AREAS OF EXPERTISE
. Exemplary communication skills, patient and effective with a wide
range of personalities.
. Over 10 yrs of Customer Service expertise.
. Expert at using Microsoft Suite(Excel, Outlook, Work, PowerPoint)
even taught these computer programs to adult students
. Demonstrated ability to work efficiently and effectively as a leader
and as a team member
2013 Customer Service/Retail Sales Felix
. Responsible for Women's Formal Clothing Store sales, cleaning, taking
care of inventory.
. Outstanding customer service, very organized and attention to detail
2008-2011 Educational Facilitator Academy of
. Known as a reliable and trustworthy worker, depended upon to instruct
variety of programs. Such as the Microsoft Office Suite (Word, Excel,
PowerPoint, Publisher and Outlook)
. Specialized in training clients in Computer Literacy and Medical
Terminology, Transcription, and Office Procedure courses.
2007 Office Administration Windsor Regional
. Organized and coordinated all Administrative duties in the Volunteer
. Nominated for outstanding Customer Service by patients and their
2004-2006 Office Administrator Prudential Select
. Adept in all Office Administration duties, assisted with marketing
solutions by creating flyers and postcards, and developed and managed
over 1,000 files efficiently.
. Continually updated the Prudential website.
. Responsible for managing inventory.
. Efficiently utilized text-messaging system to ensure all 42 agents
received messages in timely manner.
. Ensuring the smooth day to day operations of this busy office.
1995-2004 Office Administrator Tecumseh Painting and
. Created and tracked customized invoices; coordinated schedules and
. Maintain financial accounts; accounts payable and receivable.
2007 Medical Receptionist Diploma Academy of
Completed with Honours Windsor,
2004 Tax and Management Training H&R Block,
References available upon request