Customer Service Sales

Paolo Rodriguez

**** ******* **** **. **** A Palm Beach Gardens, FL 33410• 561-***-**** • *************@*****.***

Objective: To obtain a career in a fast-growing company that encourages professional advancement . I am seeking a

position that allows me to use my educational background as well as my organizational, leadership, and communication

skills. I’m an achievement-driven, BBA graduate; passionate in obtaining a career that will allow me to utilize my

result-oriented nature and sales experience.

Education:

Bachelor of Business Administration

May 2012

Northwood University

Major: International Business; Minor: Management

Associate in Arts (Business)

2007-2010

Palm Beach State College

Degree: Business Management

Experience:

Sales Lead, Nordstrom

2012- Present

• Ensure that each customer receives outstanding service.

• Serve as a team leader to ensure the whole team does its job

• Exceeding my sales goals

• Familiar with POS systems and credit card services

• Maintain an awareness of all promotions and advertisements.

• Assist in floor moves, merchandising, display maintenance, and housekeeping

• Assist in processing and replenishing merchandise and monitoring floor stock.

• Aid customers in locating merchandise.

• Communicate customer requests to management, assisting in completing price changes

Accountant, Double R Landscaping

2011-2012

• Compare cash, checks and credit card receipts to the accounts receivable balance, or the total amount of

money owed to the company.

• Analyze money being spent on outside services and supplies, then make cost-cutting recommendations.

• Analyze reports that include income statements and balance sheets.

• Compare the current year’s performance with previous years

• Cutting the least necessary expenses so the company has a better chance of achieving its financial goals.

• Data entry and Payroll

Executive Assistant, John F. Murray PhD

2009-2011

• Responsible for the administration, organization and secretarial work involved for this private office practice

• Distributing and scheduling appointments, managed budget for marketing campaign

• Customer service and knowledge of all office equipment.

• Researching trends and opportunities to identify appropriate new business strategies.

• Delivered invitations and created and maintained contacts for his future network.

• Prepared and edited correspondence, communications, presentations and other documents

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files

and records.

Assistant Manager, Calypso Bay Water Park

2007-2010

• Supervision over part-time staff, key holder

• Select, oversee, schedule, train, and evaluate subordinate staff

• Identify maintenance and safety problems and coordinate repairs as needed.

• Monitor budgetary expenses, revenue, and program fees.

• Customer service and planning park rentals

• Ordered and signed for shipments of supplies

• Sent out information to different camps of our promotions

Skills/Awards:

Languages: Fluent in English and Spanish

Skills: Self-motivated, I always take the initiative to learn. Excellent comprehension and retention. Experience working

in fast-paced environments. Excellent communication skills, great multi-tasked, and the ability to act decisively and

sensitively under pressure. Awards: Bright Futures Scholarship, and Entrepreneur Transfer scholarship. Computer:

Knowledge in all office equipment, 67wpm, Proficiency with Microsoft Word, Excel, PowerPoint, Access, and

Outlook.

Contact this candidate