AREAS OF EXPERTISE

. Exemplary communication skills, patient and effective with a wide

range of personalities.

. Over 10 yrs of Customer Service expertise.

. Expert at using Microsoft Suite(Excel, Outlook, Work, PowerPoint)

even taught these computer programs to adult students

. Demonstrated ability to work efficiently and effectively as a leader

and as a team member

WORK EXPERIENCE:

2013 Customer Service/Retail Sales Felix

Boutique, Windsor

. Responsible for Women's Formal Clothing Store sales, cleaning, taking

care of inventory.

. Outstanding customer service, very organized and attention to detail

when decorating.

2008-2011 Educational Facilitator Academy of

Learning, Windsor

. Known as a reliable and trustworthy worker, depended upon to instruct

variety of programs. Such as the Microsoft Office Suite (Word, Excel,

PowerPoint, Publisher and Outlook)

. Specialized in training clients in Computer Literacy and Medical

Terminology, Transcription, and Office Procedure courses.

2007 Office Administration Windsor Regional

Hospital, Windsor

. Organized and coordinated all Administrative duties in the Volunteer

Department.

. Nominated for outstanding Customer Service by patients and their

families.

2004-2006 Office Administrator Prudential Select

Realty,Windsor

. Adept in all Office Administration duties, assisted with marketing

solutions by creating flyers and postcards, and developed and managed

over 1,000 files efficiently.

. Continually updated the Prudential website.

. Responsible for managing inventory.

. Efficiently utilized text-messaging system to ensure all 42 agents

received messages in timely manner.

. Ensuring the smooth day to day operations of this busy office.

1995-2004 Office Administrator Tecumseh Painting and

Decorating

. Created and tracked customized invoices; coordinated schedules and

appointments.

. Maintain financial accounts; accounts payable and receivable.

EDUCATION:

2007 Medical Receptionist Diploma Academy of

Learning

Completed with Honours Windsor,

Ontario

2004 Tax and Management Training H&R Block,

Windsor, ON

References available upon request

Contact this candidate