Customer Service Sales
Resume:
SCOTT MILLER
Commack, NY *****
*********@*****.***
OBJECTIVE
Dynamic professional with a strong drive and work ethic looking to bring my skills, diverse experience, personality
and ideas to the table to create new business relationships.
PROFESSIONAL EXPERIENCE
Carr Business Systems/ A Xerox Company 2012-2014
Account Representative
Melville, NY
• Consult with potential customers regarding equipment needs and advise customers on types of equipment to
purchase or lease
• Demonstrated products and services to clients in detailed presentations
• Generated leads by cold calling local businesses
• Networked existing clients to establish new business
• Ability to follow through and close deals with solid negotiation skills
• Expanded business and ensured growth of established accounts using outstanding interpersonal communication
skills
• Worked directly with sales support to efficiently coordinate proper procedure from the sale to delivery
Precision Sales & Marketing 2010-2012
Territory Manager
New York, NY
• Coordinated lead generation and market analysis to acquire new business for nutritional broker
• Personally secured more than 25 new customers through dedicated cold calling and in-person visits
• Introduced new products which helped increase sales as a line extension to maximize market share
• Assisted customers with delivery issues, ordering, credits and general problem solving to ensure customer
satisfaction
Corinthian Media 2008-2009 & 2000-2005
Account Manager
New York, NY
• Assigned for overseeing both small and large accounts throughout the country
• Handled client relationship management functions, which included promoting enduring relationships with a
diverse clientele
• Explained to clients how specific types of advertising would help promote their products or services in the most
effective way possible
• Provided clients with estimates of the costs of advertising their products or services
• Managed television and radio campaigns for Fortune 500 companies
• Developed budgets and schedules for clients to maximize their overall objective
• Established and maintained excellent relationships with both management and sales teams to ensure superior
customer service
Amerimerchant 2006-2007
Account Representative
New York, NY
• Accountable for business development and relationship management for small to mid-sized companies
• Achieved double digit growth for major merchant processor through leads, market research and cold calling
• Structured each funding plan based on specific needs of the client
• Worked directly with credit and underwriting departments to follow through on loan approvals
• Performed extensive market evaluation in order to provide specialty proposals to customers
Enterprise Rent-a-Car 2006
Management Trainee
Valley Stream, NY
• Assisted customers with car rental procedures, including paperwork, insurance issues and explaining company
policies
• Responsible for overseeing branch that increased inventory to over 200 vehicles
• Consistently generated vehicle upgrades to customers while providing outstanding customer service
• Upsold higher rental packages to increase revenue for local office
HEALTH AND FITNESS EXPERIENCE
92nd Street YMHA 2008-2012
Personal Trainer
New York, NY
• Provided excellent personalized management of fitness and nutrition programs utilizing well-planned and relevant
regimen servicing a wide range of age groups and capabilities
• Marketed new gym memberships and developed referral base from existing members
• Demonstrated an approachable, hospitable demeanor while establishing and maintaining solid member
relationships
• Performed one-on-one assessments including strength, flexibility and cardiovascular fitness
LA Fitness 2008
Floor Instructor
Boynton Beach, FL
• Monitored training programs, results and profiles for clients
• Assisted members in performing safe and effective exercises while using proper form and posture
• Continuously circulated throughout the gym, providing individualized attention, answering questions and
scheduling appointments
EDUCATION
Florida Atlantic University, Boca Raton, FL 1999
Bachelor of Science Degree in Health Administration/Minor: Business
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