Customer Service Assistant
Resume:
Sarah M. Hegewald
Certified Dental Assistant
***** **** ** ****, **** Tapps, WA 98391
********.*****@*****.***
PROFESSIONAL EXPERIENCE
CHILDRENS DENTAL CARE: Kent, WA February 2011 Current
Dr. Brad Hwang, Dr Kenny Ho, Dr Kai Hung Li, Dr Grace Jung, Dr Sara Silvestri
•
o Assisted for a variety of procedures and behavior management techniques
o Orthodontic Assisting 2 years
Taking impressions, pouring up models, intraoral photographs,
bonding/removal of brackets
o Proficient in taking digital and traditional radiographs
o Worked with patients with special needs
o Helped with training of new employees
o Received 2013 Perfect Attendance Award: did not miss any work days for the
year
NORTHWEST DENTAL CARE: Tukwila, WA July 2010 February 2011
• Dr Minagawa
o Clinical General and Cosmetic Dental Assistant
Performed fourhanded dentistry for a variety of procedures including
crowns, veneers, implants and composite and amalgam fillings
Responsible for sterilization and lab work as well as radiology
NON DENTAL WORK EXPERIENCE
STONEY CREEK INN: Johnston, IA 2009 2010
Concierge
•
o Performed front desk responsibilities; answered phones, booked rooms and
managed customer service
NEW BEGINNINGS DAYCARE: Madrid, IA 2008 2009
2 yr old Room Teacher
•
o Hands on experience managing children in activities for education and
enrichment
EDUCATION
Bates Technical College: Tacoma, WA May 2010 – July 2010
Graduated July, 2010 Dental Assisting Degree
•
Fully Accredited program by Dental Assisting National Boards
•
DMACC Ankeny Campus: Ankeny, IA August 2009 – May 2010
One year training towards Dental Assisting Degree
•
Fully Accredited program by Dental Assisting National Boards
•
Mount Mercy University: Cedar Rapids, IA
Pre Nursing Curriculum
•
2 Trimesters of Education
•
CERTIFICATIONS/SKILLS
CPR and AED Certification Expiration 04/2015
•
OSHA Blood Borne Pathogen Training 2013 2014
•
Proficient with Dentrix, Digora Optime, Word, Excel, Powerpoint
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Familiar with both PC and MAC operating systems
•
PERSONAL
I love Baking, running/exercising, and spending time with my husband and dog
•
COMMUNITY SERVICE/VOLUNTEER
Des Moines Marathon Volunteer 2009
•
o Provided volunteer medical treatment to athletes.
Des Moines University Run Day 5K 2009 Volunteer
•
Meals from the heartland volunteer 2009
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Merriam Turkey Creek Festival Transportation Volunteer 2009
•
Twin Lakes Wakefest Event Volunteer 2009
•
REFERENCES
Dr Sara Silvestri DDS 734-***-****
Candice Sargent 206-***-****
April Cochran 515-***-****
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