West Palm Beach, Florida
Sales Representative with experience building professional business
relationships with new and existing customers.
Strong Communication Skills Quality Customer Service
Goal Driven Territory & Inventory
Conducting Promotion Events Negotiation Skills
Contract Management Presentation Skills
Problem Solving Customer Evaluation &
FLORIDA LOTTERY, West Palm Beach, FL 1987 - 2013
Sales Representative/Marketing Consultant
. Promoted/sold orders from existing/prospective customers through a
. Demonstrated products and services to existing/potential customers and
assists them in selecting those best suited to their needs.
. Established, developed and maintained business relationships with 130+
customers and prospective
customers in the assigned territory/market segment to generate new
business for the organization's products/services.
. Conducted presentations to customers, educating them on products and
. Researched sources for developing prospective customers and for
information to determine their potential needs.
. Developed clear and effective written proposals/quotations for new and
. Expedited the resolution of customer problems and complaints.
. Coordinated sales effort with marketing, sales management, accounting,
logistics and technical service groups.
. Analyzed the territory, determining the value of market potential.
. Created and managed a customer value plan for existing customers
highlighting profile, share and value opportunities.
. Identified advantages and compared organization's products/services.
. Represented the company in events, presentations and public speaking
. Presented new features and up-sold products, investigating inventory
fraud & illegal activities.
. Negotiated contracts, establishing and maintaining legal binding
relationships with clients.
. Consistently achieved over 100% of state defined sales goals.
Increased sales through multiple facings of products and target marketing,
achieving statewide Marketing Representative of the Year in 1991,1992 &
2012 with sales exceeding $80 million in revenue in 2012.
Bachelors Degree in Marketing ? Florida State University, Tallahassee, FL
Associates Degree in Business Administration ? Palm Beach State College,
Lake Worth, FL