Project Manager Medical Billing
Resume:
Joseph M. Martin
440-***-**** (Home) Willoughby, Oh 44094 ******************@*****.***
CAREER PROFILE
Accomplished IT Executive with a track record for implementing and supporting complex
mission critical Information Systems. An experienced leader working alongside owners and c-
level executives leveraging technology to streamline processes, improve quality, maximize
productivity and create competitive advantages resulting in better profitability
AREAS OF EFFECTIVENESS
Leadership Senior Level Direct Reporting
Project Management Finance / Administration Systems
Computer System Management Hardware / Software / Networking
Medical Billing / Systems System Analyst
CAREER PROGRESSION
MEDLAB Euclid Ohio 2007 to Present
Largest medical testing reference laboratory servicing the long term care industry
General Manager – Northern Region
Provide oversight, leadership and direction for a team of managers and supervisors that
operate a core medical testing laboratory, responsible for daily operations of all
supporting departments, Human Resources, Purchasing, Facility Management, Logistics,
Medical Billing, Call Center, Account Management, Administration and Phlebotomy.
Improved profitability (EBDITA) 6% while facing reimbursements reductions
Improved phlebotomy productivity by 15%
Reduced overtime to from 10% of total to 3%, labor cost 8% year over year.
Increased volume by 8%, zero clients lost due to service issues 2012 & 2013
Director of Information Systems and Technology
Responsible for reliable operation of all information systems including applications,
servers and networks, project lead and system analyst for all major enterprise wide
projects
Project Manager, implementation of a multistate laboratory information system
consisting of core labs, satellite labs, call centers, billing and web portal,
Received Outstanding Performance award for the CEO and COO.
Implemented enterprise wide billing system, installed interfaces to Medicare,
Medicaid and Web MD, designed client statements and formatted finical reports
Implemented HL7 interface and VPN connectivity to our hospital reference labs,
quest diagnostics, health exchanges and external clients
Manager of Information Systems
Responsible for computer operations, application development, networks and vendor
relations at four testing locations
Project Manager; enterprise wide, Cisco call manager solution, implemented call
center solution, complete with video display of real time call metrics and daily
agent productivity / accountability reports.
Project Manager, laboratory consolidation and relocation, merged two testing
facilities into one new facility. Responsibilities included budget, logistics,
networking, security, service contracts, internet access, phone system, wiring,
power requirements, instrument interfaces, printers and office equipment
Clinical Health Labs Euclid Ohio 1999 to 2007
Manager of Information Systems
Responsibilities included the support and management of computer operations for CAP
accredited laboratory with four remote testing locations. Programing and software
support for a number of custom mission critical applications
Redesigned network and remote connectivity, installed VPNs and thin clients,
enhanced security and reduced costs by 75%, while improving performance
Implemented SQL server for clinical and management reporting. Created suite
of reports using .Net and Crystal Reports for finance, medical billing, operations
and clients
Selected and implemented medical billing system, created interface scripts,
imported clients and patient records, wrote specs for custom enhancements,
verified process for electronic submissions of claims, remittances and payments
Medicaid, created reports for finance, management and billing operations
Reider’s Inc Solon Ohio 1992 to 1998
Director of information systems
Project orientated manager with focus on solving current business problems with
technology, labor and sound business judgment.
Responsible for retail, warehousing and finical systems; 135M sales
Implemented accounting system including accounts payable and general ledger
EDUCATION
B.S.C.I.S Computer Science; Cleveland State University with honors
Contact this candidate