Catherine Alexander Phone: 510-***-****
Pinole, CA 94564 email@example.com
Over 9 years combined experience in medical office and call center environments, including:
• Checked the eligibility and benefits of patients. Answered questions that arouse
concerning patients coverage.
• Participated in every step of the authorization process. Called insurers to verify,
authorize and send authorizations to doctors’ offices
• Processed Authorizations using guidelines & policies.
• Answered, screened and directed incoming phone call from Doctors’ offices, and
hospitals and surgery centers.
• Recorded address, name and other information into computerized
• Worked in a call center that created referrals for mental health services.
Meritage Medical Network 2012-Present
Kentfield Hospital 2011 - 2012
Emeritus Creekside Lodge
Medication Tech 2010
Vintage Senior Living
Caregiver/Medication Tech 2009
Billing Support Coordinator
Certified Employment Group Walnut Creek, CA 2007
Medical Records Clerk
Martinez Adult School 2008-2010
Medical Terminology Medical Biller/ Medical Coder