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Medical Mental Health

United States
April 28, 2014

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Catherine Alexander Phone: 510-***-****

**** ******** ** *** *

Pinole, CA 94564


Over 9 years combined experience in medical office and call center environments, including:

• Checked the eligibility and benefits of patients. Answered questions that arouse

concerning patients coverage.

• Participated in every step of the authorization process. Called insurers to verify,

authorize and send authorizations to doctors’ offices

• Processed Authorizations using guidelines & policies.

• Answered, screened and directed incoming phone call from Doctors’ offices, and

hospitals and surgery centers.

• Recorded address, name and other information into computerized

• Worked in a call center that created referrals for mental health services.

Professional Experience:

Meritage Medical Network 2012-Present

Utilization Coordiantor

Kentfield Hospital 2011 - 2012

Unit Secretary

Emeritus Creekside Lodge

Medication Tech 2010

Vintage Senior Living

Caregiver/Medication Tech 2009

Billing Support Coordinator

Certified Employment Group Walnut Creek, CA 2007

Medical Records Clerk


Martinez Adult School 2008-2010

Medical Terminology Medical Biller/ Medical Coder

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