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Customer Service Assistant

Location:
Pierce County, WA
Posted:
April 28, 2014

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Resume:

Sarah M. Hegewald

Certified Dental Assistant

***** **** ** ****, **** Tapps, WA 98391

515-***-****

acdwg9@r.postjobfree.com

PROFESSIONAL EXPERIENCE

CHILDRENS DENTAL CARE: Kent, WA February 2011 Current

Dr. Brad Hwang, Dr Kenny Ho, Dr Kai Hung Li, Dr Grace Jung, Dr Sara Silvestri

o Assisted for a variety of procedures and behavior management techniques

o Orthodontic Assisting 2 years

Taking impressions, pouring up models, intraoral photographs,

bonding/removal of brackets

o Proficient in taking digital and traditional radiographs

o Worked with patients with special needs

o Helped with training of new employees

o Received 2013 Perfect Attendance Award: did not miss any work days for the

year

NORTHWEST DENTAL CARE: Tukwila, WA July 2010 February 2011

• Dr Minagawa

o Clinical General and Cosmetic Dental Assistant

Performed fourhanded dentistry for a variety of procedures including

crowns, veneers, implants and composite and amalgam fillings

Responsible for sterilization and lab work as well as radiology

NON DENTAL WORK EXPERIENCE

STONEY CREEK INN: Johnston, IA 2009 2010

Concierge

o Performed front desk responsibilities; answered phones, booked rooms and

managed customer service

NEW BEGINNINGS DAYCARE: Madrid, IA 2008 2009

2 yr old Room Teacher

o Hands on experience managing children in activities for education and

enrichment

EDUCATION

Bates Technical College: Tacoma, WA May 2010 – July 2010

Graduated July, 2010 Dental Assisting Degree

Fully Accredited program by Dental Assisting National Boards

DMACC Ankeny Campus: Ankeny, IA August 2009 – May 2010

One year training towards Dental Assisting Degree

Fully Accredited program by Dental Assisting National Boards

Mount Mercy University: Cedar Rapids, IA

Pre Nursing Curriculum

2 Trimesters of Education

CERTIFICATIONS/SKILLS

CPR and AED Certification Expiration 04/2015

OSHA Blood Borne Pathogen Training 2013 2014

Proficient with Dentrix, Digora Optime, Word, Excel, Powerpoint

Familiar with both PC and MAC operating systems

PERSONAL

I love Baking, running/exercising, and spending time with my husband and dog

COMMUNITY SERVICE/VOLUNTEER

Des Moines Marathon Volunteer 2009

o Provided volunteer medical treatment to athletes.

Des Moines University Run Day 5K 2009 Volunteer

Meals from the heartland volunteer 2009

Merriam Turkey Creek Festival Transportation Volunteer 2009

Twin Lakes Wakefest Event Volunteer 2009

REFERENCES

Dr Sara Silvestri DDS 734-***-****

Candice Sargent 206-***-****

April Cochran 515-***-****



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