with Veribalance money system

•

Professional and Personal References

Charles Roeken (Current Administrative Manager) 408-***-****

•

Jessie Pilcher (Current Department Manager) 510-***-****

•

Junior Rivera (Current Ast. Store Manager) 408-***-****

•

Lisa Sheedy (Personal Reference) 408-***-****

•

Contact this candidate